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TROJ_STARTPAG.RE Removal Help


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15 replies to this topic

#1 looky_lou

looky_lou

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Posted 08 July 2005 - 08:45 PM

Hi,

I have been battling this troj_startpag.re for a couple of days now. I have followed several step by step procedures several times, but had no luck in getting rid of it. I really would appreciate your help in killing this thing.

I am running XP Home Version 2002 Service Pack 2.

I am using the following:
Trend Micro Antivirus
AdAware SE 1.06r1
Killbox 2.0.0.175
CleanUp40
HijackThis v1.99.1

Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:43:07 PM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\WINDOWS\system32\addlf32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vspup.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {0CAD02B6-1D21-B89C-1BE0-5AEC10B7D9CD} - C:\WINDOWS\system32\crpz.dll
O2 - BHO: Class - {36602E34-564B-4F82-3460-40E15FF68B74} - C:\WINDOWS\sysxn32.dll
O2 - BHO: Class - {5FA3F496-5B56-4EC5-3AF9-C3365181BC99} - C:\WINDOWS\apirl.dll
O2 - BHO: Class - {AD057E36-3E90-9C24-A714-A8ADE460FBF9} - C:\WINDOWS\ntzx.dll
O2 - BHO: Class - {AE8EA88A-4B04-3734-C5D2-97CDB2A75C22} - C:\WINDOWS\system32\syszp32.dll
O2 - BHO: Class - {BCF7B860-1A55-E954-17E0-F2AC36525DF8} - C:\WINDOWS\javamr.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKLM\..\Run: [addlf32.exe] C:\WINDOWS\system32\addlf32.exe
O4 - HKLM\..\RunOnce: [apiwa.exe] C:\WINDOWS\system32\apiwa.exe
O4 - HKLM\..\RunOnce: [iels.exe] C:\WINDOWS\system32\iels.exe
O4 - HKLM\..\RunOnce: [atlcn32.exe] C:\WINDOWS\system32\atlcn32.exe
O4 - HKLM\..\RunOnce: [wingx.exe] C:\WINDOWS\system32\wingx.exe
O4 - HKLM\..\RunOnce: [netdr32.exe] C:\WINDOWS\netdr32.exe
O4 - HKLM\..\RunOnce: [javabe.exe] C:\WINDOWS\javabe.exe
O4 - HKLM\..\RunOnce: [addcn32.exe] C:\WINDOWS\addcn32.exe
O4 - HKLM\..\RunOnce: [javakt.exe] C:\WINDOWS\system32\javakt.exe
O4 - HKLM\..\RunOnce: [winbg.exe] C:\WINDOWS\system32\winbg.exe
O4 - HKLM\..\RunOnce: [javahi32.exe] C:\WINDOWS\system32\javahi32.exe
O4 - HKLM\..\RunOnce: [mfcww.exe] C:\WINDOWS\system32\mfcww.exe
O4 - HKLM\..\RunOnce: [netqh.exe] C:\WINDOWS\system32\netqh.exe
O4 - HKLM\..\RunOnce: [addvk.exe] C:\WINDOWS\addvk.exe
O4 - HKLM\..\RunOnce: [crpz.exe] C:\WINDOWS\system32\crpz.exe
O4 - HKLM\..\RunOnce: [crsq.exe] C:\WINDOWS\system32\crsq.exe
O4 - HKLM\..\RunOnce: [netdh32.exe] C:\WINDOWS\netdh32.exe
O4 - HKLM\..\RunOnce: [appcs.exe] C:\WINDOWS\system32\appcs.exe
O4 - HKLM\..\RunOnce: [appsy.exe] C:\WINDOWS\system32\appsy.exe
O4 - HKLM\..\RunOnce: [apikz.exe] C:\WINDOWS\system32\apikz.exe
O4 - HKLM\..\RunOnce: [netrt32.exe] C:\WINDOWS\system32\netrt32.exe
O4 - HKLM\..\RunOnce: [addeo.exe] C:\WINDOWS\system32\addeo.exe
O4 - HKLM\..\RunOnce: [sysul32.exe] C:\WINDOWS\system32\sysul32.exe
O4 - HKLM\..\RunOnce: [javazf.exe] C:\WINDOWS\system32\javazf.exe
O4 - HKLM\..\RunOnce: [appyp.exe] C:\WINDOWS\appyp.exe
O4 - HKLM\..\RunOnce: [d3ej32.exe] C:\WINDOWS\system32\d3ej32.exe
O4 - HKLM\..\RunOnce: [ntcz.exe] C:\WINDOWS\ntcz.exe
O4 - HKLM\..\RunOnce: [iegr.exe] C:\WINDOWS\iegr.exe
O4 - HKLM\..\RunOnce: [ipun.exe] C:\WINDOWS\system32\ipun.exe
O4 - HKLM\..\RunOnce: [ieoz.exe] C:\WINDOWS\ieoz.exe
O4 - HKLM\..\RunOnce: [d3do.exe] C:\WINDOWS\d3do.exe
O4 - HKLM\..\RunOnce: [ipoh32.exe] C:\WINDOWS\system32\ipoh32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Network Security Service ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Thanks,
Lou

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 09 July 2005 - 11:20 AM

Download cwshredder 2.12 from here:

http://cwshredder.net/bin/CWShredder.exe

Run the file after it is downloaded and click on the fix button. Let it do its thing and when its done, even if it crashes.

When its done run hijackthis again post a new log

#3 looky_lou

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Posted 09 July 2005 - 02:55 PM

Download cwshredder 2.12 from here:

http://cwshredder.net/bin/CWShredder.exe

Run the file after it is downloaded and click on the fix button. Let it do its thing and when its done, even if it crashes.

