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Computer Randomly Crashes... Again


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3 replies to this topic

#1 icu222much

icu222much

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  • Local time:10:25 PM

Posted 12 July 2009 - 08:57 PM

I posted this thread earlier this week, but I closed it as I thought I had solved my problem. I thought it was an over-heating issue so I closely monitored my temps. Today, my computer has crashed three times, and SpeedFan reported my CPUs to be 50*C.

Last week my computer started randomly crashing at different intervals. This happened before when I bought my computer and I found out it was because of faulty memory. I had my memory replaced, and I ran MemTest several times to ensure that the problem is fixed.

As mentioned earlier, this week my computer started crashing. Usually when the computer crashes, I would have Firefox and Adobe Flash opened. Since last week, I have not been doing anything really unusual or installed any new software. I have started using Folding@Home again (I have not used it for about half a year), and I also have once again started using Adobe Flash (I haven't used it for about three months). Earlier today, when I went to turn on my computer, it froze when trying to start Windows. I restarted it and it froze again right before it started to load Windows. I also received a warning from AVG saying that my computer is infected with Tracking cookie.Dealtime, but I think this is an unrelated incident.

EDIT: I also want to add that my computer also stutters every now and then. For example, I would be scrolling through an article on Firefox and my computer would freeze for about ten seconds. I can tell it is frozen because I have a digital clock widget on my desktop, and the seconds would stop for about ten seconds. This tends to happen quite often (usually several times an hour).

EDIT: I have also noticed that Firefox is using a lot of my processing power (I am checking under the Processes tab in Windows Task Manager and it says that Firefox is always using at least 90%). I usually only have two Firefox windows opened, each with about 5 - 6 tabs. I am usually looking at text based websites such as forums or articles. I don't know if this is a related incident.


DDS (Ver_09-06-26.01) - NTFSx86
Run by me at 14:29:30.00 on 10/07/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2814.2033 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Saitek\SD6\Software\ProfilerU.exe
C:\Program Files\Saitek\SD6\Software\SaiMfd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\me\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Settings,ProxyOverride = *.local
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: PDF-XChange Viewer IE-Plugin: {c5d07eb6-bbce-4dae-acbb-d13a8d28cb1f} - c:\program files\tracker software\pdf-xchange 4 pro\pdf-xchange pdf viewer\pdf-viewer\PDFXCviewIEPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" clear
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
uRun: [Google Update] "c:\documents and settings\me\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AdobeBridge]
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [UltraMon] "c:\program files\ultramon\UltraMon.exe" /auto
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~2\server\bin\VERSIO~2.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ProfilerU] c:\program files\saitek\sd6\software\ProfilerU.exe
mRun: [SaiMfd] c:\program files\saitek\sd6\software\SaiMfd.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\me\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: {C68FD382-5379-47F9-A3D9-70D6FB371EB0} = 64.59.144.92,64.59.144.93
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\me\applic~1\mozilla\firefox\profiles\c4mu9u23.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
FF - component: c:\documents and settings\me\application data\mozilla\firefox\profiles\c4mu9u23.default\extensions\{fcab6fdd-5585-425b-95c1-5ed856f3fd08}\components\nsCatcher.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\all users\application data\id software\quakelive\npquakezero.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\me\application data\mozilla\firefox\profiles\c4mu9u23.default\extensions\battlefieldheroespatcher@ea.com\platform\winnt_x86-msvc\plugins\npBFHUpdater.dll
FF - plugin: c:\documents and settings\me\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-5 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-5 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-11-5 108552]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-3-11 425080]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-11-5 906520]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-5 298776]
R2 GEST Service;GEST Service for program management.;c:\program files\gigabyte\energysaver\GSvr.exe [2008-8-16 80392]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-2-28 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-8-17 47640]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2006-9-24 11776]
R3 SaiH0BE8;SaiH0BE8;c:\windows\system32\drivers\SaiH0BE8.sys [2009-4-6 136192]
R3 SaiL0BE8;SaiL0BE8;c:\windows\system32\drivers\SaiL0BE8.sys [2009-4-6 15616]
R3 SaiU0BE8;SaiU0BE8;c:\windows\system32\drivers\SaiU0BE8.sys [2009-4-6 28544]
R3 UltraMonMirror;UltraMonMirror;c:\windows\system32\drivers\UltraMonMirror.sys [2006-9-24 3584]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 cpuz130;cpuz130;\??\c:\docume~1\me\locals~1\temp\cpuz130\cpuz_x32.sys --> c:\docume~1\me\locals~1\temp\cpuz130\cpuz_x32.sys [?]
S3 RkPavproc1;RkPavproc1;c:\windows\system32\drivers\RkPavproc1.sys [2009-3-11 16952]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-07-05 22:48 <DIR> --d----- c:\docume~1\me\applic~1\Aleo Software
2009-07-05 19:04 34,064 a------- c:\windows\system32\lhacm.acm
2009-07-05 19:04 <DIR> --d----- c:\program files\Teamspeak2_RC2
2009-06-26 15:35 <DIR> --d----- c:\program files\common files\DirectX
2009-06-22 13:32 <DIR> --d----- c:\program files\Atari
2009-06-16 12:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AA3DeployClient
2009-06-13 09:09 1,409 a------- c:\windows\system32\tmp9D5FE.FOT
2009-06-13 08:25 <DIR> --d----- c:\program files\MagicISO

==================== Find3M ====================

2009-07-10 14:12 16,608 a------- c:\windows\gdrv.sys
2009-07-07 08:38 139,016 a------- c:\windows\system32\drivers\PnkBstrK.sys
2009-07-07 08:38 189,488 a------- c:\windows\system32\PnkBstrB.exe
2009-07-01 20:09 139,152 a------- c:\docume~1\me\applic~1\PnkBstrK.sys
2009-07-01 20:09 794,408 a------- c:\windows\system32\pbsvc.exe
2009-07-01 20:09 75,064 a------- c:\windows\system32\PnkBstrA.exe
2009-06-26 13:38 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-26 13:38 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-07 12:48 98,304 a------- c:\windows\system32\CmdLineExt.dll
2009-05-07 08:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-01 14:02 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-05-01 14:02 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-05-01 14:02 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-05-01 14:02 811,008 a------- c:\windows\system32\divx_xx16.dll
2009-05-01 14:02 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-05-01 14:02 685,056 a------- c:\windows\system32\DivX.dll
2009-04-28 21:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-28 21:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-22 00:20 14,311,680 a------- c:\windows\system32\xlive.dll
2009-04-22 00:20 13,642,496 a------- c:\windows\system32\xlivefnt.dll
2009-04-17 05:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 07:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2008-12-22 16:58 7,168 a------- c:\documents and settings\me\queue.dat
2008-10-22 11:08 30 a------- c:\documents and settings\me\jagex_runescape_preferences.dat

============= FINISH: 14:29:49.57 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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Posted 22 July 2009 - 11:21 PM

Hello icu222much and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 icu222much

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Posted 23 July 2009 - 09:52 AM

Thank you, but I want to say that my problem has been fixed.

#4 teacup61

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Posted 23 July 2009 - 04:25 PM

Thanks for letting us know. :thumbup2:

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Edited by teacup61, 23 July 2009 - 04:26 PM.

Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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