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Trojan.Win32.FraudPack.pgt [Moved]


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13 replies to this topic

#1 EyeintheSkyy

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Posted 12 July 2009 - 11:18 PM

Hi,

About a week ago, just as I was about to go on vacation, my computer suddenly started acting up (I first noticed it on July 3rd). About half the time, Google would take me to a website completely different from the one I clicked on, I could not get to certain websites at all, I could not attempt to update from IE7 to IE8 as the Windows Update page kept coming up not found no matter how I tried to get to it, and I could not do a System Restore. I ran my anti-virus (provided by my ISP, Telus). It runs once a week automatically and finds nothing. This time, it found multiple viruses and told me I needed to restart.

When I restarted, the anti-virus and anti-spyware modules could no longer run. I ended up re-installing the whole Telus Security package and running the anti-virus module again. This time it said it had found a virus, Trojan.Win32.FraudPack.pgt, in the file C:\WINDOWS\Temp\tempo-274469046.tmp and deleted it. Apparently all it did was delete that one file which started all the trouble because my computer was still exhibiting all the same symptoms. Google clicks were still redirected, etc.

I called Telus and they had me reset everything in Explorer (clear history and cookies, go to Advanced, click on Restore Advanced Settings and Reset...

This has (as far as I can tell) helped with the redirected searches and other web issues, but I still cannot do a System Restore which makes me believe that the underlying problem is still there.

I cannot find anything on Google that seems to relate to exactly this virus. Is anyone familiar with it? If anyone can help me, I'd greatly appreciate it. Please let me know what you information you would need to help and I will gladly post it. At this point, I'd be just as happy to kill it via a System Restore (if there was a way to get it to work) although any method of killing it would be welcome. I just want it dead. :thumbsup: Thank you for taking the time to read through all that and for any help you can offer.

My O/S is Windows XP Home 2002, SP 3 and my browser is IE7.

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#2 boopme

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Posted 13 July 2009 - 09:31 AM

Hello, using system restore may stop that one, but not kill it and may restore an older one. We will fix that last..
Let's see if we can find something.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 EyeintheSkyy

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Posted 13 July 2009 - 01:50 PM

Thank you for the fast reply. I was able to download mbam from the first alternate site (I couldn't get to the primary site) and install it, but I cannot get it to run. I downloaded the updater manually and ran mbam-rules.exe, but I still cannot run mbam.exe from my desktop or even from a command prompt. No error message, it simply does not run.

I saw the note about changing the name to zztoy.exe. I wasn't sure exactly which file I was supposed to rename, so I first renamed mbam.exe to zztoy.exe and, when that did not work, I uninstalled and deleted everything, restarted the computer, downlowded the install program again and renamed it to zztoy.exe, but that did not work either. I can still install and update, but I cannot run the program.

What am I doing wrong? Thanks again for the help!

#4 boopme

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Posted 13 July 2009 - 02:08 PM

Please navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan

At the end of the scan allow MBAM to remove what it had found then reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 EyeintheSkyy

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Posted 13 July 2009 - 03:34 PM

Thank you for the response. I still could not run the program after renaming it to winlogin.exe. I uninstalled everything and re-installed it again, but it did not help, although I did notice that this time I have version 1.39.0.0 which was apparently just released today. Earlier today I had version 1.38.0.0.

I take it the virus is not letting me run the program? Is there another way I can try to get around it?

Thanks again for the help.

#6 boopme

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Posted 13 July 2009 - 03:44 PM

Hi, yes they update several times a day.. Let's try this way with adifferent tool first.
ROOTREPEAL

Next Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 EyeintheSkyy

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Posted 13 July 2009 - 06:23 PM

This one ran.

Here is the RootRepeal log:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/13 15:24
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB574D000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBAE38000 Size: 8192 File Visible: No Signed: -
Status: -

Name: MSIVXimsskpfslgrkyydrvlywhwymrponnwgi.sys
Image Path: C:\WINDOWS\system32\drivers\MSIVXimsskpfslgrkyydrvlywhwymrponnwgi.sys
Address: 0xB5A24000 Size: 176128 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB2164000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\MSIVXcount
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\MSIVXpdrqgmxfrwuqeleovixsxmmqsbuutxaq.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\MSIVXxvjpidfxoccdwbeeftaykuteqlwycxfg.dll
Status: Invisible to the Windows API!