When its done run hijackthis again post a new log

Downloading and running CW Shreeder now. I will post log in a few minutes. :thumbsup:

#4 looky_lou

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Posted 09 July 2005 - 03:13 PM

OK I ran CW Shredder twice. Here is the ne HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 1:09:37 PM, on 7/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\WINDOWS\system32\addlf32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gwyto.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {EDEDAA23-58A4-8C7E-9EE2-966067C2CDF8} - C:\WINDOWS\system32\sdkyn.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKLM\..\Run: [addlf32.exe] C:\WINDOWS\system32\addlf32.exe
O4 - HKLM\..\RunOnce: [apiwa.exe] C:\WINDOWS\system32\apiwa.exe
O4 - HKLM\..\RunOnce: [iels.exe] C:\WINDOWS\system32\iels.exe
O4 - HKLM\..\RunOnce: [atlcn32.exe] C:\WINDOWS\system32\atlcn32.exe
O4 - HKLM\..\RunOnce: [wingx.exe] C:\WINDOWS\system32\wingx.exe
O4 - HKLM\..\RunOnce: [winbg.exe] C:\WINDOWS\system32\winbg.exe
O4 - HKLM\..\RunOnce: [addvk.exe] C:\WINDOWS\addvk.exe
O4 - HKLM\..\RunOnce: [crpz.exe] C:\WINDOWS\system32\crpz.exe
O4 - HKLM\..\RunOnce: [netdh32.exe] C:\WINDOWS\netdh32.exe
O4 - HKLM\..\RunOnce: [apikz.exe] C:\WINDOWS\system32\apikz.exe
O4 - HKLM\..\RunOnce: [ntcz.exe] C:\WINDOWS\ntcz.exe
O4 - HKLM\..\RunOnce: [ipun.exe] C:\WINDOWS\system32\ipun.exe
O4 - HKLM\..\RunOnce: [ntzs.exe] C:\WINDOWS\system32\ntzs.exe
O4 - HKLM\..\RunOnce: [sdkwl.exe] C:\WINDOWS\sdkwl.exe
O4 - HKLM\..\RunOnce: [msuv.exe] C:\WINDOWS\msuv.exe
O4 - HKLM\..\RunOnce: [apiri.exe] C:\WINDOWS\apiri.exe
O4 - HKLM\..\RunOnce: [javajr.exe] C:\WINDOWS\system32\javajr.exe
O4 - HKLM\..\RunOnce: [sysni.exe] C:\WINDOWS\system32\sysni.exe
O4 - HKLM\..\RunOnce: [ipqk32.exe] C:\WINDOWS\ipqk32.exe
O4 - HKLM\..\RunOnce: [sdkhh.exe] C:\WINDOWS\system32\sdkhh.exe
O4 - HKLM\..\RunOnce: [addzr.exe] C:\WINDOWS\addzr.exe
O4 - HKLM\..\RunOnce: [iptr32.exe] C:\WINDOWS\iptr32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

#5 Grinler

Grinler

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Posted 09 July 2005 - 05:07 PM

Lets try this method:

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
  • Prepare CWShredder for use:
    • Download CWShredder.
    • Save CWShredder.exe to a convenient location.
    • Please do not do anything with it yet.
  • Prepare AboutBuster for use:
    • Download AboutBuster.
    • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
    • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
    • Click "OK" at the prompt with instructions.
    • Click "Update" and then "Check For Update" to begin the update process.
    • If any updates exist please download them by clicking "Download Update".
    • You should not run the program yet so click "Exit".
  • Prepare cwsserviceremove.reg for use:
    • Download cwsserviceremove.zip.
    • Unzip the contents of cwsserviceremove.zip (cwsserviceremove.reg) to your desktop.
    • Please do not do anything with it yet.
Reconfigure Windows XP to show hidden files:
Click Start. Open My Computer.
Select the Tools menu and click Folder Options. Select the View Tab.

Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.
  • Run CWShredder:
    • Double-click on CWShredder.exe.
    • Click "Fix ->" and click "OK" at the prompt.
    • CWShredder will scan and clean your system of CWS files.
    • Click "Next->" and then "Exit".
  • Remove the offending service:
    • Double-click on cwsserviceremove.reg you downloaded earlier.
    • When it asks you to merge the information to the registry click "Yes".
  • Run AboutBuster and save the logs:
    • Browse to where you saved AboutBuster and run AboutBuster.exe.
    • Click OK at the directions prompt.
    • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
    • Click Yes to allow it to shutdown explorer.exe.
    • It will begin to your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
    • When it has finished, click Save Log. Make sure you save it as I need a copy of it.
  • Clean out temporary files:
    • Start | Run | type cleanmgr | OK
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Click "OK" to remove them.
    • Click "Yes" to confirm the deletion.
  • Restart your computer normally to return to normal mode.
  • Free TrendMicro Housecall scan:
    • Vist the TrendMicro Housecall website.
    • Select your country from the drop-down list and click "Go".
    • Choose "Yes" at the ActiveX Security Warning prompt.
    • Please wait while the Housecall engine is updated.
    • Select the drives to be scanned by placing a check in their respective boxes.
    • Check the "Auto Clean" box.
    • Click "SCAN" in order to begin scanning your system.
    • Please be patient while Housecall scans your system for malicious files.
    • If not auto-cleaned, remove anything it finds.
    • Click "Close" to exit the Housecall scanner.
    • Choose "Yes" at the HouseCall message prompt.
  • Prepare your reply:
    • Please post a fresh HijackThis log
    • Please post the AboutBuster log.
    • Please note any complications you had.


