Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

infected


  • This topic is locked This topic is locked
6 replies to this topic

#1 cfg2

cfg2

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:08 PM

Posted 12 July 2009 - 08:52 AM

the computer used by my youngest children is a disaster -- internet links are being redirected, processing time is slow, they want a new father, etc. I've been working on and off several weeks to improve it but have made no progress; here are some specifics:
* I tried going through comcast (my broadband ISP) but got less than helpful advice
* I uninstalled my mcAfee anti-virus software (which I now regret), thinking I could re-install it and fix the problem (NOT -- the malware now redirects me every time I try to reinstall)
* when I try to do virus scans through free online tools there is always a bogus redirect.
* I've pulled hijackthis and dds logs which I've attached and pasted in below:
------------
DDS logfile
==== Installed Programs ======================

7300
7300_Help
7300Trb
Acrobat.com
Adobe AIR
Adobe Common File Installer
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 2.0
Adobe Photoshop Elements 4.0
Adobe Premiere 6 LE
Adobe Premiere Elements 2.0
Adobe Reader 9.1
Adobe Shockwave Player
Agere Systems AC'97 Modem
AIM 6
AiO_Scan
AiO_Scan_CDA
AiOSoftware
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Avery Wizard 3.1
Backyard Hockey
Bonjour
BufferChm
CA Pest Patrol Realtime Protection
Click to DVD 1.4.05
Comcast High-Speed Internet Install Wizard
Comcast Toolbar 3.0
Compatibility Pack for the 2007 Office system
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
Creative Driver
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
DataStudio
Destinations
Direct Show Ogg Vorbis Filter (remove only)
Director
DivxFree
DocProc
DocumentViewer
DVD Creation
DVgate
Experience VAIO
Fax
Firmware upgrade utility 2.0C For Sony DW-U12A DVD-RW Drive
Free YouTube to Mp3 Converter version 3.1
GIANTS Ultimate DATA FILES
GIANTS v2.7 Morrowind ONLY esm file
Giga Pocket 5.0
Giga Pocket Demo Movie
Google Earth
Guitar Pro 5.1
Help and Support
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Driver Diagnostics
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP PSC & OfficeJet 6.1.A
HP Software Update
HPSystemDiagnostics
IEBrowse Tool
IExplorer Bar
InstantShare
iPod2PC 3.9.2
ISScript
iTunes
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 7
Logitech QuickCam
Logitech QuickCam Driver Package
Memory Stick Formatter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
MLB Mock Draft Software - 2007
MobileMe Control Panel
Morrowind
Mozilla Firefox (3.0.11)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Music Visualizer Library 1.4.00
National Instruments Software
Nero 7 Essentials
Network Smart Capture
NI-DIM 1.6.0f0
NI-ORB 1.6.0f0
NI-PAL 2.0.0f0
NI-RPC 3.3.1f0
NI-VISA Runtime 4.1
NI Certificates Deployment Support
NI EULA Depot
NI MDF Support
NI Uninstaller
NI VC2005MSMs x86
NVIDIA Windows 2000/XP Display Drivers
Oldblivion
OpenMG AAC Add-on Module 1.0.00
OpenMG Secure Module 4.6.01
PanoStandAlone
PhotoGallery
Picasa 3
PicoPlayer
PicoPlayer Demo
PicoPlayerSplashScreen
Power Tab Editor 1.7
PowerDVD
ProductContext
PTC ProDESKTOP 8.0
QFolder
QuickTime
Readme
RealProducer Basic 8.5
Riva FLV Encoder 2.0
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Shockwave
SiS Compatible VGA V2.09s
SkinsHP1
Skype™ 4.0
SonicStage 4.2
Sony Certificate PCH
Sony Download Taxi 1.5.0.0
Sony DV Shared Library
Sony® VAIO Media Platform Update Utility for Microsoft® Windows® XP
SpamBlockerUtility Browser, Weather and Wowpapers Tools
SpamBlockerUtility Email Toolbar
Support Actions WinXP
SupportComPatch
System Requirements Lab
TEFView 2.65
TES Construction Set
TextPad 5
TrayApp
Uninstall 1.0.0.1
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VAIO Action Setup
VAIO Edit Components LE
VAIO Entertainment Platform
VAIO Media 4.0
VAIO Media Integrated Server 4.1
VAIO Media Platform 2.0
VAIO Media Redistribution 4.0
VAIO Media Registration Tool 4.0
VAIO Registration
VAIO Serenus Wallpaper
VAIO Support
VAIO Survey Standalone
VAIO System Information
VAIO TV
WD Diagnostics
Weather Services
WebFldrs XP
WebReg
Windows Driver Package - PASCO Scientific (PASCO) USB 01/17/2004 1.9.0.0
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== End Of File ===========================
Hijack this:
DDS logfile
==== Installed Programs ======================

