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Disk Defragment and Frozen Computer Problems


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3 replies to this topic

#1 CherylL

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Posted 12 July 2009 - 08:04 AM

My computer is an HP Pavillion a6300t with Windows Vista and runs extremely slow.

I have tried to defragment but the computer freezes and never completes the defragment. I also have problems with the computer freezing and being unable to reboot using ctrl + alt + delete.

Is there anything I can do to fix these problems?

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#2 Orange Blossom

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Posted 12 July 2009 - 01:38 PM

Does this concern the same computer you have posted about here: http://www.bleepingcomputer.com/forums/t/240839/hijackthis-log-please-analyze/ ? ~ OB
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#3 CherylL

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Posted 12 July 2009 - 03:00 PM

Yes and here's the rest of the info.

My Computer System Information
Sunday, July 12, 2009 9:10:56 AM
-----------------------------------------------------------------------------
Model Information
-----------------------------------------------------------------------------
Model Name a6300t
Product Number Removed
Software Build Removed
Serial Number Removed
-----------------------------------------------------------------------------
System Information
-----------------------------------------------------------------------------
Manufacturer HP-Pavilion
Total Number of Logical CPUs 1
Total Physical Memory 2.00 GB
Total Number of Optical Drives 1
Total Number of Hard Drives 1
Total Number of Video Cards 1
Total Number of Memory Modules 2
Total Number of DIMM slots 2
-----------------------------------------------------------------------------
Motherboard
-----------------------------------------------------------------------------

System BoardChipset Intel Removed
Southbridge Intel 82801GB/GR (ICH7/ICH7R)

Base BoardManufacturer ASUSTeK Computer INC.
Product Lancaster8

BIOSVendor American Megatrends Inc.
Release Date 11/20/2007
BIOS Version String 5.18
ROM Size 512.00 kB
-----------------------------------------------------------------------------
Memory
-----------------------------------------------------------------------------

System MemoryTotal Physical Memory 2.00 GB
Free Physical Memory 272.57 MB

1024 MB DDR2-SDRAM (PC2-5300 / 667 MHz)Memory Size 1.00 GB
Memory Type DDR2-SDRAM (PC2-5300 / 667 MHz)
Memory Manufacture Date Week 3, Year 2008
Memory Part Number Removed
Memory Serial Number Removed
Memory Revision Code Removed

1024 MB DDR2-SDRAM (PC2-5300 / 667 MHz)Memory Size 1.00 GB
Memory Type DDR2-SDRAM (PC2-5300 / 667 MHz)
Memory Manufacture Date Week 3, Year 2008
Memory Part Number Removed
Memory Serial Number Removed
Memory Revision Code Removed
-----------------------------------------------------------------------------
Local Disk
-----------------------------------------------------------------------------

Hitachi Removed ATA DeviceModel Number Hitachi Removed
Serial Number Removed
Firmware Revision Removed
Total Capacity 298.09 GB
Buffer Size 7.20 MB
Temperature 37 C
Driver c:\windows\system32\drivers\disk.sys
Driver Version 6.0.6002.18005, 6-21-2006

HP - C:Drive Letter C
Volume Name HP
Volume Serial Number 7404-7215
File System NTFS
Volume Capacity 288.41 GB
Volume Free Space 169.64 GB
Volume Used Space 118.77 GB

FACTORY_IMAGE - D:Drive Letter D
Volume Name FACTORY_IMAGE
Volume Serial Number Removed
File System NTFS
Volume Capacity 9.68 GB
Volume Free Space 1.31 GB
Volume Used Space 8.37 GB
-----------------------------------------------------------------------------
CD-ROM Drive
-----------------------------------------------------------------------------

ATAPI DVD A DH16A3L ATA DeviceModel Number ATAPI DVD A DH16A3L
Firmware Revision 8H1F
Drive Letter E
Total Capacity 23.60 MB
Readable Media CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Writable Media CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Write Strategy TAO, SAO, RAW, RAW-MS
Driver c:\windows\system32\drivers\cdrom.sys
Driver Version 6.0.6002.18005, 6-21-2006
-----------------------------------------------------------------------------
Display
-----------------------------------------------------------------------------

HP w17e (HP w17e Wide LCD Monitor)Mode 1440 x 900 (32-bit) (60 Hz)
Manufacturer Hewlett Packard
Serial Number Removed
Manufacture Date Week 22, Year 2007
Signal Type Analog
-----------------------------------------------------------------------------
Video Card
-----------------------------------------------------------------------------