#6 looky_lou

looky_lou
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Posted 09 July 2005 - 06:15 PM

Followed your instructions, but I still have the problem. :thumbsup:

Logfile of HijackThis v1.99.1
Scan saved at 4:08:07 PM, on 7/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\WINDOWS\system32\addlf32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wuzaz.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {0B7CF0C1-AE5A-B428-6229-E649815FF71C} - C:\WINDOWS\mfcoj32.dll
O2 - BHO: Class - {A6AB0709-374D-2F77-3E70-0DE0910A9568} - C:\WINDOWS\sysyw32.dll
O2 - BHO: Class - {A7FA3C2B-428C-A94F-686F-2252E4F3A02C} - C:\WINDOWS\system32\syswm32.dll
O2 - BHO: Class - {C8E09CC6-5143-0AEA-9C0D-D61F50C10ABA} - C:\WINDOWS\javalq.dll
O2 - BHO: Class - {D89DAB07-232F-A6B6-02E2-CB929D815E6C} - C:\WINDOWS\system32\mfcqs32.dll
O2 - BHO: Class - {EDEDAA23-58A4-8C7E-9EE2-966067C2CDF8} - C:\WINDOWS\system32\sdkyn.dll
O2 - BHO: Class - {F9B0066D-B589-B6D4-E95E-2E3682628746} - C:\WINDOWS\sdkbh.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKLM\..\Run: [addlf32.exe] C:\WINDOWS\system32\addlf32.exe
O4 - HKLM\..\RunOnce: [apiwa.exe] C:\WINDOWS\system32\apiwa.exe
O4 - HKLM\..\RunOnce: [iels.exe] C:\WINDOWS\system32\iels.exe
O4 - HKLM\..\RunOnce: [atlcn32.exe] C:\WINDOWS\system32\atlcn32.exe
O4 - HKLM\..\RunOnce: [wingx.exe] C:\WINDOWS\system32\wingx.exe
O4 - HKLM\..\RunOnce: [addvk.exe] C:\WINDOWS\addvk.exe
O4 - HKLM\..\RunOnce: [crpz.exe] C:\WINDOWS\system32\crpz.exe
O4 - HKLM\..\RunOnce: [apikz.exe] C:\WINDOWS\system32\apikz.exe
O4 - HKLM\..\RunOnce: [ntcz.exe] C:\WINDOWS\ntcz.exe
O4 - HKLM\..\RunOnce: [sdkwl.exe] C:\WINDOWS\sdkwl.exe
O4 - HKLM\..\RunOnce: [apiri.exe] C:\WINDOWS\apiri.exe
O4 - HKLM\..\RunOnce: [sysni.exe] C:\WINDOWS\system32\sysni.exe
O4 - HKLM\..\RunOnce: [ipqk32.exe] C:\WINDOWS\ipqk32.exe
O4 - HKLM\..\RunOnce: [sdkhh.exe] C:\WINDOWS\system32\sdkhh.exe
O4 - HKLM\..\RunOnce: [ipmx32.exe] C:\WINDOWS\system32\ipmx32.exe
O4 - HKLM\..\RunOnce: [apphx32.exe] C:\WINDOWS\apphx32.exe
O4 - HKLM\..\RunOnce: [mfcxm32.exe] C:\WINDOWS\mfcxm32.exe
O4 - HKLM\..\RunOnce: [addvq32.exe] C:\WINDOWS\system32\addvq32.exe
O4 - HKLM\..\RunOnce: [ieud.exe] C:\WINDOWS\ieud.exe
O4 - HKLM\..\RunOnce: [javapd32.exe] C:\WINDOWS\javapd32.exe
O4 - HKLM\..\RunOnce: [appbp32.exe] C:\WINDOWS\system32\appbp32.exe
O4 - HKLM\..\RunOnce: [msxs32.exe] C:\WINDOWS\system32\msxs32.exe
O4 - HKLM\..\RunOnce: [ntdv.exe] C:\WINDOWS\system32\ntdv.exe
O4 - HKLM\..\RunOnce: [javaxm.exe] C:\WINDOWS\javaxm.exe
O4 - HKLM\..\RunOnce: [syspa.exe] C:\WINDOWS\system32\syspa.exe
O4 - HKLM\..\RunOnce: [ntcx32.exe] C:\WINDOWS\system32\ntcx32.exe
O4 - HKLM\..\RunOnce: [netvr.exe] C:\WINDOWS\system32\netvr.exe
O4 - HKLM\..\RunOnce: [addqr.exe] C:\WINDOWS\addqr.exe
O4 - HKLM\..\RunOnce: [ieex.exe] C:\WINDOWS\ieex.exe
O4 - HKLM\..\RunOnce: [appue32.exe] C:\WINDOWS\appue32.exe
O4 - HKLM\..\RunOnce: [windk32.exe] C:\WINDOWS\system32\windk32.exe
O4 - HKLM\..\RunOnce: [crih32.exe] C:\WINDOWS\system32\crih32.exe
O4 - HKLM\..\RunOnce: [atlte32.exe] C:\WINDOWS\system32\atlte32.exe
O4 - HKLM\..\RunOnce: [apigt.exe] C:\WINDOWS\system32\apigt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe



