My girlfriend has an HP desktop that was purchased around Christmas of 2008 and it uses a linksys usb wifi stick to connect to her what seems to be from my viewings, a default wireless NETGEAR setup router.
I who am quite computer savvy, told her I would fix her computer problems and get her internet security and show her tricks and tips on how to manage and maintain her PC to keep it running well etc.
However the problems we have run into include but are probably not limited to:
-Cannot update any antivirus programs
-Cannot download World of Warcraft due to error "failed to read information from the internet please close all applications and try again"
NOTE: I haven't tried updating other programs and such but I am guessing that would be a problem as well? We tried about every worthwhile AV/IS program out there and none of them will update. I set her NAT settings on her router to open. Her network card/linksys usb according to windows have the latest drivers installed and such.
Please help with any knowledge. Part of me just wants to backup and format but we don't have access to her Manufacturers CD.
Edited by Aesir09, 10 July 2009 - 11:32 AM.