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windows server 2003 problems


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6 replies to this topic

#1 madsam64

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Posted 10 July 2009 - 10:08 AM

OK, I could go into all the problems I'm having but I'll just start with the first one... I can't run the program "dds" on this computer. Any suggestions? "This tool does not support your operating system"

God bless
Will

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#2 garmanma

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Posted 10 July 2009 - 10:49 AM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 madsam64

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Posted 10 July 2009 - 11:04 AM

I did as you asked, I got 5 errors. I reran it and got the same 5 errors. I reran one more time to pull screen shots so i could post them here and get advisement.
Thanks
God bless
Will

Attached File  rsit_1.JPG   111.75KB   21 downloads
Attached File  rsit_2.JPG   109.13KB   16 downloads
Attached File  rsit_3.JPG   113.41KB   17 downloads
Attached File  rsit_4.JPG   104.59KB   19 downloads

#4 madsam64

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Posted 10 July 2009 - 11:08 AM

ok
5th screen shot is too big so im jus tposting the error message box to save space
Attached File  rsit_5.JPG   7.62KB   15 downloads

#5 garmanma

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Posted 10 July 2009 - 05:59 PM

Please download runscanner.zip and save to your desktop.
  • Create a new folder on your hard drive called Runscanner (C:\Runscanner) and extract (unzip) the file there.
    (click here if you're not sure how to do this.)
  • Double-click Runscanner.exe to launch.
  • Select Beginner mode and click Ok.
  • Select Do a full scan and save a log file (default is Full Scan) to start.
  • Please be patient and do not use your computer during the scan.
  • When the scan is complete, a window will open asking you to save runscanner.run. Click Cancel.
  • Another window will open asking you to save runscanner.log.
  • Save it to your desktop and "Save as type: Runscanner log file [*.log].
  • The log file will automatically open in Notepad.
  • Go to the top menu, click on "Format" and uncheck "Word Wrap" if checked.
  • Copy and paste the contents of the log file into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
  • Exit Runscanner when done.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If Runscanner did not work, then reply back here.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 madsam64

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Posted 11 July 2009 - 12:33 PM

I followed your directions. Thanks for your help.
God bless
Will

#7 Orange Blossom

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Posted 11 July 2009 - 01:12 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/240639/windows-2003-server/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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