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XP Deluxe Protectant


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#1 SAWK

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Posted 10 July 2009 - 08:23 PM

Just wanted to say hello and thanks for this site. As my subject states, I got introduced to the XP Deluxe Protectant this afternoon.

I'm logged in to this site on my netbook. My laptop is infected. Hopefully I can follow the tutorial here and all will be good.

If anyone is here, I do have a question on searching this site. When I searched XP Deluxe Protectant in the tutorial section and in the forums, I got no results. Any ideas?

Anyway, my plan is to follow the tutorial on this site, (it showed up through my google search), and get that crap off my laptop.

Any tips or hints that aren't in the tutorial?

Thanks
SAWK

**edit** I found some posts on the subject, Sorry, using bad search terms.

Edited by SAWK, 10 July 2009 - 08:29 PM.


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#2 boopme

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Posted 10 July 2009 - 08:30 PM

Hello and welcome. I think it was a mis spell... If you still need advice or help after this please start a new topic in the Am I Infected forum.

see this tutorial/
Remove XP Deluxe Protector (Uninstall Guide)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 SAWK

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Posted 10 July 2009 - 09:04 PM

I hope this is the right place to ask this.

After reading the Prep Guide, I know I want to back up the infected PC. But, do I really want to do this, seeing that there is malware on it??


Thanks,
SAWK

#4 boopme

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Posted 11 July 2009 - 01:11 PM

Hi, I think the back up is only referred to if you are going to produce an HiJackThis log,no?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 SAWK

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Posted 11 July 2009 - 01:21 PM

Hi all,

I found out I was infected with XP delux protector last night.

I have read the tutorial many times and searched the forums and read of others problems and their fixes.

My problem is I can't get Malwarebytes to run on the infected machine. I can barely get a browser up to download the file.

I did get it downloaded, but nothing happened after I ran it. Then the fracking XP Deluxe windows kept popping up and finally the PC locked up. I don't even know if I successful downloaded the file. I never got a conformation that download was complete.

Back to square one.

So here are my questions.
1. Can I / Should I copy Malwarebytes to the infected PC with a thumb drive. Will this infect the thumb drive?
2. If and when I get Malwarebytes on the PC, can I run it in safe mode? I just noticed I have safe mode w/ network.

Thanks,
SAWK

#6 SAWK

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Posted 11 July 2009 - 01:41 PM

Hi all,

I found out I was infected with XP delux protector last night.

I have read the tutorial many times and searched the forums and read of others problems and their fixes.

My problem is I can't get Malwarebytes to run on the infected machine. I can barely get a browser up to download the file.

I did get it downloaded, but nothing happened after I ran it. Then the fracking XP Deluxe windows kept popping up and finally the PC locked up. I don't even know if I successful downloaded the file. I never got a conformation that download was complete.

Back to square one.

So here are my questions.
1. Can I / Should I copy Malwarebytes to the infected PC with a thumb drive. Will this infect the thumb drive?
2. If and when I get Malwarebytes on the PC, can I run it in safe mode? I just noticed I have safe mode w/ network.

Thanks,
SAWK

#7 boopme

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Posted 11 July 2009 - 01:46 PM

Hello, I merged the first topic you started,with the last topic you started.

Starting 2 topics, about the same problem, is called double posting, and is not allowed on this board.
Please keep all of your replies in this one topic.
The members helping you, will be looking for your responses to their questions, in the topic they replied to.
Posting it elsewhere, will cause a delay in the help you receive, and neither one of us, wants that. smile.gif
When you start several topics, for the same problem, it becomes very confusing to follow, for all of those involved.


Now Yes you can run it from a drive and yes the drive may get infected. So I will give you some tips and a cleaner for the drive,

Scanning with MBAM in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, it loses some effectiveness for detection & removal when used in safe mode because the program includes a special driver which does not work in safe mode. Further, scanning in safe mode prevents some types of malware from running so it may be missed during the detection process. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Doing a safe mode scan should only be done when a regular mode scan fails.

If you cannot use or complete a scan in normal mode, then try performing a Quick Scan in "Safe Mode". After reboot, click the Logs tab and copy/paste the contents of the new report in your next reply.

------------------------------------------
Some types of malware will disable MBAM (MalwareBytes) and other security tools.
Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..

***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.



Running MBAM
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


For cleaning the Flash Drive..
Download and Run FlashDisinfector

You have a flash drive infection. These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 D_N_M

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Posted 11 July 2009 - 01:51 PM

Hello SAWK

Try renaming MBAM to something different BEFORE downloading it rename to zztoy.exe and let us know how that goes if it runs please post a log back to this thread so we can see what's going on.

D_N_M

#9 SAWK

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Posted 11 July 2009 - 03:15 PM

Can I run MBAM (zztoy) in safe mode w/ network ?

Also, can I run dds.scr in safe mode as well?

Thanks for the help.

SAWK

#10 SAWK

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Posted 11 July 2009 - 06:19 PM

I cant get MBAM to run in reg or safe mode.

I'm assuming that it's because of my firewall/av settings. I read through the how to disable av software and I understand what needs to be done. It's just that my McAfee is a corporate install with a lot of different stuff.

I'm running:
XP Pro SP3
Under my McAfee icon on the task bar I have
McAfee Desktop Firewall - Enable Firewall = Unchecked
ePolicy Orchestrator Agent - ??? no option to turn on or off anything.
Virus Scan Enterprise - On Access Scan = disabled

CheckPoint VPN-1 SecureClient - This is from work, I have no idea what it is. I have turned it "off" as best I can.
and of course...
XP Deluxe Protector (I don't think this is helping me in anyway.) Man, I hate the effers who put out this crap.

I don't know what to do next. I know what I want to do. (throw this POS laptop into the washing machine, if it wouldn't hurt my washing machine.)

ANY, help, insight, hug, would be very much appreciated.

Thanks,
SAWK

p.s.
Just in case anyone is wondering, yes this a work laptop. I was given this to use at home because it's old and no one was using it. If I were to take it into work and have our one IT guy look at it, it would sit on his desk for months on end. IOW a very very low priority.

#11 D_N_M

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Posted 14 July 2009 - 08:48 AM

Hello SAWK
Please try this http://www.superantispyware.com/
# Double-click SUPERAntiSypware.exe and use the default settings for installation.
# An icon will be created on your desktop. Double-click that icon to launch the program.
# If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates"
* In the Main Menu, click the Preferences... button.
* Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
* Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen and exit the program.
* Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

* Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes" and reboot normally.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.

D_N_M




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