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No logon screen for Vista

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#1 JGagne


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Posted 12 July 2009 - 11:18 AM

Man, I've been unlucky with my laptop lately.

I just ran a ComboFix scan as somebody told me to do, and once it showed me the log on restart, my computer froze.
I restarted the computer manually, and there is no logon/login screen. It's just a black screen. I can move and see my cursor, just no login screen (the blue one with all the users from Vista).

Could this have something to do with winlogon.exe or something?

I tried safe mode, and restarting from a past successful reboot, but nothing works.

I'm running an HP Pavillion laptop with Vista Home Premium, 'bout 92 GB free of 220... ATI Radeon 3200 series graphics card, 3 GB RAM.
I didn't get a Vista install disk, it was already on the computer, so no luck there.

Is there anything I can do to fix this, or do I have to try resetting the computer to original factory state, and lose all data?

Thanks in advance...

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#2 JGagne

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Posted 12 July 2009 - 07:38 PM

Title was: Reinstalling Vista ~ OB

Hello, and sorry for starting so many topics :|

Here's what's going on... I CAN'T SEE THE LOGON PAGE!!!

In other words, there's not much I can do.

Can't use safe mode, I disabled System Restore [what a stupid move], I don't have backups, the Last Good Configuration option doesn't work.. Nothing works.


I'm trying to keep my data, if possible. I hear there's a way of reinstalling Vista without removing all data (windows.old file created?). However, the only Vista DVD I have is a Vista Anytime Upgrade that came with my older laptop, which has Vista Home Basic installed. Will this reinstall Home Premium or Basic? Is it my best bet? Should I just restore to factory condition?

Also, is there a way to copy Windows files to a DVD or CD or USB from one laptop (Home Basic) to the busted one (Home Premium), then boot from USB via boot menu?


Edited by Orange Blossom, 13 July 2009 - 12:22 AM.
Merged topics.

#3 Orange Blossom

Orange Blossom

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Posted 13 July 2009 - 12:33 AM

As I stated previously, you already have a topic in the HiJack This forum here: http://www.bleepingcomputer.com/forums/t/239558/unknown-virus;-weird-symptoms/

If you were still planning on disinfecting this computer, you have made that task much more difficult.

I just ran a ComboFix scan as somebody told me to do

I think you have now discovered why we don't want folks to run Combofix on their own. ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Running ComboFix by yourself is like performing open heart surgery on yourself--the scalpel and other surgical tools that is ComboFix is meant to be wielded by a highly trained surgeon only in emergencies or dire circumstances. When the surgeon is thru s/he leaves the room. So combofix should be removed from a system once it has accomplished its job, unlike an AV that is there to protect you from future infections.

. . . CF does make some alterations to your system if you run it. Even if you had no malware removed and run the uninstall command, some things may be different now on your system. I can tell you that one thing is that all your restore points will be flushed out and a new one created. There is a good reason to do that when you have a severe infection--but if you aren't infected you might need those restore points.

Read and abide by the disclaimer people. It's there for a reason. Stick to running and protecting yourself with a good AV and firewall and an anti-malware scanner or two. If you feel you need a second opinion, try running online scans. If you feel you might need surgery, come here to BC and ask for help--that is what we're here for.

From: http://www.bleepingcomputer.com/forums/ind...t&p=1159014

There are things that can be done to fix the damage done, especially if you installed the Recovery Console and have kept the files quarantined by Combofix.

==> PLEASE REFRAIN FROM DOING ANYTHING ELSE AT THIS TIME. <== Please wait for a response to your HiJack This topic which may be a couple more days yet. I know it's frustrating to wait, but believe me, you will receive the best advice and assistance for your issues there.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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