AboutBuster 5.0 reference file 30
Scan started on [7/9/2005] at [3:30:27 PM]
------------------------------------------------
Removed Stream! C:\WINDOWS\clock.avi:rxbctl
Removed Stream! C:\WINDOWS\comsetup.log:uhnods
Removed Stream! C:\WINDOWS\ifmfo.dat:hvrpwh
Removed Stream! C:\WINDOWS\imsins.log:zwkuyk
Removed Stream! C:\WINDOWS\jdmra.log:qwwsie
Removed Stream! C:\WINDOWS\KB834707.log:ixgxko
Removed Stream! C:\WINDOWS\KB873339.log:bpzcer
Removed Stream! C:\WINDOWS\KB885835.log:qexsga
Removed Stream! C:\WINDOWS\KB896428.log:hmzric
Removed Stream! C:\WINDOWS\mdm.ini:ebtfv
Removed Stream! C:\WINDOWS\nsw.log:iywph
Removed Stream! C:\WINDOWS\ODBC.INI:exgkdz
Removed Stream! C:\WINDOWS\PICTAKER.LOG:jngsi
Removed Stream! C:\WINDOWS\Q327979.log:rjqug
Removed Stream! C:\WINDOWS\regopt.log:vcgyiq
Removed Stream! C:\WINDOWS\Santa Fe Stucco.bmp:trsmn
Removed Stream! C:\WINDOWS\smscfg.ini:hcdbdc
Removed Stream! C:\WINDOWS\TMFilter.log:bruxtl
Removed Stream! C:\WINDOWS\uysjb.dat:pjagtq
Removed Stream! C:\WINDOWS\_default.pif:ddctu
------------------------------------------------
Removed File! : C:\Windows\dovkb.dll
Removed File! : C:\Windows\gwyto.dll
Removed File! : C:\Windows\ihxkb.dat
Removed File! : C:\Windows\lxmov.dat
Removed File! : C:\Windows\myzzx.dll
Removed File! : C:\Windows\nzlww.dat
Removed File! : C:\Windows\nzqdy.dll
Removed File! : C:\Windows\sfdvv.dll
Removed File! : C:\Windows\vxbas.dll
Removed File! : C:\Windows\System32\dnojd.dll
Removed File! : C:\Windows\System32\fpyil.dll
Removed File! : C:\Windows\System32\hufwy.dat
Removed File! : C:\Windows\System32\iysyv.dll
Removed File! : C:\Windows\System32\mlwyh.dat
Removed File! : C:\Windows\System32\pgpql.dll
Removed File! : C:\Windows\System32\pmepv.dll
Removed File! : C:\Windows\System32\vspup.dll
Removed File! : C:\Windows\System32\wpnxm.dat
Removed File! : C:\Windows\System32\xnxci.dat
Removed File! : C:\Windows\System32\ycivm.dll
Removed File! : C:\Windows\System32\zebqx.dll
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 3:31:29 PM

#7 Grinler

Grinler

    Lawrence Abrams


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  • Local time:07:21 PM

Posted 09 July 2005 - 06:21 PM

The first thing I need you to do is download the file from here:

ServiceFilter.zip - Get list of XP/2000/NT Services

Extract the zip file to your C: drive. Once it is extracted there will be a directory on your C: drive called ServiceFilter. Inside the C:\ServiceFilter directory will be a file called ServiceFilter.vbs. Simply double-click on the ServiceFilter.vbs. When the script finishes a wordpad document should open with the unknown services listed in it.

If the script could not access wordpad then you will see a message box telling you so. In that case you need to open POST_THIS.TXT by double-clicking it and pasting the contents as a reply to this topic. Please provide a brand new hijackthis log as well in this reply.

#8 looky_lou

looky_lou
  • Topic Starter

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  • Local time:08:21 PM

Posted 09 July 2005 - 07:50 PM

The script did not recognize the services listed below.
This does not mean that they are a problem.

To copy the entire contents of this document for posting:
At the top of this window click "Edit" then "Select All"
Next click "Edit" again then "Copy"
Now right click in the forum post box then click "Paste"

########################################

ServiceFilter 1.1
by rand1038

Microsoft Windows XP Home Edition
Version: 5.1.2600 Service Pack 2
Jul 9, 2005 5:48:06 PM



