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welcome to the MIVA DLL. Please enjoy your stay


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5 replies to this topic

#1 clarson67

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Posted 13 July 2009 - 08:51 PM

I am running Windows XP.

My PC is infected by this nasty virus and I need to get rid of it. I can only start up the PC and run it for 10 minutes before it freezes (but most times it freezes within 2 minutes). It also takes 3 or 4 reboots for the desktop to come up (will freeze on a blank screen after the XP loading screen.

Furthermore, when I try to use web (browser:Mozilla) I will sometimes get a web page that is blank except for the phrase "welcome to the MIVA DLL. Please enjoy your stay"

I did some research and looked around a few forums and this seems to be bad stuff. I do not have the option of wiping the drive clean and reinstalling because a friend helped rebuild my PC and replaced the motherboard when it crashed in the past. Therefore my restoration disk provided by Dell when I bought my PC is useless.

I also cannot seem to do a system restore as it seems all my restore points have disappeared and it will not let me create new ones.

I downloaded RootRepeal and below I have attached the results of my scan.

Someone please help me fix this problem - I have some pressing projects that need to be done and done soon and all involve using this PC and accessing files I have saved.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Attached Files


Edited by Animal, 13 July 2009 - 09:15 PM.


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#2 knowyourechris

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Posted 14 July 2009 - 02:03 PM

I just got the same thing today on my XP system. Same symptoms: MIVA DLL browser forwards, system restore points wiped clean, etc. I am trying a few things and will let you know if anything works.

#3 Computer Pro

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Posted 15 July 2009 - 08:28 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

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Let's run a scan in Safe Mode and see if your computer still reboots.

First, lets install the program in normal mode.

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.


Now, lets reboot into Safe Mode

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Then once at your Desktop in Safe Mode

*Open Malwarebytes from the Start Menu under All programs
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#4 blazerx

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Posted 19 July 2009 - 11:43 PM

hey i have the exact same problem except for the freezing comp and crashes. i try to install the malware remover but its not working. how do u change the file BEFORE you download it?

#5 Computer Pro

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Posted 20 July 2009 - 12:09 AM

Blazerx,

Please create a new topic to not create confusion between the original creator of this topic and yourself. It will be a lot easier that way and that way you will get assistance regarding your machine, as each case of infections is different.

Thanks,
Computer Pro
Computer Pro

#6 boopme

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Posted 20 July 2009 - 12:36 AM

clarson67.. would you please repost your Rootrepeal log by copy and pasting.. it is to difficult to discern as an attachment thank you.


@ knowyourechris... Please start your own topic also and we will work in that one.

Edited by boopme, 20 July 2009 - 12:38 AM.

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