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Ad sites and "icanseek.com" search sites opening randomly


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21 replies to this topic

#1 crooked star

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Posted 10 July 2009 - 09:14 PM

I have Windows XP and use Firefox 3.0.11 as my preferred browser, though the problem occurs while using IE8 as well.

While browsing, a series of new windows will open automatically. They are new, full sized windows (as opposed to small pop ups) and are usually for dating sites, various ad sites (horoscopes, who has a crush on you type stuff) and the search site www.icanseek.com (complete with random"pre-programmed" search results). I know I'm infected, it's the "What do I do" part that I'm after!

I believe it is some form of malware, but I'm not sure what I'm dealing with (not a computer expert, that's why I'm here!)

I have tried the following Anti Spyware/Malware programs in an attempt to remedy the problem:

MalwareBytes' Anti Malware
AdAware
SUPERAntiSpyware
Spybot Search and Destroy
Spyware Doctor
AVGFree 8.5
Windows Bit Defender

All were the free versions. I shut down and restarted the computer after EACH scan. (This has taken me a few days.)

Most of the programs found and healed/deleted/dealt with several "infections" but none actually fixed the problem.

On another forum I read that this may not be a simple malware issue, and that it is possibly attached to a larger application or program installed on my computer. Possible sources listed were www.DesktopSmiley.com and something called System Search Dispatch. I found a program called System Search Dispatch in my add/remove programs list. It was added July 1 2009, and this is about the time I started noticing the problem. I did not download this program so I deleted it, using add/remove programs. (Again, I rebooted). This did not help.

SUPERAntiSpyware found and deleted files with SystemSearchDispatch and DesktopSmiley in the filenames so I was sure that would do the trick. It didn't.

That's all I have tried so far. My next thought was a system restore, but I really don't know what I'm doing so I don't want to just try it without advice.

Thank you in advance, and sorry if my post is too "wordy". This is the first time I've posted on any forum about any topic and I have no idea what the protocol is.

Looking forward to a remedy!
CS

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#2 DaChew

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Posted 11 July 2009 - 05:55 AM

We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy
Please download Malwarebytes Anti-Malware (v1.38) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 crooked star

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Posted 11 July 2009 - 02:09 PM

Hi DaChew! Thanks for replying. No malicious items were detected, but here is the log:


Scan type: Quick Scan
Objects scanned: 112704
Time elapsed: 10 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I am making sure to follow your instructions to the letter.
Next step?

Thanks again!
CS

p.s. I performed a scan with MBAM a couple of days ago and it found and removed several items. Would you like to see this log as well?

#4 DaChew

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Posted 11 July 2009 - 02:14 PM

Yes that older log would give me some clues

Be sure and include the top part this time tho, that's essential with every log
Chewy

No. Try not. Do... or do not. There is no try.

#5 crooked star

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Posted 11 July 2009 - 02:21 PM

Oops, sorry. (How's that for following your instructions to the letter!!) :S

It didn't actually find as much as I thought -- it was another program that found a ton of stuff. But here's the log:



Malwarebytes' Anti-Malware 1.38
Database version: 2400
Windows 5.1.2600 Service Pack 3

7/9/2009 3:08:56 PM
mbam-log-2009-07-09 (15-08-44).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 256890
Time elapsed: 1 hour(s), 38 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Also, here's the "top part" of the scan I just did, so you can see. (I'm anal, can you tell?!?)

Malwarebytes' Anti-Malware 1.38
Database version: 2410
Windows 5.1.2600 Service Pack 3

7/11/2009 12:03:40 PM
mbam-log-2009-07-11 (12-03-40).txt

Edited by crooked star, 11 July 2009 - 02:22 PM.


#6 DaChew

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Posted 11 July 2009 - 02:28 PM

[*]To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
[*]Click Close to exit the program.[/list]
post the last SAS log please
Chewy

No. Try not. Do... or do not. There is no try.

#7 crooked star

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Posted 11 July 2009 - 02:35 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/09/2009 at 05:50 PM

Application Version : 4.26.1006

Core Rules Database Version : 3983
Trace Rules Database Version: 1923

Scan type : Complete Scan
Total Scan Time : 01:18:41

Memory items scanned : 615
Memory threats detected : 0
Registry items scanned : 5928
Registry threats detected : 32
File items scanned : 38202
File threats detected : 196