Logfile of HijackThis v1.99.1
Scan saved at 5:49:01 PM, on 7/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\WINDOWS\system32\addlf32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {128A9AC6-0956-F765-EFFA-04E4541172B8} - C:\WINDOWS\sdkii.dll
O2 - BHO: Class - {1B9B3E63-535E-0E09-D64D-E94D45427DC8} - C:\WINDOWS\system32\atllt32.dll
O2 - BHO: Class - {830D569A-6507-2B7A-ABB2-4C0D6CA51F32} - C:\WINDOWS\atlnc32.dll
O2 - BHO: Class - {AF5FDECD-1ED9-A1EC-D3B8-8211759346FD} - C:\WINDOWS\iesf32.dll
O2 - BHO: Class - {B3079115-1EBA-1BBD-5AAB-C4D19312091E} - C:\WINDOWS\syscb32.dll
O2 - BHO: Class - {D0407117-8A49-605D-4B0A-48235C41E717} - C:\WINDOWS\ieqv.dll
O2 - BHO: Class - {D40655FE-E21F-1542-6249-715743732B2D} - C:\WINDOWS\system32\ntgz.dll
O2 - BHO: Class - {D8DE090C-57F8-9A7F-58B1-260247595BBF} - C:\WINDOWS\ntwp.dll
O2 - BHO: Class - {F9B0066D-B589-B6D4-E95E-2E3682628746} - C:\WINDOWS\sdkbh.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKLM\..\Run: [addlf32.exe] C:\WINDOWS\system32\addlf32.exe
O4 - HKLM\..\RunOnce: [apiwa.exe] C:\WINDOWS\system32\apiwa.exe
O4 - HKLM\..\RunOnce: [iels.exe] C:\WINDOWS\system32\iels.exe
O4 - HKLM\..\RunOnce: [atlcn32.exe] C:\WINDOWS\system32\atlcn32.exe
O4 - HKLM\..\RunOnce: [wingx.exe] C:\WINDOWS\system32\wingx.exe
O4 - HKLM\..\RunOnce: [addvk.exe] C:\WINDOWS\addvk.exe
O4 - HKLM\..\RunOnce: [crpz.exe] C:\WINDOWS\system32\crpz.exe
O4 - HKLM\..\RunOnce: [apikz.exe] C:\WINDOWS\system32\apikz.exe
O4 - HKLM\..\RunOnce: [ntcz.exe] C:\WINDOWS\ntcz.exe
O4 - HKLM\..\RunOnce: [sdkwl.exe] C:\WINDOWS\sdkwl.exe
O4 - HKLM\..\RunOnce: [sysni.exe] C:\WINDOWS\system32\sysni.exe
O4 - HKLM\..\RunOnce: [ipqk32.exe] C:\WINDOWS\ipqk32.exe
O4 - HKLM\..\RunOnce: [sdkhh.exe] C:\WINDOWS\system32\sdkhh.exe
O4 - HKLM\..\RunOnce: [ipmx32.exe] C:\WINDOWS\system32\ipmx32.exe
O4 - HKLM\..\RunOnce: [apphx32.exe] C:\WINDOWS\apphx32.exe
O4 - HKLM\..\RunOnce: [ieud.exe] C:\WINDOWS\ieud.exe
O4 - HKLM\..\RunOnce: [ntdv.exe] C:\WINDOWS\system32\ntdv.exe
O4 - HKLM\..\RunOnce: [ntcx32.exe] C:\WINDOWS\system32\ntcx32.exe
O4 - HKLM\..\RunOnce: [netvr.exe] C:\WINDOWS\system32\netvr.exe
O4 - HKLM\..\RunOnce: [addqr.exe] C:\WINDOWS\addqr.exe
O4 - HKLM\..\RunOnce: [appue32.exe] C:\WINDOWS\appue32.exe
O4 - HKLM\..\RunOnce: [crih32.exe] C:\WINDOWS\system32\crih32.exe
O4 - HKLM\..\RunOnce: [apigt.exe] C:\WINDOWS\system32\apigt.exe
O4 - HKLM\..\RunOnce: [javagu.exe] C:\WINDOWS\javagu.exe
O4 - HKLM\..\RunOnce: [msom.exe] C:\WINDOWS\system32\msom.exe
O4 - HKLM\..\RunOnce: [mspm.exe] C:\WINDOWS\mspm.exe
O4 - HKLM\..\RunOnce: [ipug32.exe] C:\WINDOWS\system32\ipug32.exe
O4 - HKLM\..\RunOnce: [mslh32.exe] C:\WINDOWS\mslh32.exe
O4 - HKLM\..\RunOnce: [addzv32.exe] C:\WINDOWS\addzv32.exe
O4 - HKLM\..\RunOnce: [netsr32.exe] C:\WINDOWS\netsr32.exe
O4 - HKLM\..\RunOnce: [sdkuo32.exe] C:\WINDOWS\system32\sdkuo32.exe
O4 - HKLM\..\RunOnce: [mfcxp.exe] C:\WINDOWS\mfcxp.exe
O4 - HKLM\..\RunOnce: [javaby.exe] C:\WINDOWS\javaby.exe
O4 - HKLM\..\RunOnce: [apiga32.exe] C:\WINDOWS\apiga32.exe
O4 - HKLM\..\RunOnce: [apiko.exe] C:\WINDOWS\apiko.exe
O4 - HKLM\..\RunOnce: [iesr.exe] C:\WINDOWS\system32\iesr.exe
O4 - HKLM\..\RunOnce: [sdkyl.exe] C:\WINDOWS\system32\sdkyl.exe
O4 - HKLM\..\RunOnce: [apiwz32.exe] C:\WINDOWS\apiwz32.exe
O4 - HKLM\..\RunOnce: [syscb32.exe] C:\WINDOWS\syscb32.exe
O4 - HKLM\..\RunOnce: [d3yp32.exe] C:\WINDOWS\d3yp32.exe
O4 - HKLM\..\RunOnce: [netdr32.exe] C:\WINDOWS\system32\netdr32.exe
O4 - HKLM\..\RunOnce: [crqz.exe] C:\WINDOWS\system32\crqz.exe
O4 - HKLM\..\RunOnce: [netxd.exe] C:\WINDOWS\netxd.exe
O4 - HKLM\..\RunOnce: [ntwm.exe] C:\WINDOWS\system32\ntwm.exe
O4 - HKLM\..\RunOnce: [ntdp32.exe] C:\WINDOWS\system32\ntdp32.exe
O4 - HKLM\..\RunOnce: [msqf32.exe] C:\WINDOWS\system32\msqf32.exe
O4 - HKLM\..\RunOnce: [crza32.exe] C:\WINDOWS\crza32.exe
O4 - HKLM\..\RunOnce: [nthm32.exe] C:\WINDOWS\nthm32.exe
O4 - HKLM\..\RunOnce: [mfcga32.exe] C:\WINDOWS\system32\mfcga32.exe
O4 - HKLM\..\RunOnce: [syslc.exe] C:\WINDOWS\system32\syslc.exe
O4 - HKLM\..\RunOnce: [d3rp.exe] C:\WINDOWS\system32\d3rp.exe
O4 - HKLM\..\RunOnce: [msys32.exe] C:\WINDOWS\msys32.exe
O4 - HKLM\..\RunOnce: [javapk.exe] C:\WINDOWS\system32\javapk.exe
O4 - HKLM\..\RunOnce: [appxq32.exe] C:\WINDOWS\appxq32.exe
O4 - HKLM\..\RunOnce: [msck.exe] C:\WINDOWS\system32\msck.exe
O4 - HKLM\..\RunOnce: [crwl.exe] C:\WINDOWS\crwl.exe
O4 - HKLM\..\RunOnce: [addyo.exe] C:\WINDOWS\system32\addyo.exe
O4 - HKLM\..\RunOnce: [d3mj.exe] C:\WINDOWS\d3mj.exe
O4 - HKLM\..\RunOnce: [apirp32.exe] C:\WINDOWS\system32\apirp32.exe
O4 - HKLM\..\RunOnce: [syswk.exe] C:\WINDOWS\system32\syswk.exe
O4 - HKLM\..\RunOnce: [wincg32.exe] C:\WINDOWS\system32\wincg32.exe
O4 - HKLM\..\RunOnce: [crpa32.exe] C:\WINDOWS\crpa32.exe
O4 - HKLM\..\RunOnce: [sdkko32.exe] C:\WINDOWS\sdkko32.exe
O4 - HKLM\..\RunOnce: [ieuk32.exe] C:\WINDOWS\system32\ieuk32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

