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home search assistent


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#1 huckster

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Posted 08 July 2005 - 05:42 PM

My computer has a trojan in it that my Mc Afee program has detected and cleaned but keeps coming back. I found a program that I'm told may have something to do with it. It's called Home Search Assistent. It won't remove when I try in add/remove programs. Can someone tell me how to uninstall or remove the Home Search Assistent? My system is a real mess right now. I need help.
Thanks, Owen Huckabay

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#2 Enthusiast

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Posted 08 July 2005 - 05:48 PM

If you have XP, shut off System Restore which you access in the control panel.

Then reboot and start in safe mode and allow McAffee to try to remove it again.

After that, whether successful or not, do at least two of the online web scans:

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest

And then these:
online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan


Is your problem fixed? If it is, turn System Restore back on.

What antimalware and anti-virus programs do you have installed?

Edited by Enthusiast, 08 July 2005 - 05:50 PM.


#3 huckster

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Posted 09 July 2005 - 10:25 AM

Thanks for the reply. I tried your reccommendation but it didn't work. I turned the system restore back on. I have Spybot, Ad-aware, and Mc Afee virus scan programs. I really don't know much about computers but mine is really whacked out now. It seems that I can't use internet explorer to access the internet. If I use AOL I can. Thanks, Huckster

#4 acklan

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Posted 09 July 2005 - 10:37 AM

Does spybot or adaware detect the same file?
"2007 & 2008 Windows Shell/User Award"

#5 huckster

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Posted 09 July 2005 - 10:59 AM

They both find a group of spyware, and adware stuff and clean it, but more keep coming. There is a trojan called Start Page DU.dll i think. It won't let me use my ie browser. Spybot is continually finding stuff with the tea timer feature. Stuff that is constantly trying to change/ add programs. The little light on my computer blinks constantly now showing activity in the background. It seems to be a growing problem. Thanks, Huckster

#6 thedon57

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Posted 09 July 2005 - 11:31 AM

hi if you cant clear it ,you might have to do a complete reinstall
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

#7 acklan

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Posted 09 July 2005 - 11:50 AM

z.

Edited by acklan, 09 July 2005 - 05:16 PM.

"2007 & 2008 Windows Shell/User Award"

#8 Enthusiast

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Posted 09 July 2005 - 11:59 AM

Shut system restore off and leave it off until your infestation is fixed - or all you will do is reinfect your computer continually and prevent anti-malware from working effectively.

It may be time for you to download Hijack This and post your log as per the instructions you will find here:

How to submit a Hijack This log
http://www.bleepingcomputer.com/tutorials/how-to-post-a-hijackthis-log/

http://www.bleepingcomputer.com/forums/How...s_Log-t956.html


Do not change anything in the registry by yourself or attempt to use Hijack This to repair your infection by yourself unless you are expert in registry. Post the log and let our trained experts help you.

#9 groovicus

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Posted 09 July 2005 - 12:10 PM

Actually, we never recommend that you shut off your system restore until after the infection is fixed. If something screws up, then you have nothing to go back to. So Enthusiast, while I appreciate your ..umm..enthusiasm... that is not the proper procedure. System restore will not prevent fixes from working, and malware can not 'restore' itself automatically from the restore... it does not work that way. It is analogous to a .txt file rewriting parts of itself that have been edited..it can't do it. :thumbsup:

The rest of your suggestions were perfect though. :flowers:

I'd also like to reiterate Enthusiast's warning to only take advice (regarding this matter) from staff only. The flip side of that is to ask members that have no idea with what they are dealing to pretty please not give suggestions, other than to send them to the malware removal team.

#10 huckster

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Posted 10 July 2005 - 01:43 PM

I have posted a hijackthis log. I think. I hope it's not too late for my machine.
Thanks, huckster

#11 groovicus

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Posted 10 July 2005 - 01:59 PM

Ok. You will have to be patient until someone has time to get to it. Somebody will get to it eventually though. :thumbsup:




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