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#1 janinetejwaney

janinetejwaney

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Posted 10 July 2009 - 07:40 PM

I have followed instructions from several sources to remove this specific malware - no luck yet. What have I missed?
[Windows XP 32 IE 7.0.6]

-Have turned off firewall and disabled antivirus apps.
-Have run DDS
-Have run The_Comedian.exe
-Have run MalwareBytes antivirus successfully
-Have run RSIT and produced log
-Have run GMER (stops as if completed, yet no log is produced)

DDS and MBAM logs:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Janine Tejwaney at 16:29:06.98 on Fri 07/10/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1350 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\TAMSvr.exe
C:\WINDOWS\system32\FpLogonServ.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Toshiba\IVP\ISM\pinger.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\system32\thpsrv.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TAudEffect\TAudEff.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\TPSODDCtl.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files\TrueSuite Access Manager\usbnotify.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Janine Tejwaney\Local Settings\Temporary Internet Files\Content.IE5\FGDGY9XG\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = www.gmail.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.5.0.134\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [000StTHK] 000StTHK.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NDSTray.exe] NDSTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [ThpSrv] c:\windows\system32\thpsrv /logon
mRun: [TFNF5] TFNF5.exe
mRun: [TAudEffect] c:\program files\toshiba\taudeffect\TAudEff.exe /run
mRun: [TMERzCtl.EXE] c:\program files\toshiba\tme3\TMERzCtl.EXE /Service
mRun: [TMESRV.EXE] c:\program files\toshiba\tme3\TMESRV31.EXE /Logon
mRun: [TOSDCR] TOSDCR.EXE
mRun: [TouchED] c:\program files\toshiba\touched\TouchED.exe
mRun: [TosHKCW.exe] "c:\program files\toshiba\wireless hotkey\TosHKCW.exe"
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TosAutLk] c:\program files\toshiba\wirelesskeylogon\TosAutLk.exe -s
mRun: [TPSODDCtl] TPSODDCtl.exe
mRun: [TPSMain] TPSMain.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [UsbMonitor] "c:\program files\truesuite access manager\usbnotify.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
Notify: ATFUS - c:\windows\system32\FpWinLogonNp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\konazuki.dll,c:\windows\system32\biserano.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
LSA: Notification Packages = scecli c:\windows\system32\biserano.dll

============= SERVICES / DRIVERS ===============

R0 AlfaFF;AlfaFF mini-filter driver;c:\windows\system32\drivers\AlfaFF.sys [2009-2-12 29440]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1005000.086\SymEFA.sys [2009-7-9 310320]
R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [2007-4-27 21120]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2007-3-9 6528]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1005000.086\BHDrvx86.sys [2009-7-9 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1005000.086\cchpx86.sys [2009-7-9 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090709.001\IDSXpx86.sys [2009-7-10 276344]
R1 TMEI3E;TMEI3E;c:\windows\system32\drivers\TMEI3E.sys [2007-6-7 5888]
R2 Authentec memory manager;Authentec memory manager service;c:\windows\system32\TAMSvr.exe [2009-2-12 9216]
R2 FingerprintServer;Fingerprint Server;c:\windows\system32\FpLogonServ.exe [2009-2-12 106496]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.5.0.134\ccSvcHst.exe [2009-7-9 115560]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 Tmesrv;Tmesrv3;c:\program files\toshiba\tme3\TMESRV31.exe [2007-6-7 126976]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-9 101936]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-6-7 36608]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090710.003\NAVENG.SYS [2009-7-10 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090710.003\NAVEX15.SYS [2009-7-10 876144]
R3 TEchoCan;Toshiba Audio Effect;c:\windows\system32\drivers\TEchoCan.sys [2007-6-7 435072]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]

=============== Created Last 30 ================

2009-07-10 13:54 <DIR> --d----- c:\program files\trend micro
2009-07-10 12:15 61,440 a------- c:\windows\system32\drivers\ebczxsf.sys
2009-07-10 09:28 <DIR> --d----- c:\docume~1\janine~1\applic~1\Malwarebytes
2009-07-10 09:28 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-10 09:28 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-10 09:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-10 09:28 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-10 00:06 5,154,304 a------- c:\windows\WindowsDefender.msi
2009-07-09 23:59 11,510,144 a------- c:\windows\mpas-fe.exe
2009-07-09 22:21 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-07-09 22:20 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-07-09 22:20 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-07-09 22:20 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-09 22:20 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-07-09 22:20 <DIR> --d----- c:\program files\Symantec
2009-07-09 22:20 <DIR> --d----- c:\windows\system32\drivers\NAV
2009-07-09 22:20 <DIR> --d----- c:\program files\Norton AntiVirus
2009-07-09 22:13 <DIR> --d----- c:\program files\NortonInstaller
2009-07-09 22:04 <DIR> --d----- c:\program files\Norton
2009-07-09 22:03 <DIR> --d----- c:\docume~1\janine~1\applic~1\GetRightToGo
2009-07-09 16:31 <DIR> --dsh--- c:\windows\System Volume Information
2009-07-03 17:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-06-18 17:55 <DIR> --d----- c:\docume~1\janine~1\applic~1\MozillaControl
2009-06-18 17:49 <DIR> --d----- c:\program files\Mozilla ActiveX Control v1.7.12
2009-06-18 17:49 <DIR> --d----- c:\program files\VideoLAN

==================== Find3M ====================

2009-05-01 11:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-03-07 01:43 5,154,304 a------- c:\program files\WindowsDefender.msi
2009-03-07 01:41 9,448,904 a------- c:\program files\windows-kb890830-v2.7.exe

============= FINISH: 16:29:39.90 ===============



Malwarebytes' Anti-Malware 1.38
Database version: 2403
Windows 5.1.2600 Service Pack 3

7/10/2009 1:47:48 PM
mbam-log-2009-07-10 (13-47-48).txt

Scan type: Full Scan (C:\|)
Objects scanned: 144524
Time elapsed: 27 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\CLSID\{46c166aa-3108-11d4-9348-00c04f8eeb71}\inprocserver32\(default) (Hijack.Hnetcfg) -> Bad: (\\?\globalroot\systemroot\installer\cf3db.msi) Good: (hnetcfg.dll) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 19 July 2009 - 09:59 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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  • Local time:02:27 AM

Posted 24 July 2009 - 02:29 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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