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Please diagnose


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3 replies to this topic

#1 teabaag

teabaag

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Posted 04 September 2004 - 07:21 AM

Everytime I enter the Internet AVG locates downloader.winshow.av and downloader.agent.2.bm. Seems to be in both Outlook Express and IE. Have run Spybot, Stinger and Adaware. Please help- am becoming hysterical.



Logfile of HijackThis v1.98.2
Scan saved at 9:55:55 AM, on 4/09/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\ADDJK.EXE
C:\PROGRAM FILES\ACD SYSTEMS\DEVDETECT\DEVDETECT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\WUAUBOOT.EXE
C:\HIJACK\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\piixy.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\piixy.dll/sp.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {DFA8C2B2-8DF4-2823-A515-2D9C452B1BDC} - C:\WINDOWS\SYSTEM\D3XM.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ADDJK.EXE] C:\WINDOWS\SYSTEM\ADDJK.EXE
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [APPWN32.EXE] C:\WINDOWS\SYSTEM\APPWN32.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [SYSZR.EXE] C:\WINDOWS\SYSTEM\SYSZR.EXE
O4 - HKLM\..\RunServices: [JAVAZG32.EXE] C:\WINDOWS\SYSTEM\JAVAZG32.EXE
O4 - HKLM\..\RunServices: [JAVASZ.EXE] C:\WINDOWS\JAVASZ.EXE
O4 - HKLM\..\RunServices: [JAVAZY32.EXE] C:\WINDOWS\JAVAZY32.EXE
O4 - HKLM\..\RunServices: [ATLER.EXE] C:\WINDOWS\SYSTEM\ATLER.EXE
O4 - HKLM\..\RunServices: [SYSSH32.EXE] C:\WINDOWS\SYSSH32.EXE
O4 - HKLM\..\RunServices: [APPCE.EXE] C:\WINDOWS\SYSTEM\APPCE.EXE
O4 - HKLM\..\RunServices: [JAVABH.EXE] C:\WINDOWS\JAVABH.EXE
O4 - HKLM\..\RunServices: [SDKWJ.EXE] C:\WINDOWS\SYSTEM\SDKWJ.EXE
O4 - HKLM\..\RunServices: [ATLEK32.EXE] C:\WINDOWS\ATLEK32.EXE
O4 - HKLM\..\RunServices: [WINNQ32.EXE] C:\WINDOWS\SYSTEM\WINNQ32.EXE
O4 - HKLM\..\RunServices: [SYSNZ.EXE] C:\WINDOWS\SYSTEM\SYSNZ.EXE
O4 - HKLM\..\RunServices: [NETDD32.EXE] C:\WINDOWS\NETDD32.EXE
O4 - HKLM\..\RunServices: [APIHS.EXE] C:\WINDOWS\APIHS.EXE
O4 - HKLM\..\RunServices: [MFCWV32.EXE] C:\WINDOWS\MFCWV32.EXE
O4 - HKLM\..\RunServices: [CRTQ32.EXE] C:\WINDOWS\SYSTEM\CRTQ32.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunOnce: [sdkec.exe] C:\WINDOWS\system\sdkec.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\MSOPT.DLL (file missing)

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 05 September 2004 - 04:16 PM

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

When in safe mode, press control alt delete, and end the following tasks if they exist:

