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Losing Broadband connection, trojans found previously


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6 replies to this topic

#1 lisakurt

lisakurt

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  • 3 posts
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  • Local time:04:00 PM

Posted 11 July 2009 - 06:48 PM

Hello, my computer has been acting strangely lately - first I had 2 trojans that I removed using Avast, but now I keep losing my broadband Internet connection, don't know if these are related.

Today my computer crashed blue screen straight to a reboot and another blue screen turned into a reboot, then I got the Task Manager open and did a shutdown.

So I'm not sure if I'm still infected. Help?

Many Thanks!

Lisa

Here is my Log

DDS (Ver_09-06-26.01) - NTFSx86
Run by lisa at 17:55:50.63 on Sat 07/11/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.880 [GMT -5:00]

AV: avast! antivirus 4.8.1229 [VPS 081116-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1229 [VPS 081116-1] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\CISVC.EXE
C:\Windows\ehome\ehRecvr.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Windows\System32\svchost.exe -k ipripsvc
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Windows\System32\svchost.exe -k LPDService
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\mqsvc.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\system32\svchost.exe -k rsmsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\locator.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\tcpsvcs.exe
C:\Windows\System32\snmp.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\tlntsvr.exe
C:\Windows\system32\UI0Detect.exe
C:\Windows\System32\vds.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\system32\svchost.exe -k wcssvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Windows\system32\inetsrv\wmsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Users\lisa\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\IObit\Advanced SystemCare 3\Awc.exe
C:\Program Files\IObit\IObit Security 360\IObit Security 360.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\lisa\Desktop\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by Dell
mStart Page = hxxp://www.msn.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} -
mURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} -
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\siteadvisor\mcieplg.dll
BHO: TrustPlus Reputation Viewer: {d892fd15-11c7-4a74-8722-441c5f6df287} - c:\program files\trustplus\TrustPlus.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: TVM060208 Class: {e5129a38-43d0-4f3b-992b-ae5d99a1881a} - c:\program files\ebaymisspellsearchtoolbar\ebay misspell search toolbar 4.0.0\timevsmoney.dll
BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll
TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\siteadvisor\mcieplg.dll
TB: eBay Misspell Search Toolbar: {a8ae6616-6274-49c7-a99c-1dc3fbe83328} - c:\program files\ebaymisspellsearchtoolbar\ebay misspell search toolbar 4.0.0\timevsmoney.dll
TB: {3401E181-ACBD-497B-AEE5-226C9E229D30} - No File
TB: {C17590D2-ECB4-4B15-8820-F58798DCC118} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [SmartRAM] "c:\program files\iobit\advanced systemcare 3\Sup_SmartRAM.exe" /m
uRun: [Google Update] "c:\users\lisa\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [wben] "c:\program files\starfield\desktop notifier\wben.exe"
mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DACSMiniApp] c:\program files\fisher-price\dacs\miniapp\DACSMiniApp.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Logitech Hardware Abstraction Layer] "c:\program files\common files\logitech\khalshared\KHALMNPR.EXE"
mRun: [Windows Mobile-based device management] %WINDIR%\WindowsMobile\wmdcBase.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe
StartupFolder: c:\users\lisa\appdata\roaming\micros~1\windows\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
Trusted Zone: fool.com\msncaps
Trusted Zone: live.com\login
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\siteadvisor\McIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\lisa\appdata\roaming\mozilla\firefox\profiles\9mw1be5m.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&tbid=60076&qkw=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\paypal\paypal plug-in\components\PayPalPlugin.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\photosynth\npPhotosynthMozilla.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\lisa\appdata\local\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: browser.chrome.favicons - fales
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 750000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 750000
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.firstrequest - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 0
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-21 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-11-17 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-11-17 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2008-11-17 51792]
R2 iprip;RIP Listener;c:\windows\system32\svchost.exe -k ipripsvc [2008-3-30 21504]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\IS360srv.exe [2009-6-27 224528]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1029456]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-31 210216]
R2 WMSvc;Web Management Service;c:\windows\system32\inetsrv\WMSvc.exe [2008-3-30 11264]
S2 gupdate1c9bba8d6f289e5;Google Update Service (gupdate1c9bba8d6f289e5);c:\program files\google\update\GoogleUpdate.exe [2009-4-12 133104]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2008-7-26 42280]
S3 JL2005C;Dual Mode Camera;c:\windows\system32\drivers\jl2005c.sys [2009-1-4 62570]
S3 SaiH0460;SaiH0460;c:\windows\system32\drivers\SaiH0460.sys [2007-5-1 132232]

