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mouse not working - Unable to load any drivers


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#1 Overrun

Overrun

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Posted 11 July 2009 - 09:37 PM

On one of my notebooks, I cannot load any drivers and the mouse (usb and mousepad) is not working. I also suspect the system is infected with a virus or malware due to continued attempts to update the hosts file and other requested system changes.

Compaq Presario r3000
Windows XP Home with SP3

I have tried a virus scan (Avast) and also Malwarebytes, however I cannot update the library since the mouse is not working(Page not available without a mouse). I have also tried removing the drivers, and the system does identify the hardware on boot, but will not load any drivers. I have also noticed that I cannot run regedit.

The system does also have winpatrol and I can send a hijack report if requested.

Life without a moue is hard, please help.

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#2 garmanma

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Posted 12 July 2009 - 07:26 PM

Welcome to BC
Any chance of getting an inexpensive corded mouse?

I'm not familiar with Winpatrol but let's see a log
Same for mbam, even though it's outdated
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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