7300
7300_Help
7300Trb
Acrobat.com
Adobe AIR
Adobe Common File Installer
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 2.0
Adobe Photoshop Elements 4.0
Adobe Premiere 6 LE
Adobe Premiere Elements 2.0
Adobe Reader 9.1
Adobe Shockwave Player
Agere Systems AC'97 Modem
AIM 6
AiO_Scan
AiO_Scan_CDA
AiOSoftware
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Avery Wizard 3.1
Backyard Hockey
Bonjour
BufferChm
CA Pest Patrol Realtime Protection
Click to DVD 1.4.05
Comcast High-Speed Internet Install Wizard
Comcast Toolbar 3.0
Compatibility Pack for the 2007 Office system
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
Creative Driver
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
DataStudio
Destinations
Direct Show Ogg Vorbis Filter (remove only)
Director
DivxFree
DocProc
DocumentViewer
DVD Creation
DVgate
Experience VAIO
Fax
Firmware upgrade utility 2.0C For Sony DW-U12A DVD-RW Drive
Free YouTube to Mp3 Converter version 3.1
GIANTS Ultimate DATA FILES
GIANTS v2.7 Morrowind ONLY esm file
Giga Pocket 5.0
Giga Pocket Demo Movie
Google Earth
Guitar Pro 5.1
Help and Support
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Driver Diagnostics
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP PSC & OfficeJet 6.1.A
HP Software Update
HPSystemDiagnostics
IEBrowse Tool
IExplorer Bar
InstantShare
iPod2PC 3.9.2
ISScript
iTunes
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 7
Logitech QuickCam
Logitech QuickCam Driver Package
Memory Stick Formatter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
MLB Mock Draft Software - 2007
MobileMe Control Panel
Morrowind
Mozilla Firefox (3.0.11)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Music Visualizer Library 1.4.00
National Instruments Software
Nero 7 Essentials
Network Smart Capture
NI-DIM 1.6.0f0
NI-ORB 1.6.0f0
NI-PAL 2.0.0f0
NI-RPC 3.3.1f0
NI-VISA Runtime 4.1
NI Certificates Deployment Support
NI EULA Depot
NI MDF Support
NI Uninstaller
NI VC2005MSMs x86
NVIDIA Windows 2000/XP Display Drivers
Oldblivion
OpenMG AAC Add-on Module 1.0.00
OpenMG Secure Module 4.6.01
PanoStandAlone
PhotoGallery
Picasa 3
PicoPlayer
PicoPlayer Demo
PicoPlayerSplashScreen
Power Tab Editor 1.7
PowerDVD
ProductContext
PTC ProDESKTOP 8.0
QFolder
QuickTime
Readme
RealProducer Basic 8.5
Riva FLV Encoder 2.0
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Shockwave
SiS Compatible VGA V2.09s
SkinsHP1
Skype™ 4.0
SonicStage 4.2
Sony Certificate PCH
Sony Download Taxi 1.5.0.0
Sony DV Shared Library
Sony® VAIO Media Platform Update Utility for Microsoft® Windows® XP
SpamBlockerUtility Browser, Weather and Wowpapers Tools
SpamBlockerUtility Email Toolbar
Support Actions WinXP
SupportComPatch
System Requirements Lab
TEFView 2.65
TES Construction Set
TextPad 5
TrayApp
Uninstall 1.0.0.1
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VAIO Action Setup
VAIO Edit Components LE
VAIO Entertainment Platform
VAIO Media 4.0
VAIO Media Integrated Server 4.1
VAIO Media Platform 2.0
VAIO Media Redistribution 4.0
VAIO Media Registration Tool 4.0
VAIO Registration
VAIO Serenus Wallpaper
VAIO Support
VAIO Survey Standalone
VAIO System Information
VAIO TV
WD Diagnostics
Weather Services
WebFldrs XP
WebReg
Windows Driver Package - PASCO Scientific (PASCO) USB 01/17/2004 1.9.0.0
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== End Of File ===========================
Hijack This
-------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:27 AM, on 7/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\VAIO Media Integrated Server\GPDBWatcher.exe
C:\Program Files\Sony\giga pocket\GPVSvr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\htpatch.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\comcasttb\CIDGlobalLight.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Documents and Settings\Scott\Local Settings\Temporary Internet Files\Content.IE5\TTUFW8YG\HiJackThis[1].exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO:  - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O3 - Toolbar: (no name) - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\Bin\484~1.0\SBInst.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ASpyC] "C:\Program Files\ASpyC\ASpyC.exe"
O4 - HKCU\..\Run: [wblogon] C:\WINDOWS\system32\ubpr01.exe
O4 - HKCU\..\Run: [Antivirus] C:\Program Files\AAV\aav.exe
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMidi] MIDIDEF.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMidi] MIDIDEF.EXE (User 'Default user')
O4 - Global Startup: Microsoft Find Fast.lnk = D:\Office\FINDFAST.EXE
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZJ
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165840772281
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/ballistik...gwebinstall.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.madriverglen.com/webcam/AxisCamControl.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdash...tg.1.0.0.33.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3DCFE92E-C6CA-4F48-BCC9-A281D2F2291C}: NameServer = 85.255.112.72,85.255.112.151
O17 - HKLM\System\CCS\Services\Tcpip\..\{8CBCB58D-210B-43ED-AF4A-8D92FAC84CA3}: NameServer = 85.255.112.72,85.255.112.151
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.72,85.255.112.151
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: enorganic - {8dc71747-ace0-40c1-8947-54f107d0639b} - C:\WINDOWS\system32\kcekz.dll (file missing)
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pest Patrol Realtime Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media DB Sync Service (VAIOMediaDBSyncService) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\GPDBWatcher.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Video Server (Application) (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\giga pocket\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 15935 bytes