=============== Created Last 30 ================

2009-07-11 17:21 <DIR> --d----- c:\program files\Trend Micro
2009-07-09 20:58 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-09 20:58 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-09 20:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-28 10:00 <DIR> --d----- c:\windows\system32\NtmsData
2009-06-27 12:37 <DIR> --d----- c:\programdata\IObit
2009-06-27 12:37 <DIR> --d----- c:\progra~2\IObit
2009-06-24 11:20 <DIR> --d----- c:\windows\system32\msmq
2009-06-24 11:19 862 a------- c:\windows\system32\termcap
2009-06-24 10:28 <DIR> --d----- c:\users\lisa\appdata\roaming\Uniblue

==================== Find3M ====================

2009-07-03 13:18 143,360 a------- c:\windows\inf\infstrng.dat
2009-07-03 13:18 86,016 a------- c:\windows\inf\infstor.dat
2009-07-03 13:18 51,200 a------- c:\windows\inf\infpub.dat
2009-05-28 11:50 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-27 14:50 3,231,744 -------- c:\windows\system32\bcmihvsrv.dll
2009-05-27 14:50 87,328 a------- c:\windows\system32\bcmwlcoi.dll
2009-05-26 15:31 665,600 a------- c:\windows\inf\drvindex.dat
2009-05-09 00:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 00:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-04-23 07:15 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 07:14 623,616 a------- c:\windows\system32\localspl.dll
2009-04-21 06:39 2,034,688 a------- c:\windows\system32\win32k.sys
2009-02-04 13:43 60,744 a------- c:\users\lisa\g2mdlhlpx.exe
2009-01-27 14:06 8,318,896 a------- c:\users\lisa\appdata\roaming\DataSafeDotNet.exe
2009-01-26 14:35 61,224 a------- c:\users\lisa\GoToAssistDownloadHelper.exe
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2002-07-31 19:55 104 ---sh--- c:\windows\WSYS049.SYS

============= FINISH: 17:56:20.24 ===============

Attached Files


Edited by lisakurt, 11 July 2009 - 06:49 PM.


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#2 Tokek

Tokek

    Bleepin' Gecko


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  • Local time:02:00 PM

Posted 21 July 2009 - 01:07 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
If I have not replied back to your post in 3 days, please send me a PM.

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#3 lisakurt

lisakurt
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Posted 21 July 2009 - 10:59 AM

Thank you for the reply....my broadband connection is still breaking off with each reboot and randomly throughout the day. Here is the latest DDS lot:

DDS (Ver_09-06-26.01) - NTFSx86
Run by lisa at 10:57:06.68 on Tue 07/21/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.921 [GMT -5:00]