#9 looky_lou

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Posted 09 July 2005 - 07:56 PM

Side note:

I can clean the system completely and get rid of all the files containing virus and remove all registy references to the files. The system will then scan clean with all programs.

As soon as I open IE. The *****.dll file come up in my anti virus and is reloaded into C:\windows again. The infected file always comes back with new names everytime it is cleaned out and IE is restarted. Then back to the circle of frustration. Somehow when IE is restarted it is calling on something that is reloading this virus.

Thanks for your help so far,
Matt

Edited by looky_lou, 09 July 2005 - 08:00 PM.


#10 looky_lou

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Posted 10 July 2005 - 11:49 AM

I guess they gave up on me. :thumbsup:

#11 Grinler

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Posted 10 July 2005 - 12:07 PM

Please be patient. We are all volunteers here and have lives outside of this.

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: About:Buster Download. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called <insert DISPLAY_NAME from log of getservice.bat>. Double click on the that service and click stop and then set the startup to disabled.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

C:\WINDOWS\system32\addlf32.exe

Step 3:
Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and press the fix button when ready:



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lbqod.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {128A9AC6-0956-F765-EFFA-04E4541172B8} - C:\WINDOWS\sdkii.dll
O2 - BHO: Class - {1B9B3E63-535E-0E09-D64D-E94D45427DC8} - C:\WINDOWS\system32\atllt32.dll
O2 - BHO: Class - {830D569A-6507-2B7A-ABB2-4C0D6CA51F32} - C:\WINDOWS\atlnc32.dll
O2 - BHO: Class - {AF5FDECD-1ED9-A1EC-D3B8-8211759346FD} - C:\WINDOWS\iesf32.dll
O2 - BHO: Class - {B3079115-1EBA-1BBD-5AAB-C4D19312091E} - C:\WINDOWS\syscb32.dll
O2 - BHO: Class - {D0407117-8A49-605D-4B0A-48235C41E717} - C:\WINDOWS\ieqv.dll
O2 - BHO: Class - {D40655FE-E21F-1542-6249-715743732B2D} - C:\WINDOWS\system32\ntgz.dll
O2 - BHO: Class - {D8DE090C-57F8-9A7F-58B1-260247595BBF} - C:\WINDOWS\ntwp.dll
O2 - BHO: Class - {F9B0066D-B589-B6D4-E95E-2E3682628746} - C:\WINDOWS\sdkbh.dll
O4 - HKLM\..\Run: [addlf32.exe] C:\WINDOWS\system32\addlf32.exe
O4 - HKLM\..\RunOnce: [apiwa.exe] C:\WINDOWS\system32\apiwa.exe
O4 - HKLM\..\RunOnce: [iels.exe] C:\WINDOWS\system32\iels.exe
O4 - HKLM\..\RunOnce: [atlcn32.exe] C:\WINDOWS\system32\atlcn32.exe
O4 - HKLM\..\RunOnce: [wingx.exe] C:\WINDOWS\system32\wingx.exe
O4 - HKLM\..\RunOnce: [addvk.exe] C:\WINDOWS\addvk.exe
O4 - HKLM\..\RunOnce: [crpz.exe] C:\WINDOWS\system32\crpz.exe
O4 - HKLM\..\RunOnce: [apikz.exe] C:\WINDOWS\system32\apikz.exe
O4 - HKLM\..\RunOnce: [ntcz.exe] C:\WINDOWS\ntcz.exe
O4 - HKLM\..\RunOnce: [sdkwl.exe] C:\WINDOWS\sdkwl.exe
O4 - HKLM\..\RunOnce: [sysni.exe] C:\WINDOWS\system32\sysni.exe
O4 - HKLM\..\RunOnce: [ipqk32.exe] C:\WINDOWS\ipqk32.exe
O4 - HKLM\..\RunOnce: [sdkhh.exe] C:\WINDOWS\system32\sdkhh.exe