Intel® 82945G Express Chipset FamilyManufacturer Intel Corporation
Video Card Chip Type Intel® 82945G Express Chipset Family
Video Card Memory 256.00 MB
Video Card BIOS Intel Video BIOS
Driver c:\windows\system32\drivers\igdkmd32.sys
Driver Version 7.14.10.1461, 3-25-2008
-----------------------------------------------------------------------------
Modem
-----------------------------------------------------------------------------

PCI Soft Data Fax Modem with SmartCPModel PCI Soft Data Fax Modem with SmartCP
Driver c:\windows\system32\drivers\modem.sys
Driver Version 7.74.0.0, 5-6-2008
-----------------------------------------------------------------------------
Sound Card
-----------------------------------------------------------------------------

Realtek High Definition AudioManufacturer Realtek
Driver c:\windows\system32\drivers\rtkvhda.sys
Driver Version 6.0.1.5789, 2-11-2009
-----------------------------------------------------------------------------
Network Card
-----------------------------------------------------------------------------

Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)MAC Address 00:1e:8c:97:e2:a3
IP Address 71.205.54.48
Gateway IP Address 71.205.48.1
Current Speed 100.00 Mbps
Driver c:\windows\system32\drivers\rtlh86.sys
Driver Version 6.207.606.2008, 6-6-2008
-----------------------------------------------------------------------------
Printers
-----------------------------------------------------------------------------

Send To Microsoft OneNote DriverModel Send To Microsoft OneNote Driver
Path Send To OneNote 2007
Driver Path C:\Windows\system32\spool\DRIVERS\W32X86\3\msonpdrv.dll
Driver Version 0.3.6414.1000

Amyuni Document Converter 300Model Amyuni Document Converter 300
Path Quicken PDF Printer
Driver Path C:\Windows\system32\spool\DRIVERS\W32X86\3\acpdf300.dll
Driver Version 0.3.303

Microsoft XPS Document WriterModel Microsoft XPS Document Writer
Path Microsoft XPS Document Writer
Driver Path C:\Windows\system32\spool\DRIVERS\W32X86\3\mxdwdrv.dll
Driver Version 0.3.6002.18005

Microsoft Office Document Image Writer DriverModel Microsoft Office Document Image Writer Driver
Path Microsoft Office Document Image Writer
Driver Path C:\Windows\system32\spool\DRIVERS\W32X86\3\mdigraph.dll
Driver Version 0.3.6414.1000

Canon MP210 series PrinterModel Canon MP210 series Printer
Path Canon MP210 series Printer
Driver Path C:\Windows\system32\spool\DRIVERS\W32X86\3\CNMDR8S.DLL
Driver Version 0.3.000
Default Printer true
-----------------------------------------------------------------------------
Keyboard
-----------------------------------------------------------------------------

PS/2 KeyboardManufacturer Logitech
Driver c:\windows\system32\drivers\i8042prt.sys
Driver Version 4.60.42.0, 2-29-2008
-----------------------------------------------------------------------------
Pointing Device
-----------------------------------------------------------------------------

PS/2 Compatible MouseManufacturer Logitech
Driver Provider Logitech
Driver c:\windows\system32\drivers\i8042prt.sys
Driver Version 4.60.42.0, 2-29-2008
-----------------------------------------------------------------------------
USB Controller
-----------------------------------------------------------------------------

Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C8Manufacturer Intel
Driver c:\windows\system32\drivers\usbuhci.sys
Driver Version 6.0.6002.18005, 6-21-2006

Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C9Manufacturer Intel
Driver c:\windows\system32\drivers\usbuhci.sys
Driver Version 6.0.6002.18005, 6-21-2006

Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CAManufacturer Intel
Driver c:\windows\system32\drivers\usbuhci.sys
Driver Version 6.0.6002.18005, 6-21-2006

Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CBManufacturer Intel
Driver c:\windows\system32\drivers\usbuhci.sys
Driver Version 6.0.6002.18005, 6-21-2006

Intel® 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CCManufacturer Intel
Driver c:\windows\system32\drivers\usbehci.sys
Driver Version 6.0.6002.18005, 6-21-2006

Product Version: 5.00.4589.14

Edited by Orange Blossom, 12 July 2009 - 03:43 PM.
Removed sensitive information. ~ OB


#4 Orange Blossom

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Posted 12 July 2009 - 03:48 PM

Hello CherylL,

I edited your post above to remove sensitive information about your computer. I have also edited your post in the HiJack This forum to include the information you posted in the first post in this topic.

Now here is where you get a choice:

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and can make resolving your issues more difficult and time consuming.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :huh:
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