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Possibly infected with rootkit agent help pls!


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13 replies to this topic

#1 blearsy

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Posted 13 July 2009 - 01:33 PM

Hi I have just followed your helpful guide on removing the System security malware which was great.

I decided to run MBAM one more time to see if anything had been left over and I now have the following infections which will not delete even after reboot. I am also having trouble with google redirecting me to spam sites.

here is the MBAM log followed by a HJT log.

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

13/07/2009 18:13:11
mbam-log-2009-07-13 (18-13-11).txt

Scan type: Quick Scan
Objects scanned: 111188
Time elapsed: 6 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Delete on reboot.



--------------------------------------------------------------------------------------------------


MOD EDIT Removed DDS log,Not allowed in this section~~boopme

Edited by boopme, 13 July 2009 - 02:49 PM.


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#2 boopme

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Posted 13 July 2009 - 02:50 PM

Hello, I removed the DDS log.. let's try this instead.
ROOTREPEAL

Next Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 blearsy

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Posted 13 July 2009 - 03:12 PM

Thanks for your time Rootrepeal log follows,

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/13 21:04
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xBA8A8000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79B3000 Size: 8192 File Visible: No Signed: -
Status: -

Name: hjgruiqakypqdh.sys
Image Path: C:\WINDOWS\system32\drivers\hjgruiqakypqdh.sys
Address: 0xBAAC3000 Size: 163840 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xBA0CE000 Size: 49152 File Visible: No Signed: -
Status: -

Name: UAChtivtpgsaswudoyll.sys
Image Path: C:\WINDOWS\system32\drivers\UAChtivtpgsaswudoyll.sys
Address: 0xBAAAF000 Size: 81920 File Visible: - Signed: -
Status: Hidden from the Windows API!

Hidden/Locked Files
-------------------
Path: C:\WINDOWS\system32\hjgruibygcqhxo.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruimndgiqiu.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruinmikxugb.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruiwwukrjoc.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\uacinit.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACnjmhexynqskyyrwqq.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACsivbrflnswuekvnot.db
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACtekcdoyqjdulrgsil.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACthooboduynnavldpq.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\uactmp.db
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACwfkntxuajbcexwnof.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACdpdmrrpuwqvpapmgy.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACfuoopeowmybwulkdx.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruitslrnprxei.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruixvuofyxuho.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\hjgruiqakypqdh.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\UAChtivtpgsaswudoyll.sys
Status: Invisible to the Windows API!

Path: c:\documents and settings\daniel blears\local settings\temp\etilqs_jaq7blmuvpalzo7qvcqa
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\etilqs_tnxhyogcz6hgcz2xydbx
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~df59ed.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~df7510.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~df92a7.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~df9d73.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~dfc265.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\daniel blears\local settings\temp\~dfcde7.tmp
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: C:\Documents and Settings\Janine\Local Settings\Temp\UAC9833.tmp
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\0S22E8P5\uacbbr[1].txt
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\0S22E8P5\uacd[1].txt
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\7F70ZLFA\uacserf[1].txt
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\H4X0VKTT\uacmask[1].txt
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\JPDKAJSQ\uacc[1].txt
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Janine\Local Settings\Temporary Internet Files\Content.IE5\JPDKAJSQ\uacsrcr[1].dat
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Daniel Blears\Local Settings\Application Data\Microsoft\Messenger\bryonymccluney@hotmail.com\SharingMetadata\duplicate876@hotmail.co.uk\DFSR\Staging\CS{774C66B3-DD6A-7E8B-71FE-F429D31B1E7F}\01\11-{774C66B3-DD6A-7E8B-71FE-F429D31B1E7F}-v1-{558DBA87-5B87-4DAA-8378-3DB2E300D52A}-v11-Downloaded.frx
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Janine\Application Data\Macromedia\Flash Player\#SharedObjects\48EAVB2D\www.telegraph.co.uk\telegraph\template\ver1-0\swf\weatherWidget.swf\DailyTelegraphWetherLocation.sol:{59828bbb-3f72-4c1b-a420-b51ad66eb5d3}.XPRESS
Status: Invisible to the Windows API!

Stealth Objects
-------------------
Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: winlogon.exe (PID: 808) Address: 0x00810000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: winlogon.exe (PID: 808) Address: 0x008c0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: winlogon.exe (PID: 808) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: services.exe (PID: 868) Address: 0x008f0000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: services.exe (PID: 868) Address: 0x009a0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: services.exe (PID: 868) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: lsass.exe (PID: 888) Address: 0x009f0000 Address: 49152

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: lsass.exe (PID: 888) Address: 0x00710000 Address: 45056

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: lsass.exe (PID: 888) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruibygcqhxo.dll]
Process: svchost.exe (PID: 1068) Address: 0x00910000 Address: 53248

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1068) Address: 0x00960000 Address: 49152

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1068) Address: 0x009c0000 Address: 45056