O4 - HKLM\..\RunOnce: [ipmx32.exe] C:\WINDOWS\system32\ipmx32.exe
O4 - HKLM\..\RunOnce: [apphx32.exe] C:\WINDOWS\apphx32.exe
O4 - HKLM\..\RunOnce: [ieud.exe] C:\WINDOWS\ieud.exe
O4 - HKLM\..\RunOnce: [ntdv.exe] C:\WINDOWS\system32\ntdv.exe
O4 - HKLM\..\RunOnce: [ntcx32.exe] C:\WINDOWS\system32\ntcx32.exe
O4 - HKLM\..\RunOnce: [netvr.exe] C:\WINDOWS\system32\netvr.exe
O4 - HKLM\..\RunOnce: [addqr.exe] C:\WINDOWS\addqr.exe
O4 - HKLM\..\RunOnce: [appue32.exe] C:\WINDOWS\appue32.exe
O4 - HKLM\..\RunOnce: [crih32.exe] C:\WINDOWS\system32\crih32.exe
O4 - HKLM\..\RunOnce: [apigt.exe] C:\WINDOWS\system32\apigt.exe
O4 - HKLM\..\RunOnce: [javagu.exe] C:\WINDOWS\javagu.exe
O4 - HKLM\..\RunOnce: [msom.exe] C:\WINDOWS\system32\msom.exe
O4 - HKLM\..\RunOnce: [mspm.exe] C:\WINDOWS\mspm.exe
O4 - HKLM\..\RunOnce: [ipug32.exe] C:\WINDOWS\system32\ipug32.exe
O4 - HKLM\..\RunOnce: [mslh32.exe] C:\WINDOWS\mslh32.exe
O4 - HKLM\..\RunOnce: [addzv32.exe] C:\WINDOWS\addzv32.exe
O4 - HKLM\..\RunOnce: [netsr32.exe] C:\WINDOWS\netsr32.exe
O4 - HKLM\..\RunOnce: [sdkuo32.exe] C:\WINDOWS\system32\sdkuo32.exe
O4 - HKLM\..\RunOnce: [mfcxp.exe] C:\WINDOWS\mfcxp.exe
O4 - HKLM\..\RunOnce: [javaby.exe] C:\WINDOWS\javaby.exe
O4 - HKLM\..\RunOnce: [apiga32.exe] C:\WINDOWS\apiga32.exe
O4 - HKLM\..\RunOnce: [apiko.exe] C:\WINDOWS\apiko.exe
O4 - HKLM\..\RunOnce: [iesr.exe] C:\WINDOWS\system32\iesr.exe
O4 - HKLM\..\RunOnce: [sdkyl.exe] C:\WINDOWS\system32\sdkyl.exe
O4 - HKLM\..\RunOnce: [apiwz32.exe] C:\WINDOWS\apiwz32.exe
O4 - HKLM\..\RunOnce: [syscb32.exe] C:\WINDOWS\syscb32.exe
O4 - HKLM\..\RunOnce: [d3yp32.exe] C:\WINDOWS\d3yp32.exe
O4 - HKLM\..\RunOnce: [netdr32.exe] C:\WINDOWS\system32\netdr32.exe
O4 - HKLM\..\RunOnce: [crqz.exe] C:\WINDOWS\system32\crqz.exe
O4 - HKLM\..\RunOnce: [netxd.exe] C:\WINDOWS\netxd.exe
O4 - HKLM\..\RunOnce: [ntwm.exe] C:\WINDOWS\system32\ntwm.exe
O4 - HKLM\..\RunOnce: [ntdp32.exe] C:\WINDOWS\system32\ntdp32.exe
O4 - HKLM\..\RunOnce: [msqf32.exe] C:\WINDOWS\system32\msqf32.exe
O4 - HKLM\..\RunOnce: [crza32.exe] C:\WINDOWS\crza32.exe
O4 - HKLM\..\RunOnce: [nthm32.exe] C:\WINDOWS\nthm32.exe
O4 - HKLM\..\RunOnce: [mfcga32.exe] C:\WINDOWS\system32\mfcga32.exe
O4 - HKLM\..\RunOnce: [syslc.exe] C:\WINDOWS\system32\syslc.exe
O4 - HKLM\..\RunOnce: [d3rp.exe] C:\WINDOWS\system32\d3rp.exe
O4 - HKLM\..\RunOnce: [msys32.exe] C:\WINDOWS\msys32.exe
O4 - HKLM\..\RunOnce: [javapk.exe] C:\WINDOWS\system32\javapk.exe
O4 - HKLM\..\RunOnce: [appxq32.exe] C:\WINDOWS\appxq32.exe
O4 - HKLM\..\RunOnce: [msck.exe] C:\WINDOWS\system32\msck.exe
O4 - HKLM\..\RunOnce: [crwl.exe] C:\WINDOWS\crwl.exe
O4 - HKLM\..\RunOnce: [addyo.exe] C:\WINDOWS\system32\addyo.exe
O4 - HKLM\..\RunOnce: [d3mj.exe] C:\WINDOWS\d3mj.exe
O4 - HKLM\..\RunOnce: [apirp32.exe] C:\WINDOWS\system32\apirp32.exe
O4 - HKLM\..\RunOnce: [syswk.exe] C:\WINDOWS\system32\syswk.exe
O4 - HKLM\..\RunOnce: [wincg32.exe] C:\WINDOWS\system32\wincg32.exe
O4 - HKLM\..\RunOnce: [crpa32.exe] C:\WINDOWS\crpa32.exe
O4 - HKLM\..\RunOnce: [sdkko32.exe] C:\WINDOWS\sdkko32.exe
O4 - HKLM\..\RunOnce: [ieuk32.exe] C:\WINDOWS\system32\ieuk32.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)