Path: C:\RECYCLER\S-1-5-21-138154492-4003415560-3593006620-1011\Dc27\Paul Blart Mall Cop 2008 DVDRip {A H264 By D j Sapphire}.mp4:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\WINDOWS\system32\drivers\MSIVXimsskpfslgrkyydrvlywhwymrponnwgi.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\GAC_MSIL\IEExecRemote\2.0.0.0__b03f5f7f11d50a3a
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Compaq_Owner\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρϴϱЄϱЃϵϳЅ
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Compaq_Owner\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρЂϻϵЉЃϵϳЅ
Status: Locked to the Windows API!

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58952a0

#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb589334e

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5894fd0

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895140

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895e10

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58958ae

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58967d0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895450

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5892ea0

#: 116 Function Name: NtOpenFile
Status: Hooked by "kl1.sys" at address 0xba4b5030

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5894dc0

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895c3e

#: 173 Function Name: NtQuerySystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5896436

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5893930

#: 206 Function Name: NtResumeThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5896740

#: 213 Function Name: NtSetContextThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5896b00

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58970c0

#: 237 Function Name: NtSetSecurityObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5891af0

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895a90

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58966f0

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58931b0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb58962ab

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xb5895310

Stealth Objects
-------------------
Object: Hidden Module [Name: MSIVXpdrqgmxfrwuqeleovixsxmmqsbuutxaq.dll]
Process: svchost.exe (PID: 1236) Address: 0x10000000 Address: 53248

==EOF==

#8 boopme

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Posted 13 July 2009 - 08:40 PM

Yes it did work.. MBAM will work next too. :thumbsup:

Now the next step...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

C:\WINDOWS\system32\MSIVXxvjpidfxoccdwbeeftaykuteqlwycxfg.dll
C:\WINDOWS\system32\drivers\MSIVXimsskpfslgrkyydrvlywhwymrponnwgi.sys
C:\WINDOWS\system32\MSIVXcount
C:\WINDOWS\system32\MSIVXpdrqgmxfrwuqeleovixsxmmqsbuutxaq.dll


Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 EyeintheSkyy

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Posted 14 July 2009 - 12:58 AM

I want to sincerely thank you for taking your time to help me. Following your instructions in RootRepeal, I was able to run MBAM. It found an assortment of trojans it wanted to remove and afterwards it had me immediately restart the computer.

I am fairly confident that your last set of instructions has destroyed the virus as I can now get to all those pages I could not before (such as the mbam home page) and Google is no longer re-directing me when I click on a search result. I have to call it a night, but I am going to fire off RootRepeal now and let it do another scan. I will post the log tomorrow.

Thank you again for all your help! It is greatly appreciated.

#10 boopme

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Posted 14 July 2009 - 10:51 AM

Well this makes me happy too :thumbsup:
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 EyeintheSkyy

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Posted 14 July 2009 - 11:25 AM

I created the new restore point and am running Disk Cleanup now. The RootRepeal scan I ran overnight failed with this report:

ROOTREPEAL CRASH REPORT
-------------------------
Exception Code: 0xc0000005
Exception Address: 0x00410cb2
Attempt to read from address: 0x113ca00c

I need to work from the office today, so I think I will run Anti-Malware again while I am gone and then RootRepeal again tonight. The computer seems fine this morning though, so I am thinking the RootRepeal crash is not a big deal.

So was this an old virus with a new name? Or was it a new twist? Google found plenty of hits for Trojan.Win32.FraudPack..., but nothing that matched the .pgt extension on this one.

And, if I can ask one more question, if I bought the full Anti-Malware package, would it replace my existing (and not very good) anti-virus and anti-spyware software? Right now, this software from my ISP provides those modules plus a firewall and pop-up blocker. Anti-Malware seems pretty impressive and if it is less of a resource hog than my current package, all the better.

Thanks again for all the help. What do you do when you are not slaying virtual dragons on some poor soul's computer?

#12 boopme

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Posted 14 July 2009 - 02:52 PM

Hello, it would be good to update and run MBAM again as they've upgaded to 1.39. Let's not fret the rootrepeal now.
File extension PGT description:
Software for easy creating DHTML javascript menus on web pages. Program stores informations about custom menubar in .pgt file and than generate javascript DHTML menu and files for publishing on website. Related to Sothink Glenda Widget Tools File.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 EyeintheSkyy

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Posted 14 July 2009 - 10:28 PM

MBAM found no malicious files. I think you can put this one in the win column. :thumbsup: I'm still not sure where the original file came from (the tempo one), so I hope it does not come back.

Thanks again for all the help and for the very fast responses. I've poked a little bit more around the site and it is terrific. You all provide a great service and it is appreciated.

#14 boopme

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Posted 14 July 2009 - 10:43 PM

Thanks,you're good to go.. Please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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