Object: Hidden Module [Name: UACdpdmrrpuwqvpapmgy.dll]
Process: svchost.exe (PID: 1068) Address: 0x00ba0000 Address: 73728

Object: Hidden Module [Name: UACtekcdoyqjdulrgsil.dll]
Process: svchost.exe (PID: 1068) Address: 0x02bb0000 Address: 204800

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1068) Address: 0x02c70000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1068) Address: 0x02d00000 Address: 49152

Object: Hidden Module [Name: hjgruiwwukrjoc.dll]
Process: svchost.exe (PID: 1068) Address: 0x02eb0000 Address: 32768

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: svchost.exe (PID: 1068) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: svchost.exe (PID: 1160) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1160) Address: 0x00910000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1160) Address: 0x009b0000 Address: 49152

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1332) Address: 0x00920000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1332) Address: 0x009c0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: svchost.exe (PID: 1332) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1388) Address: 0x00910000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1388) Address: 0x009b0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: svchost.exe (PID: 1388) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: svchost.exe (PID: 1552) Address: 0x00910000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: svchost.exe (PID: 1552) Address: 0x009b0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: svchost.exe (PID: 1552) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: Explorer.EXE (PID: 1856) Address: 0x00b90000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: Explorer.EXE (PID: 1856) Address: 0x00c50000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: Explorer.EXE (PID: 1856) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: Iexplore.exe (PID: 1884) Address: 0x00d30000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: Iexplore.exe (PID: 1884) Address: 0x00de0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: Iexplore.exe (PID: 1884) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: Iexplore.exe (PID: 372) Address: 0x00d30000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: Iexplore.exe (PID: 372) Address: 0x00de0000 Address: 49152

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: Iexplore.exe (PID: 372) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: ctfmon.exe (PID: 544) Address: 0x00c40000 Address: 49152

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: ctfmon.exe (PID: 544) Address: 0x00a80000 Address: 45056

Object: Hidden Module [Name: hjgruixvuofyxuho.tmpll]
Process: ctfmon.exe (PID: 544) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: firefox.exe (PID: 1364) Address: 0x00c70000 Address: 45056

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: firefox.exe (PID: 1364) Address: 0x00e30000 Address: 49152

Object: Hidden Module [Name: hjgruiwwukrjoc.dll]
Process: firefox.exe (PID: 1364) Address: 0x10000000 Address: 32768

Object: Hidden Module [Name: UACthooboduynnavldpq.dll]
Process: RootRepeal.exe (PID: 1640) Address: 0x00ee0000 Address: 49152

Object: Hidden Module [Name: UACwfkntxuajbcexwnof.dll]
Process: RootRepeal.exe (PID: 1640) Address: 0x00e30000 Address: 45056

Object: Hidden Module [Name: hjgruiwwukrjoc.dll]
Process: RootRepeal.exe (PID: 1640) Address: 0x10000000 Address: 32768

Hidden Services
-------------------
Service Name: hjgruilobbfpng
Image PathC:\WINDOWS\system32\drivers\hjgruiqakypqdh.sys

Service Name: UACd.sys
Image PathC:\WINDOWS\system32\drivers\UAChtivtpgsaswudoyll.sys

==EOF==

#4 boopme

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Posted 13 July 2009 - 03:37 PM

You're welcome...
Now the next step...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

C:\WINDOWS\system32\hjgruibygcqhxo.dll
C:\WINDOWS\system32\hjgruiwwukrjoc.dll
C:\WINDOWS\system32\uacinit.dll
C:\WINDOWS\system32\UACtekcdoyqjdulrgsil.dll
C:\WINDOWS\system32\UACthooboduynnavldpq.dll
C:\WINDOWS\system32\UACdpdmrrpuwqvpapmgy.dll
C:\WINDOWS\system32\UACfuoopeowmybwulkdx.dll
C:\WINDOWS\system32\drivers\hjgruiqakypqdh.sys
C:\WINDOWS\system32\drivers\UAChtivtpgsaswudoyll.sys


Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.



Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 blearsy

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Posted 13 July 2009 - 04:20 PM

2nd MBAM log seems to be getting worse!!

Malwarebytes' Anti-Malware 1.39
Database version: 2422
Windows 5.1.2600 Service Pack 3

13/07/2009 22:20:13
mbam-log-2009-07-13 (22-20-13).txt

Scan type: Quick Scan
Objects scanned: 113039
Time elapsed: 7 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{40196867-19f8-7157-c097-ecaff653c9ad} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Janine\local settings\Temp\b.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\c.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\d.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\e.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\f.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\g.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\h.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\rasvsnet.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Janine\local settings\Temp\i.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Delete on reboot.
c:\WINDOWS\system32\hjgruibygcqhxo.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\hjgruiwwukrjoc.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACtekcdoyqjdulrgsil.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACthooboduynnavldpq.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACwfkntxuajbcexwnof.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACdpdmrrpuwqvpapmgy.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACfuoopeowmybwulkdx.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\hjgruiqakypqdh.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\UAChtivtpgsaswudoyll.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#6 blearsy

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Posted 13 July 2009 - 05:21 PM

I don't know if I'm a step to early here but after rebooting I reran MBAM and this is the new log (which looks a lot better)!

