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Computer constantly crashing


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2 replies to this topic

#1 rshguam

rshguam

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  • Local time:08:38 PM

Posted 14 July 2009 - 06:35 AM

I have tried everything I can think of. Can anybody help me. It started off only crashing the browser, especially when on facebook and myspace. Now it crashes all the time even when not online or just sitting idle.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Ugly at 6:28:01.68 on Tue 07/14/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.572 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ugly\Local Settings\Temporary Internet Files\Content.IE5\3EYKHFM7\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = www.yahoo.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: SFCDisable=-99 (0xffffff9d)
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_1_0
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [<NO NAME>]
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.7.109.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A219C6A1-B503-42A9-95DC-A84B2CC1231F} - hxxp://games.myspace.com/gameshell/games/channel--110343720/lc--en/room--711f53e5-4481-42b6-8d75-57b934dcf79f/online/Asianata/en/asianata.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - hxxp://imikimi.com/download/imikimi_plugin_0.5.1.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys --> c:\windows\system32\drivers\avgldx86.sys [?]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys --> c:\windows\system32\drivers\avgmfx86.sys [?]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys --> c:\windows\system32\drivers\avgtdix.sys [?]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe --> c:\progra~1\avg\avg8\avgemc.exe [?]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe --> c:\progra~1\avg\avg8\avgwdsvc.exe [?]
S2 FdRedir;FdRedir;\??\c:\program files\common files\protector suite ql\drivers\fdredir.sys --> c:\program files\common files\protector suite ql\drivers\FdRedir.sys [?]
S2 FileDisk2;FileDisk Protector Kernel Driver;\??\c:\program files\common files\protector suite ql\drivers\filedisk.sys --> c:\program files\common files\protector suite ql\drivers\filedisk.sys [?]
S2 smihlp;SMI helper driver;\??\c:\program files\protector suite ql\smihlp.sys --> c:\program files\protector suite ql\smihlp.sys [?]
S3 usbvm328;HP Camera;c:\windows\system32\drivers\usbvm326.sys [2007-12-26 219520]
S3 vmfilter323;VC0326 filter service for Serome;c:\windows\system32\drivers\vmfilter323.sys [2007-12-26 475264]

=============== Created Last 30 ================

2009-07-13 06:02 4,720 a------- c:\windows\system32\PerfStringBackup.TMP
2009-07-13 05:59 268,648 a------- c:\windows\system32\mucltui.dll
2009-07-13 05:55 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-07-12 22:23 <DIR> --d----- C:\$WIN_NT$.~BT
2009-07-12 22:17 260,288 a----r-- C:\$LDR$
2009-07-12 12:35 <DIR> --d----- c:\program files\Belarc
2009-07-12 11:25 <DIR> --d----- c:\program files\gBurner
2009-07-12 08:40 <DIR> --d----- c:\program files\Mozilla Firefox(2)
2009-07-12 02:02 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-07-11 18:20 11,952 a------- c:\windows\system32\avgrsstx(2).dll
2009-07-11 18:20 <DIR> --d----- c:\windows\system32\drivers\Avg(2)
2009-07-11 18:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-07-11 17:36 <DIR> --d----- c:\documents and settings\ugly\Tracing
2009-07-11 17:35 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-07-11 17:34 55,152 a------- c:\windows\system32\drivers\fssfltr_tdi.sys
2009-07-11 17:33 <DIR> --d----- c:\program files\Microsoft SQL Server Compact Edition
2009-07-11 17:31 <DIR> --d----- c:\program files\Microsoft
2009-07-11 17:30 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-07-11 16:42 <DIR> --dsh--- c:\documents and settings\ugly\IECompatCache
2009-07-11 16:31 <DIR> -cd-h--- c:\windows\ie8
2009-07-11 12:33 <DIR> --d----- c:\windows\ie8updates
2009-07-11 12:32 <DIR> --d----- c:\program files\Spyware Doctor
2009-07-11 12:15 <DIR> --d----- c:\program files\common files\Windows Live
2009-07-11 11:46 <DIR> --d----- c:\program files\AskBarDis
2009-07-08 18:09 <DIR> --dsh--- c:\documents and settings\ugly\PrivacIE
2009-07-08 18:02 <DIR> --dsh--- c:\documents and settings\ugly\IETldCache
2009-07-08 18:00 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-07-08 17:59 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-07-08 17:58 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-07-05 16:08 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-07-05 16:08 35,328 -c------ c:\windows\system32\dllcache\sc.exe
2009-07-05 16:08 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-07-05 16:08 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-07-05 16:08 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-07-05 16:08 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-07-05 16:08 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-07-05 16:08 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-07-05 16:08 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-07-05 16:08 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-07-05 15:13 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-07-05 15:13 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-07-05 15:13 2,560 -------- c:\windows\system32\xpsp4res.dll

==================== Find3M ====================

2009-06-17 11:27 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-17 11:27 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-13 00:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-28 23:56 827,392 a------- c:\windows\system32\wininet(2)(3).dll
2009-04-28 23:56 1,159,680 a------- c:\windows\system32\urlmon(2)(3).dll
2009-04-28 23:56 105,984 a------- c:\windows\system32\url(2)(3).dll
2009-04-28 23:55 268,288 a------- c:\windows\system32\iertutil(2)(3).dll
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k(2)(2).sys
2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4(2)(2).dll
2009-03-29 17:12 87,608 a------- c:\docume~1\ugly\applic~1\inst.exe
2009-03-29 17:12 47,360 a------- c:\docume~1\ugly\applic~1\pcouffin.sys
2008-12-23 13:25 10,537 a------- c:\documents and settings\ugly\nah_log.dat
2007-12-28 12:57 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2008-08-31 18:51 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008083120080901\index.dat

============= FINISH: 6:28:29.12 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Local time:02:38 AM

Posted 25 July 2009 - 02:10 AM

Hello rshguam and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 teacup61

teacup61

    Bleepin' Texan!


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Posted 31 July 2009 - 01:14 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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