Adware.SystemSearchDispatch
HKLM\Software\Classes\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\InprocServer32
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\InprocServer32#ThreadingModel
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\ProgID
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\Programmable
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\TypeLib
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\VersionIndependentProgID
HKCR\ExplorerBar.FunRedirector.1
HKCR\ExplorerBar.FunRedirector.1\CLSID
HKCR\ExplorerBar.FunRedirector
HKCR\ExplorerBar.FunRedirector\CLSID
HKCR\ExplorerBar.FunRedirector\CurVer
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\0
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\0\win32
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\FLAGS
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\HELPDIR
C:\PROGRAM FILES\SYSTEM SEARCH DISPATCHER\1.2.0.750\SSD.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKU\S-1-5-21-1141402260-2922093125-4174587354-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
C:\SYSTEM VOLUME INFORMATION\_RESTORE{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP504\A0046676.DLL
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\ProxyStubClsid
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\ProxyStubClsid32
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\TypeLib
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\TypeLib#Version

Adware.DesktopSmileyToolbar
HKU\S-1-5-21-1141402260-2922093125-4174587354-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5617ECA9-488D-4BA2-8562-9710B9AB78D2}

Adware.Tracking Cookie
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@tripod[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@realmedia[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@ads.pointroll[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@kontera[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@adopt.euroclick[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@insightexpressai[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@ads.networldmedia[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@adcentriconline[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@richmedia.yahoo[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@specificclick[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@azjmp[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@tacoda[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@tribalfusion[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@ad.yieldmanager[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@naturessunshineproducts.112.2o7[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@at.atwola[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@vitamine.networldmedia[3].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@msnportal.112.2o7[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@adults-tgp[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.xxx-575-xxx[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.teenalbums[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.prettyteens[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@teenalbums[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@count1.altastat[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@extra-teens[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@23sex[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.sexyrussianbabes[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@sexadditions[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@russianteens.for-pleasure[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.thehomeporn[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@sexoflover[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.xxx-teens-xxx[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@elitemovieszone[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@teensss[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@ads.ak.facebook[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@shesexy[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.adults-tgp[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@sex-blust[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@1sexin18[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.teen-porn-video[1].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.diggerporn[2].txt
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@www.sexyrussiangirls[2].txt
.list.ru [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
.naked8teens.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
.teens-photos.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
.wowhairy.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
.xxxcreatures.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
count.rbc.ru [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
image.masterstats.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
www.alphaporno.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
www.clubteenpix.net [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
www.xxxha.com [ C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Application Data\Mozilla\Firefox\Profiles\yuwpu0vt.default\cookies.txt ]
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Cookies\hp_administrator@socialmedia[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Cookies\hp_administrator@richmedia.yahoo[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401\Cookies\hp_administrator@adcentriconline[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@ads.apn.co[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@adcentriconline[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@ads.networldmedia[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@www.linktrack66[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@adinterax[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@bargainfinda.com[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@www.ezytrack[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@clicks.smartbizsearch[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@collective-media[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@vitamine.networldmedia[1].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@www.incentaclick[2].txt
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Cookies\hp_administrator@incentaclick[2].txt

Adware.MediaAccessStartup
C:\Program Files\Media Access Startup\1.3.0.790\Data\config.md
C:\Program Files\Media Access Startup\1.3.0.790\Data
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome\content\HPAddOn.js
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome\content\HPAddOn.xul
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome\content
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome\HPAddOn.jar
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome
C:\Program Files\Media Access Startup\1.3.0.790\FF\chrome.manifest
C:\Program Files\Media Access Startup\1.3.0.790\FF\components\HPFFAddOn.dll
C:\Program Files\Media Access Startup\1.3.0.790\FF\components\HPFFAddOn.xpt
C:\Program Files\Media Access Startup\1.3.0.790\FF\components\HPFFHelperComponent.js
C:\Program Files\Media Access Startup\1.3.0.790\FF\components
C:\Program Files\Media Access Startup\1.3.0.790\FF\install.rdf
C:\Program Files\Media Access Startup\1.3.0.790\FF
C:\Program Files\Media Access Startup\1.3.0.790\HPCommon.dll
C:\Program Files\Media Access Startup\1.3.0.790\HPIEAddOn.dll
C:\Program Files\Media Access Startup\1.3.0.790\hppx.exe
C:\Program Files\Media Access Startup\1.3.0.790\MAHelper.exe
C:\Program Files\Media Access Startup\1.3.0.790\unins000.dat
C:\Program Files\Media Access Startup\1.3.0.790\unins000.exe
C:\Program Files\Media Access Startup\1.3.0.790
C:\Program Files\Media Access Startup
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\config.md
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-023500.375.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-023516.578.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-030454.468.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-030521.921.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-030753.953.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-031627.406.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090701-031845.984.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-134505.437.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-161913.863.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-180542.924.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-184554.740.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-200448.520.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-222054.723.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090707-223709.395.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-121557.129.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-130406.910.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-141856.785.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-163659.564.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-165955.031.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-170327.312.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-170608.546.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-171816.453.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-180559.781.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-182232.718.log
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C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-202405.734.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-204341.953.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-213348.734.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090708-232631.703.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-004422.703.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-012816.546.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-102712.796.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-114718.828.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-115936.468.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-122006.109.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-154905.781.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790\HJHP_20090709-162715.390.log
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup\1.3.0.790
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\Media Access Startup
HKU\S-1-5-21-1141402260-2922093125-4174587354-1008\Software\Media Access Startup

