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trojan removal


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#1 corynf

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Posted 13 July 2009 - 10:53 AM

normally i can figure it out on my own, but ive tried everything please help!




DDS (Ver_09-06-26.01) - NTFSx86
Run by Katie at 11:36:53.01 on Sun 07/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.114 [GMT -7:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Katie\Desktop\dds.scr

============== Pseudo HJT Report ===============

mStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\katie\applic~1\mozilla\firefox\profiles\1tk71c1q.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.myspace.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJPI150_04.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [2009-6-28 22024]
R0 pxsec;pxsec;c:\windows\system32\drivers\pxsec.sys [2009-6-28 27656]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-28 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-28 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-28 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-6-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-6-23 72944]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-28 298776]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2008-5-26 192512]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-5-22 24652]
R3 DarkSpy;DarkSpy;\??\c:\windows\system32\darkspykernel.sys --> c:\windows\system32\DarkSpyKernel.sys [?]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-6-5 29744]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\c.tmp --> c:\windows\system32\C.tmp [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-6-23 7408]
S4 CSIScanner;CSIScanner;c:\program files\prevx\prevx.exe [2009-6-28 4368952]

=============== Created Last 30 ================

2009-07-11 20:02 388,608 a------- c:\windows\system32\CF20634.exe
2009-07-11 19:08 <DIR> --d----- c:\docume~1\katie\applic~1\Bitdefender
2009-07-11 18:41 81,984 a------- c:\windows\system32\bdod.bin
2009-07-11 18:35 <DIR> --d----- c:\program files\Softwin
2009-07-11 18:35 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-07-11 18:33 <DIR> --d----- c:\program files\common files\Softwin
2009-07-11 14:46 <DIR> --d----- c:\program files\CCleaner
2009-07-11 12:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-07-11 12:40 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-07-11 12:40 <DIR> --d----- c:\docume~1\katie\applic~1\SUPERAntiSpyware.com
2009-07-11 12:39 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-07-11 11:17 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-11 11:17 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-11 11:17 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-10 06:26 <DIR> --dsh--- c:\documents and settings\katie\IECompatCache
2009-07-09 12:59 13,107,200 ac------ c:\windows\system32\dllcache\oembios.bin
2009-07-09 12:59 13,107,200 a------- c:\windows\system32\oembios.bin
2009-07-08 12:32 <DIR> --d----- c:\program files\V CAST Music with Rhapsody
2009-07-08 12:25 <DIR> --d----- c:\program files\LG Electronics
2009-07-08 11:34 <DIR> --d----- c:\program files\BitPim
2009-06-30 12:08 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-06-30 10:31 <DIR> --d----- c:\docume~1\katie\applic~1\Malwarebytes
2009-06-30 09:28 <DIR> --d----- c:\program files\Sophos
2009-06-30 09:12 <DIR> -cd----- c:\windows\system32\dllcache\cache
2009-06-30 08:40 <DIR> a-dshr-- C:\cmdcons
2009-06-30 08:37 <DIR> --ds---- C:\abc123
2009-06-30 08:22 18,944 a------- c:\windows\system32\hjgruimedjjkbl.dll
2009-06-30 07:01 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-06-30 07:00 <DIR> --d----- c:\documents and settings\katie\.housecall6.6
2009-06-29 18:04 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{81D4BDA8-1F33-4633-B176-8A7E942ABDE1}
2009-06-29 14:35 664 a------- c:\windows\system32\d3d9caps.dat
2009-06-29 10:29 <DIR> --d----- c:\program files\Trend Micro
2009-06-29 09:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-06-28 17:37 <DIR> --d----- C:\197969c7daeec22ebfa4
2009-06-28 10:56 <DIR> --d----- c:\windows\pss
2009-06-28 10:40 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-28 10:40 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-06-28 10:40 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-28 10:40 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-06-28 10:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-06-28 10:39 <DIR> --d----- c:\program files\AVG
2009-06-28 10:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-06-28 10:06 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-06-28 10:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-06-28 09:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-28 09:23 27,656 a------- c:\windows\system32\drivers\pxsec.sys
2009-06-28 09:23 22,024 a------- c:\windows\system32\drivers\pxscan.sys
2009-06-28 09:23 <DIR> --d----- c:\program files\Prevx
2009-06-28 09:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PrevxCSI
2009-06-28 09:16 91 a------- c:\windows\system32\hjgruioykaqbyd.dat
2009-06-28 09:05 226,736 a------- c:\windows\system32\hjgruixrohbdmm.dat
2009-06-28 09:05 68,096 a------- c:\windows\system32\drivers\hjgruinnpsnhsu.sys
2009-06-28 09:05 43,520 a------- c:\windows\system32\hjgruifepsigar.dll
2009-06-28 08:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\14888594
2009-06-27 13:37 <DIR> --dsh--- c:\documents and settings\katie\PrivacIE
2009-06-23 23:35 <DIR> --d----- c:\program files\AIMTunes
2009-06-23 23:35 21 a------- c:\windows\atid.ini
2009-06-23 23:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\acccore
2009-06-23 23:25 <DIR> --dsh--- c:\documents and settings\katie\IETldCache
2009-06-23 19:59 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-06-23 19:59 <DIR> --d----- c:\windows\ie8updates
2009-06-23 19:56 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-23 19:56 1,985,024 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-06-23 19:56 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-23 19:56 11,064,832 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-06-23 19:52 <DIR> -cd-h--- c:\windows\ie8
2009-06-23 19:41 118 a------- c:\windows\system32\MRT.INI
2009-06-16 12:13 1,002 a------- C:\net_save.dna
2009-06-16 12:12 <DIR> --d----- c:\program files\support.com
2009-06-16 12:12 <DIR> --d----- c:\program files\common files\SupportSoft
2009-06-15 20:20 54,156 a---h--- c:\windows\QTFont.qfn
2009-06-15 20:20 1,409 a------- c:\windows\QTFont.for

==================== Find3M ====================

2009-06-02 18:57 0 a---h--- c:\windows\system32\drivers\Msft_User_ZuneDriver_01_07_00.Wdf
2009-06-02 18:57 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01007.Wdf
2009-06-02 18:56 0 a---h--- c:\windows\system32\drivers\MsftWdf_user_01_07_00.Wdf
2009-05-31 20:45 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_zumbus_01007.Wdf
2009-05-31 20:45 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-05-12 22:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\localspl.dll
2009-04-17 02:58 1,846,656 a------- c:\windows\system32\win32k.sys
2009-04-15 08:11 584,192 a------- c:\windows\system32\rpcrt4.dll

============= FINISH: 11:38:59.45 ===============

Attached Files



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#2 corynf

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Posted 13 July 2009 - 11:27 PM

please help! if i did this wrong let me know ill repost but whatever is wrong is rediculous ive ran malwarebytes, super anti spyware, avg, combofix, hijack this(apparantly) dds, eset, trend micro house call, sby bot search and destroy, and many others, not to mention ive done what i can on my own. what ever i have is uncalled for. please let me know..

Hello corynf,
You have done nothing wrong. :thumbup2:

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 14 July 2009 - 06:35 PM.


#3 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 23 July 2009 - 04:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 teacup61

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Posted 29 July 2009 - 08:19 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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