Hi, I'm an XP user
I discovered the virus when Norton Antivirus picked it up a couple of days ago asking me to delete a file infected with a virus displaying this
Object name: C:\windows\temp\tmp2.tmp
Virus name: Backdoor.Trojan
So I click ok acknowledging that the file has been deleted.
Well then another file gets deleted then another and I end up clicking ok like 300 times until the computer crashes.
So I ran a scan and indeed it found infected files and files at risk so I tried to delete them but Antivirus could not delete them.
Then I went to the Norton Antivirus webpage on remiving this virus myself and followed the instructions to create a backup of the system state and to disable System Restore. After that I restarted the comp in safe mode, ran a scan, copied the names of the files that I wanted to delete, and deleted them from the registry as the website says to do. But when I turned the system back on in normal mode, I had the same problem. It was like I was deleting again the files that Norton Antivirus supposedly had deleted.
So what am I to do???
Please help me, I'm pc hapless at this point