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#1 woodsb2

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Posted 11 July 2009 - 11:52 PM

i hope you can help me. Ive lost my google password so i tried downloading a programme to recover it. (which didnt work) I now keep getting a popup saying in the header 'Systemerror Ownz Jo0' and below it, 'it appears you have been infected by a virus-clickOK exersize' if i try to close the popup, it opens internet explorer and takes me to a site called Hackers Paradise. Mcaffee scan shows no infection. Can you please help?

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#2 Axephilic

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Posted 12 July 2009 - 01:38 AM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the HJT Team will walk you through, step by step, on how to clean your computer. This may or may not be myself so please be patient when waiting for a response. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.
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