C:\WINDOWS\SYSTEM\ADDJK.EXE

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\piixy.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\piixy.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\piixy.dll/sp.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {DFA8C2B2-8DF4-2823-A515-2D9C452B1BDC} - C:\WINDOWS\SYSTEM\D3XM.DLL (file missing)
O4 - HKLM\..\Run: [ADDJK.EXE] C:\WINDOWS\SYSTEM\ADDJK.EXE
O4 - HKLM\..\RunServices: [APPWN32.EXE] C:\WINDOWS\SYSTEM\APPWN32.EXE
O4 - HKLM\..\RunServices: [SYSZR.EXE] C:\WINDOWS\SYSTEM\SYSZR.EXE
O4 - HKLM\..\RunServices: [JAVAZG32.EXE] C:\WINDOWS\SYSTEM\JAVAZG32.EXE
O4 - HKLM\..\RunServices: [JAVASZ.EXE] C:\WINDOWS\JAVASZ.EXE
O4 - HKLM\..\RunServices: [JAVAZY32.EXE] C:\WINDOWS\JAVAZY32.EXE
O4 - HKLM\..\RunServices: [ATLER.EXE] C:\WINDOWS\SYSTEM\ATLER.EXE
O4 - HKLM\..\RunServices: [SYSSH32.EXE] C:\WINDOWS\SYSSH32.EXE
O4 - HKLM\..\RunServices: [APPCE.EXE] C:\WINDOWS\SYSTEM\APPCE.EXE
O4 - HKLM\..\RunServices: [JAVABH.EXE] C:\WINDOWS\JAVABH.EXE
O4 - HKLM\..\RunServices: [SDKWJ.EXE] C:\WINDOWS\SYSTEM\SDKWJ.EXE
O4 - HKLM\..\RunServices: [ATLEK32.EXE] C:\WINDOWS\ATLEK32.EXE
O4 - HKLM\..\RunServices: [WINNQ32.EXE] C:\WINDOWS\SYSTEM\WINNQ32.EXE
O4 - HKLM\..\RunServices: [SYSNZ.EXE] C:\WINDOWS\SYSTEM\SYSNZ.EXE
O4 - HKLM\..\RunServices: [NETDD32.EXE] C:\WINDOWS\NETDD32.EXE
O4 - HKLM\..\RunServices: [APIHS.EXE] C:\WINDOWS\APIHS.EXE
O4 - HKLM\..\RunServices: [MFCWV32.EXE] C:\WINDOWS\MFCWV32.EXE
O4 - HKLM\..\RunServices: [CRTQ32.EXE] C:\WINDOWS\SYSTEM\CRTQ32.EXE
O4 - HKLM\..\RunOnce: [sdkec.exe] C:\WINDOWS\system\sdkec.exe
O4 - Startup: PowerReg Scheduler.exe
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\MSOPT.DLL (file missing)

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)


C:\WINDOWS\piixy.dll/sp.html#96676
C:\WINDOWS\SYSTEM\D3XM.DLL
C:\WINDOWS\SYSTEM\ADDJK.EXE
C:\WINDOWS\SYSTEM\APPWN32.EXE
C:\WINDOWS\SYSTEM\SYSZR.EXE
C:\WINDOWS\SYSTEM\JAVAZG32.EXE
C:\WINDOWS\JAVASZ.EXE
C:\WINDOWS\JAVAZY32.EXE
C:\WINDOWS\SYSTEM\ATLER.EXE
C:\WINDOWS\SYSSH32.EXE
C:\WINDOWS\SYSTEM\APPCE.EXE
C:\WINDOWS\JAVABH.EXE
C:\WINDOWS\SYSTEM\SDKWJ.EXE
C:\WINDOWS\ATLEK32.EXE
C:\WINDOWS\SYSTEM\WINNQ32.EXE
C:\WINDOWS\SYSTEM\SYSNZ.EXE
C:\WINDOWS\NETDD32.EXE
C:\WINDOWS\APIHS.EXE
C:\WINDOWS\MFCWV32.EXE
C:\WINDOWS\SYSTEM\CRTQ32.EXE
C:\WINDOWS\system\sdkec.exe

Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection delete the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system

    If you are using Windows 98*Grinler please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button

  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Next step:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a last log

#3 teabaag

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Posted 10 September 2004 - 07:25 AM

Thanks for the help - this is the first time I've connected and not been plagued by AVG telling me how many infestations I have. One of the links didn't work so haven't replaced control.exe and housecall was out on a visit so haven't run their antivirus.

Logfile of HijackThis v1.98.2
Scan saved at 10:10:03 AM, on 10/09/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\ACD SYSTEMS\DEVDETECT\DEVDETECT.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\HIJACK\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [APPWN32.EXE] C:\WINDOWS\SYSTEM\APPWN32.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 10 September 2004 - 08:28 AM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.wi...ate.com[/color] regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • [color="blue"]Install Spybot - Search and Destroy[/color] - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    [color="red"]Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers[/color]

  • [color="blue"]Install Ad-Aware[/color] - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    [color="red"]Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer[/color]

  • [color="blue"]Install SpywareBlaster[/color] - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    [color="red"]Using SpywareBlaster to protect your computer from Spyware and Malware[/color]

  • [color="blue"]Update all these programs regularly[/color] - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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