Attached Files



BC AdBot (Login to Remove)

 


#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:08 PM

Posted 21 July 2009 - 04:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#3 cfg2

cfg2
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:08 PM

Posted 21 July 2009 - 07:34 PM

I included the DDS file with my original posting, both as an attachment and also as text. Am still having problems with the computer; thanks for your interest in helping.
Chuck

#4 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:08 PM

Posted 21 July 2009 - 10:23 PM

Hi cfg2-

Unfortunately, with the backlog, the log may have changed significantly from what was posted over the past 9 days since your original scan was completed. Once malware gets on board, it can start to pull other bad files and programs onto your machine. If we only delete part of it, it often regenerates itself. In addition, I only see one part of the DDS log (the attach.txt part). There is a second piece (dds.txt) that looks sort of like the HijackThis scan but provides much more information. Please post updated DDS logs and I will be able to help you to clean your computer as soon as it is posted.

Here's a few other things to get started:
  • Please subscribe to this topic, if you haven't already.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  • Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean.
  • If at any point, you are not sure what I am asking for, please ask me and I can better communicate what I mean.
  • Please reply within 5 days of my last post or the thread will be closed. If you will be away or unable to reply, please let me know in advance so the thread is not closed. We have many folks waiting for help and it is not fair to keep an unresponsive thread open.
  • Please reply to this post with an updated DDS log so I have the most up to date information. Please ensure you post both DDS reports. There is an HJT like report from DDS that provides more information that HijackThis. I do not see that attached in your post.
I'd also like to let you know that I am in training here at BC. At each stage of the process, my work will be checked by an expert coach. That means there may be a slight delay between my responses as they check it. Typically about a day delay from when I would normally reply. Don't worry, we won't leave you.

Thanks!

EDIT: Clarified that there are two DDS logs that need to be posted.

Edited by etavares, 21 July 2009 - 10:33 PM.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#5 cfg2

cfg2
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:08 PM

Posted 22 July 2009 - 10:18 AM

I appreciate the attempt at providing help, but at this point I hav esomeone who's going to help me reformat the hard drive and start from scratch... can't afford to keep going the way things are. Thanks again--

#6 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:08 PM

Posted 22 July 2009 - 07:47 PM

Hi cfg2-

Ok, not a problem. Here's a link you may find valuable when you reformat.

When Should I Format, How Should I Reinstall

Good luck!


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#7 kahdah

kahdah

  • Security Colleague
  • 11,138 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:08 PM

Posted 27 July 2009 - 06:17 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users