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Ordinal 421


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#1 Headspun

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Posted 12 July 2009 - 06:57 AM

Hi, after installing IE8 I rebooted my XP pc and was greeted by the following message "The ordinal 421 could not be located in the dynamic link library urlmon.dll"
After entering my password I'm greeted by a blank screen. The only thing that seems to work is ctrl+alt+del. I have tried System Restore by rebooting using Safe Mode with Command Prompt. Prior to installing IE* I had carried out a deep scan with Kaspersky, so I dont think that it is virus related, but then again my IT skills are pretty pathetic. Would aprreciate all offers of help. (nb: I do not have the original XP cd's)

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#2 hamluis

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Posted 12 July 2009 - 10:03 AM

Did you try last known good configuration?

http://support.microsoft.com/kb/307852

From what I see...a repair install or clean install is the oft-suggested resolution.

Louis

#3 Headspun

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Posted 12 July 2009 - 12:14 PM

Hi Louis,
Yes I tried that too thanks. I suspect that you are right re the oft-suggested solution. :thumbsup:




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