Posted 09 July 2005 - 11:32 AM
'm using Windows98. Shameful truth: I don't have antivirus software or firewall.
My computer was infected a few weeks ago with smithfraud and I was able to at least contain the problem with Ad-Aware. The computer was then infected with AntivirusGold last night. I found the self help guide on your website on how to get rid of it which I wanted to try.
However my computer is now seriously disabled. I cannot download programs (eg Hijack This) using netscape, IE does not work, I cannot open "My Computer" or "My Documents" (I'm getting an Explorer window error message: program has performed an illegal operation and will be shut down"), I can't load programs from a disk since I can't access the A: drive. I also cannot run windows in safe mode: MSConfig from "Run" results in the error message above, and the F8 key when booting doesn't do anything (Note: I have a dual OS Windows/Linux).
I have many files which are not backed up. Any suggestions on what to try?
PS: I'm sending this from a different computer.