AV: avast! antivirus 4.8.1229 [VPS 081116-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1229 [VPS 081116-1] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\CISVC.EXE
C:\Windows\system32\dllhost.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Windows\System32\svchost.exe -k ipripsvc
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Windows\System32\svchost.exe -k LPDService
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\mqsvc.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\system32\svchost.exe -k rsmsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\locator.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\tcpsvcs.exe
C:\Windows\System32\snmp.exe
C:\Windows\System32\snmptrap.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\System32\tlntsvr.exe
C:\Windows\system32\UI0Detect.exe
C:\Windows\System32\vds.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\system32\svchost.exe -k wcssvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\inetsrv\wmsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Starfield\Desktop Notifier\wben.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\lisa\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Webshots\Webshots.scr
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\lisa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\lisa\Documents\Downloads\dds (1).scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by Dell
mStart Page = hxxp://www.msn.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} -
mURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} -
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\siteadvisor\mcieplg.dll
BHO: TrustPlus Reputation Viewer: {d892fd15-11c7-4a74-8722-441c5f6df287} - c:\program files\trustplus\TrustPlus.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: TVM060208 Class: {e5129a38-43d0-4f3b-992b-ae5d99a1881a} - c:\program files\ebaymisspellsearchtoolbar\ebay misspell search toolbar 4.0.0\timevsmoney.dll
BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll
TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\siteadvisor\mcieplg.dll
TB: eBay Misspell Search Toolbar: {a8ae6616-6274-49c7-a99c-1dc3fbe83328} - c:\program files\ebaymisspellsearchtoolbar\ebay misspell search toolbar 4.0.0\timevsmoney.dll
TB: Foxit Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {3401E181-ACBD-497B-AEE5-226C9E229D30} - No File
TB: {C17590D2-ECB4-4B15-8820-F58798DCC118} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [SmartRAM] "c:\program files\iobit\advanced systemcare 3\Sup_SmartRAM.exe" /m
uRun: [Google Update] "c:\users\lisa\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [wben] "c:\program files\starfield\desktop notifier\wben.exe"
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DACSMiniApp] c:\program files\fisher-price\dacs\miniapp\DACSMiniApp.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Logitech Hardware Abstraction Layer] "c:\program files\common files\logitech\khalshared\KHALMNPR.EXE"
mRun: [Windows Mobile-based device management] %WINDIR%\WindowsMobile\wmdcBase.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe
mRun: [Logitech BT Wizard] LBTWiz.exe -silent
mRun: [Windows Mobile Device Center] c:\windows\windowsmobile\wmdc.exe
StartupFolder: c:\users\lisa\appdata\roaming\micros~1\windows\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
Trusted Zone: facebook.com\login
Trusted Zone: fool.com\msncaps
Trusted Zone: google.com\www
Trusted Zone: live.com\login
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\siteadvisor\McIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\lisa\appdata\roaming\mozilla\firefox\profiles\9mw1be5m.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&tbid=60076&qkw=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\paypal\paypal plug-in\components\PayPalPlugin.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\opera\program\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\photosynth\npPhotosynthMozilla.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\lisa\appdata\local\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-21 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-11-17 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-11-17 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2008-11-17 51792]
R2 iprip;RIP Listener;c:\windows\system32\svchost.exe -k ipripsvc [2008-3-30 21504]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\IS360srv.exe [2009-6-27 224528]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1029456]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-31 210216]
S2 gupdate1c9bba8d6f289e5;Google Update Service (gupdate1c9bba8d6f289e5);c:\program files\google\update\GoogleUpdate.exe [2009-4-12 133104]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2008-7-26 42280]
S3 JL2005C;Dual Mode Camera;c:\windows\system32\drivers\jl2005c.sys [2009-1-4 62570]
S3 SaiH0460;SaiH0460;c:\windows\system32\drivers\SaiH0460.sys [2007-5-1 132232]