Adware.JuicyAccess
HKU\S-1-5-21-1141402260-2922093125-4174587354-1008\Software\DoubleD
HKLM\Software\DoubleD
HKLM\Software\DoubleD\DoubleD
C:\Program Files\DoubleD\JuicyAccess Toolbar
C:\Documents and Settings\HP_Administrator.YOUR-B27FB1C401.000\Local Settings\Application Data\DoubleD\JuicyAccess Toolbar


I have a feeling it has something to do with whatever "JuicyAccess" is...it sounds suspicious to me!

#8 crooked star

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Posted 11 July 2009 - 02:36 PM

oh dear...the cookies! i need to speak with my boyfriend!!

#9 DaChew

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Posted 11 July 2009 - 02:44 PM

I can hear him now

:flowers:

:thumbsup:

These Russian sex sites can be a mess, and unless the infection is well known MBAM won't target it

We need to use Russian software

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#10 crooked star

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Posted 11 July 2009 - 02:45 PM

Thanks again DaChew! I'll be back later on and will begin the next step!
CS

#11 DaChew

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Posted 11 July 2009 - 02:52 PM

Check addons in IE and add/remove programs for anything that looks suspicious
Chewy

No. Try not. Do... or do not. There is no try.

#12 crooked star

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Posted 11 July 2009 - 09:13 PM

You'll likely roll your eyes, but how do I know if something looks suspicious? What is the easiest way to show you what IE addons I have and what my add/remove programs list contains? I tried to insert a screen shot but it wouldn't paste. (Man, I suck!!)

I'm about to follow your DrWeb-CureIt advice, but I want to wait to see if you'd like me to proceed with that.

Thanks!

p.s In my original post I mentioned that I had found a program in my add/remove programs list called "System Search Dispatch". It was only recently installed (around the same time we started having these problems) so I removed it, thinking that might do the trick. It didn't. Neither my BF nor I installed this program. System Search Dispatch was the only program in add/remove that looked suspicious to me.

Edited by crooked star, 11 July 2009 - 09:17 PM.


#13 DaChew

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Posted 11 July 2009 - 09:26 PM

When I am disabling addons I just leave my essential iespell, adobe, sun java etc, if I don't recognize it then it goes.

That's why I hate addons and toolbars

Run cureit

Edited by DaChew, 11 July 2009 - 09:26 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#14 crooked star

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Posted 12 July 2009 - 02:37 PM

Good afternoon! That scan took a LONG time, but *fingers crossed* I think it may have done the trick! We don't seem to have the problem anymore, and CureIt found some files with pretty suspicious filenames. (ie: Trojan.StartPage.1505)

Here is my DrWeb.cvs report

autorun.inf;d:;Probably Win32.HLLW.Autoruner.corrupted;Moved.;
RegUBP2b-HP_Administrator.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
Lords3.exe;C:\Program Files\Impressions Games\Lords of the Realm III;Win32.IRC.Bot.based;Deleted.;
kazaa300_en.exe;C:\Program Files\Kazaa\My Shared Folder;Adware.Altnet;;
aolcinst.exe\core.cab\GTDOWNAO_106.ocx;C:\Program Files\Online Services\AOL\United States\AOL90\comps\coach\aolcinst.exe;Adware.Gdown;;
aolcinst.exe;C:\Program Files\Online Services\AOL\United States\AOL90\comps\coach;Archive contains infected objects;Moved.;
A0046849.dll;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP506;Trojan.Blackmailer.1243;Deleted.;
A0047110.reg;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP511;Trojan.StartPage.1505;Deleted.;
A0047217.reg;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP511;Trojan.StartPage.1505;Deleted.;
A0047218.exe;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP511;Win32.IRC.Bot.based;Deleted.;
A0047219.exe\core.cab\GTDOWNAO_106.ocx;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP511\A0047219.exe;Adware.Gdown;;
A0047219.exe;C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP511;Archive contains infected objects;Moved.;


This is the entire contents of the log -- there was no "top part" like some of the others.

Thanks so much for all of your help, and I'll let you know if this hasn't worked.
Cheers, DaChew!

CS

p.s. I'll DEFINITELY recommend this site to my friends and family with bleeping computers!!

#15 DaChew

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Posted 12 July 2009 - 02:55 PM

Use this and the shift key trick on any external drives, usb etc

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Chewy

No. Try not. Do... or do not. There is no try.




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