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how do i remove mal_vundoG? PLEASE HELP!!! [Moved]


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6 replies to this topic

#1 bojadada

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Posted 11 July 2009 - 12:14 PM

how do i remove it? ive tried the removal method thing for vundo viruses, but i cant even install malwarebytes for some reason, vundofix doesnt detect anything, and virtumundo doesnt detect anything either. i first used trend micro to scan for infections, and i found some files infected with mal_vundoG, and trend micro quarantined them. i think that MIGHT be why vundofix isnt detecting them. how do i remove the infections? help is GREATLY appreciated. also, i cant install hijackthis either for some reason.

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#2 Orange Blossom

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Posted 11 July 2009 - 01:13 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 bojadada

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Posted 11 July 2009 - 11:29 PM

ok i posted yesterday about a vundo virus, and it seems to be gone, i dont get redirected or anything, and malwarebytes now works. BUT malwarebytes found something called rootkit.trace. how do i remove this. ALSO SORRY I DIDNT INCLUDE THIS IN THE TITLE, but malwarebytes also found something called trojan.agent. how do i remove these? help is really REALLY REALLY appreciated. thanks

Edited by bojadada, 12 July 2009 - 12:14 AM.


#4 D_N_M

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Posted 11 July 2009 - 11:53 PM

Hello bojadada
Please be patient and a Moderator or an Malware expert will help you.

#5 bojadada

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Posted 12 July 2009 - 12:46 PM

ok, i know ive already posted a few threads about viruses, but i keep ending up finding new ones. malwarebytes detected a few files infected with Trojan.TDSS. how do i fix this?

#6 Orange Blossom

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Posted 12 July 2009 - 07:17 PM

To avoid confusion, I have merged your 3 topics into one. Please keep all posts regarding this to this topic by using the Add Reply button found near the bottom of the page unless instructed otherwise. Starting new topics confuses things for everyone involved.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#7 rigel

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Posted 16 July 2009 - 08:10 PM

Please rename the Malwarebytes installation file to winlogin.exe and try installing the program. The run the program according to these instructions...

On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

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