Malwarebytes' Anti-Malware 1.39
Database version: 2422
Windows 5.1.2600 Service Pack 3

13/07/2009 23:16:36
mbam-log-2009-07-13 (23-16-34).txt

Scan type: Quick Scan
Objects scanned: 113051
Time elapsed: 11 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> No action taken.

#7 boopme

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Posted 13 July 2009 - 08:04 PM

No, you did well.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
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#8 blearsy

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Posted 14 July 2009 - 04:39 AM

All done...! Below are the logs requested I have provided 2 MBAM logs 1 just after the SAS scan and one following removal of the rootkit which is now showing no current infection!! :thumbsup:

If this is the end of the line for me could you recommend what protection I should have on the PC and which brands you prefer. I did have a all in one antivirus/firewall from my ISP (Virgin media) but that seems to have let this problem slip through therefor I am less than happy with it!!! :flowers:

Many thanks for your time

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/14/2009 at 10:21 AM

Application Version : 4.26.1006

Core Rules Database Version : 3992
Trace Rules Database Version: 1932

Scan type : Complete Scan
Total Scan Time : 00:22:43

Memory items scanned : 245
Memory threats detected : 0
Registry items scanned : 5449
Registry threats detected : 6
File items scanned : 16813
File threats detected : 3

Trojan.RootKit/Gen
HKLM\System\ControlSet002\Services\vbzaz
C:\WINDOWS\SYSTEM32\DRIVERS\EETAHPGZFA.SYS
HKLM\System\ControlSet002\Enum\Root\LEGACY_vbzaz
HKLM\System\ControlSet003\Services\vbzaz
HKLM\System\ControlSet003\Enum\Root\LEGACY_vbzaz
HKLM\System\CurrentControlSet\Services\vbzaz
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_vbzaz

Rootkit.Agent/Gen-UAC
C:\WINDOWS\SYSTEM32\UACNJMHEXYNQSKYYRWQQ.DAT

Trojan.Unknown Origin
C:\SYSTEM VOLUME INFORMATION\_RESTORE{38690222-7F38-4A6C-975A-F2D389BEC762}\RP203\A0043394.DLL


Malwarebytes' Anti-Malware 1.39
Database version: 2424
Windows 5.1.2600 Service Pack 3

14/07/2009 10:28:29
mbam-log-2009-07-14 (10-28-25).txt

Scan type: Quick Scan
Objects scanned: 105437
Time elapsed: 2 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> No action taken.


Malwarebytes' Anti-Malware 1.39
Database version: 2424
Windows 5.1.2600 Service Pack 3

14/07/2009 10:33:08
mbam-log-2009-07-14 (10-33-08).txt

Scan type: Quick Scan
Objects scanned: 105386
Time elapsed: 2 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 14 July 2009 - 12:10 PM

Hi this looks real good..

As sometimes an Antivirus one uses is more compatible to their machine then others I cannot state a definative. But I will say I use AntiVir,MBAM,SSAS amnd SpywareBlaster with my •Outpost Firewall Free .. All can be found here.. http://www.bleepingcomputer.com/forums/topic3616.html
Keep all updated at least weekly and prior to scanning.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#10 blearsy

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Posted 14 July 2009 - 01:55 PM

Ok that is all complete many thanks for your time and help!! :thumbsup:

#11 boopme

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Posted 14 July 2009 - 03:31 PM

You're most welcome, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
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#12 blearsy

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Posted 14 July 2009 - 04:20 PM

Ok obviously still have a problem here.
Everything has been working just nice for a couple of hours i've installed AVG free and outpost firewall and have SAS running also.

Just now AVG has popped up threat detected
"Infection";"Trojan horse Rootkit-Agent.DY";"C:\System Volume Information\_restore{38690222-7F38-4A6C-975A-F2D389BEC762}\RP205\A0045418.sys";"";"14/07/2009, 22:15:32"

i've moved it to the virus vault of AVG unsure if I should delete or do something else?

Just ran MBAM also and no new threats on there.

#13 Orange Blossom

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Posted 14 July 2009 - 09:45 PM

Hello blearsy,

You previously posted a topic in the HiJack This forum here: http://www.bleepingcomputer.com/forums/topic241163.html We do not allow more than one topic on the same issue as it creates massive confusion. Because you have received extensive assistance here, the log you posted there is no longer relevant. Therefore, rather than close this topic, I shall delete that topic instead.

Orange Blossom :thumbsup:

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#14 boopme

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Posted 14 July 2009 - 10:05 PM

Ok, that was also in Sytem resore .. I'm actually unsure how it didn't get removed when we did Create a New Restore Point.
Anyway run your AVG again and update and run mBAM again but I think that was the last trace.
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