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installed new hard drive, but ethernet device not working


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#1 kentuckyguy

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Posted 11 July 2009 - 01:08 PM

I installed a new internal sata hard drive into a 2005 Gateway 5014. I used the gateway recovery cd, Windows XP media. Everything seems to be working okay with the exception to the ethernet card. I called my broadband provider and they said the new hard drive is not recognizing the ethernet card and it is a gateway issue.

Gateway says my warranty is no longer in service.

How do I get the driver to install so it will operate properly?

Thanks in advance for any help.

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#2 hamluis

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Posted 11 July 2009 - 01:43 PM

Go to Device Manager.

Uninstall the NIC, if it is installed.

Besed on info you provided, this should be your NIC drivers.

Reboot the sytem and install those.

Note: When visiting the Gateway site, there are 3 models of system based on the data you provided. You may be better off entering your serial number to acquire drivers at the Gateway site.

Louis




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