=============== Created Last 30 ================

2009-07-15 09:22 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 09:22 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 09:22 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 09:22 23,552 a------- c:\windows\system32\lpk.dll
2009-07-15 09:22 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-14 14:20 <DIR> --d----- c:\program files\AskBarDis
2009-07-12 12:53 <DIR> --d----- c:\programdata\PC-Doctor
2009-07-12 12:53 <DIR> --d----- c:\progra~2\PC-Doctor
2009-07-12 12:53 <DIR> --d----- c:\programdata\PCDr
2009-07-12 12:53 <DIR> --d----- c:\progra~2\PCDr
2009-07-12 11:25 613,334 a------- c:\windows\system32\oem29.inf
2009-07-12 11:24 2,895,872 a------- c:\windows\system32\bcmihvui.dll
2009-07-12 11:24 1,044,984 a------- c:\windows\system32\drivers\BCMWL6.SYS
2009-07-12 09:44 <DIR> --d----- c:\programdata\DriverScanner
2009-07-12 09:44 <DIR> --d----- c:\program files\Uniblue
2009-07-12 09:44 <DIR> --d----- c:\progra~2\DriverScanner
2009-07-12 09:43 <DIR> -cd-h--- c:\programdata\{66E2F539-12B6-4870-A500-7689CDE75C5E}
2009-07-12 09:43 <DIR> -cd-h--- c:\progra~2\{66E2F539-12B6-4870-A500-7689CDE75C5E}
2009-07-11 17:21 <DIR> --d----- c:\program files\Trend Micro
2009-07-09 20:58 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-09 20:58 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-09 20:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-28 10:00 <DIR> --d----- c:\windows\system32\NtmsData
2009-06-27 12:37 <DIR> --d----- c:\programdata\IObit
2009-06-27 12:37 <DIR> --d----- c:\progra~2\IObit
2009-06-24 11:20 <DIR> --d----- c:\windows\system32\msmq
2009-06-24 11:19 862 a------- c:\windows\system32\termcap
2009-06-24 10:28 <DIR> --d----- c:\users\lisa\appdata\roaming\Uniblue

==================== Find3M ====================

2009-07-12 11:25 143,360 a------- c:\windows\inf\infstrng.dat
2009-07-12 11:25 51,200 a------- c:\windows\inf\infpub.dat
2009-07-12 11:24 86,016 a------- c:\windows\inf\infstor.dat
2009-05-28 11:50 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-27 14:50 3,231,744 a------- c:\windows\system32\bcmihvsrv.dll
2009-05-27 14:50 87,328 a------- c:\windows\system32\bcmwlcoi.dll
2009-05-26 15:31 665,600 a------- c:\windows\inf\drvindex.dat
2009-05-09 00:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 00:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-04-23 07:15 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 07:14 623,616 a------- c:\windows\system32\localspl.dll
2009-02-04 13:43 60,744 a------- c:\users\lisa\g2mdlhlpx.exe
2009-01-27 14:06 8,318,896 a------- c:\users\lisa\appdata\roaming\DataSafeDotNet.exe
2009-01-26 14:35 61,224 a------- c:\users\lisa\GoToAssistDownloadHelper.exe
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2002-07-31 19:55 104 ---sh--- c:\windows\WSYS049.SYS

============= FINISH: 10:58:05.37 ===============

Cheers!
Lisa

#4 Tokek

Tokek

    Bleepin' Gecko


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Posted 21 July 2009 - 12:11 PM

Hello lisakurt,

Welcome to Bleeping Computer.

My name is Tokek and I will be helping you with your Malware problem.

There may be a delay in my response to your posts as I am still currently in training. I will be helping you with supervision of the teachers and they will approve every posts before I present them to you.

Please make no further changes or run any other tools unless instructed to. This may hinder the cleaning of your machine.

Please give me some time to look over your log, I will post the reply as soon as they are approved.
If I have not replied back to your post in 3 days, please send me a PM.

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#5 lisakurt

lisakurt
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Posted 21 July 2009 - 12:19 PM

Thanks Tokek! :thumbup2:

Edited by lisakurt, 21 July 2009 - 12:20 PM.


#6 Tokek

Tokek

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  • Local time:02:00 PM

Posted 22 July 2009 - 03:41 PM

Hello lisakurt,

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode


Please reply with the GMER log and a new DDS log.
If I have not replied back to your post in 3 days, please send me a PM.

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#7 kahdah

kahdah

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Posted 11 August 2009 - 06:36 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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