Step 4:
I now need you to delete the following files:

C:\WINDOWS\lbqod.dll
C:\WINDOWS\sdkii.dll
C:\WINDOWS\system32\atllt32.dll
C:\WINDOWS\atlnc32.dll
C:\WINDOWS\iesf32.dll
C:\WINDOWS\syscb32.dll
C:\WINDOWS\ieqv.dll
C:\WINDOWS\system32\ntgz.dll
C:\WINDOWS\ntwp.dll
C:\WINDOWS\sdkbh.dll
C:\WINDOWS\system32\addlf32.exe
C:\WINDOWS\system32\apiwa.exe
C:\WINDOWS\system32\iels.exe
C:\WINDOWS\system32\atlcn32.exe
C:\WINDOWS\system32\wingx.exe
C:\WINDOWS\addvk.exe
C:\WINDOWS\system32\crpz.exe
C:\WINDOWS\system32\apikz.exe
C:\WINDOWS\ntcz.exe
C:\WINDOWS\sdkwl.exe
C:\WINDOWS\system32\sysni.exe
C:\WINDOWS\ipqk32.exe
C:\WINDOWS\system32\sdkhh.exe
C:\WINDOWS\system32\ipmx32.exe
C:\WINDOWS\apphx32.exe
C:\WINDOWS\ieud.exe
C:\WINDOWS\system32\ntdv.exe
C:\WINDOWS\system32\ntcx32.exe
C:\WINDOWS\system32\netvr.exe
C:\WINDOWS\addqr.exe
C:\WINDOWS\appue32.exe
C:\WINDOWS\system32\crih32.exe
C:\WINDOWS\system32\apigt.exe
C:\WINDOWS\javagu.exe
C:\WINDOWS\system32\msom.exe
C:\WINDOWS\mspm.exe
C:\WINDOWS\system32\ipug32.exe
C:\WINDOWS\mslh32.exe
C:\WINDOWS\addzv32.exe
C:\WINDOWS\netsr32.exe
C:\WINDOWS\system32\sdkuo32.exe
C:\WINDOWS\mfcxp.exe
C:\WINDOWS\javaby.exe
C:\WINDOWS\apiga32.exe
C:\WINDOWS\apiko.exe
C:\WINDOWS\system32\iesr.exe
C:\WINDOWS\system32\sdkyl.exe
C:\WINDOWS\apiwz32.exe
C:\WINDOWS\syscb32.exe
C:\WINDOWS\d3yp32.exe
C:\WINDOWS\system32\netdr32.exe
C:\WINDOWS\system32\crqz.exe
C:\WINDOWS\netxd.exe
C:\WINDOWS\system32\ntwm.exe
C:\WINDOWS\system32\ntdp32.exe
C:\WINDOWS\system32\msqf32.exe
C:\WINDOWS\crza32.exe
C:\WINDOWS\nthm32.exe
C:\WINDOWS\system32\mfcga32.exe
C:\WINDOWS\system32\syslc.exe
C:\WINDOWS\system32\d3rp.exe
C:\WINDOWS\msys32.exe
C:\WINDOWS\system32\javapk.exe
C:\WINDOWS\appxq32.exe
C:\WINDOWS\system32\msck.exe
C:\WINDOWS\crwl.exe
C:\WINDOWS\system32\addyo.exe
C:\WINDOWS\d3mj.exe
C:\WINDOWS\system32\apirp32.exe
C:\WINDOWS\system32\syswk.exe
C:\WINDOWS\system32\wincg32.exe
C:\WINDOWS\crpa32.exe
C:\WINDOWS\sdkko32.exe
C:\WINDOWS\system32\ieuk32.exe
C:\WINDOWS\system32\apiwa.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

Step 5:

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
Save this file on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\11F#`I]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.


Step 7:
Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection deletes the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system

    If you are using Windows 98 please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

    If you are using Windows ME please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: SDHelper.zip and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button

  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Step 8:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a last log

#12 looky_lou

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Posted 10 July 2005 - 02:29 PM

Sorry, I was not trying to be disrespectful. Thanks for your reply.

I need clarification on step 1. I don't see any reference to getservice.bat in any of my logs. Therefore I don't know which service to stop and disable for startup.

Also, I don't find getservice.bat located anywhere on my C: drive


Thanks,
Matt :thumbsup:

Edited by looky_lou, 10 July 2005 - 02:32 PM.


#13 looky_lou

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Posted 10 July 2005 - 03:47 PM

Carried out you instructions, skipping step 1. since the file did not exist.

While restoring the shell.dll to System and System32, The file already existed so I overwrote them. Sam with the SDHelper.dll.

Everything seems to be working fine now. Here is my current HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:40:24 PM, on 7/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\apiwa.exe" /s (file missing)
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe



Thanks for all of your help on this. I really appreciate it very much. :thumbsup:

#14 Grinler

Grinler

    Lawrence Abrams


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Posted 10 July 2005 - 07:46 PM

Please download and install the program Registry Lite from here:

http://www.resplendence.com/reglite

Once it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.

Once it is opened, copy and paste the below line, into the address field of Registrar Lite.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

And press enter. You will now be presented with new information in the bottom right and left sections and on the right section.

Right click on 11F#`I) and delete it.

Reboot and post a last log.

#15 looky_lou

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Posted 11 July 2005 - 01:53 PM

There, how does that look?



Logfile of HijackThis v1.99.1
Scan saved at 11:50:58 AM, on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\McAfee\QuickClean\Plguni.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\setups\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe




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