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#1 missyj

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Posted 10 July 2009 - 09:26 AM

Hi,

I just got this computer, used, from my son. It gets this annoying popup every so often that is titled "Ad served by Adtimes" I have Stopzilla and it doesn't detect it, so can't seem to block it. It is a full sceen popup and very annoying! I have run AdAware, Spybot, Stopzilla, and CWShedder. This computer has NOD32 antivisus installed on it. Any ideas how to stop this silly thing???

Thanks!

BC AdBot (Login to Remove)

 


#2 Computer Pro

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Posted 12 July 2009 - 07:04 PM

Hello and Welcome to Bleeping Computer.

Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click mbam-setup.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 missyj

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Posted 13 July 2009 - 06:43 PM

Hi Computer Pro,

I did as you asked and here is the report:

alwarebytes' Anti-Malware 1.39
Database version: 2423
Windows 5.1.2600 Service Pack 3

7/13/2009 6:31:43 PM
mbam-log-2009-07-13 (18-31-43).txt

Scan type: Full Scan (C:\|)
Objects scanned: 130076
Time elapsed: 21 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a387a549-2439-469d-9de4-2802525fef19} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a387a549-2439-469d-9de4-2802525fef19} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{867eea57-a89f-a6fd-92d0-06e55671f75d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{867eea57-a89f-a6fd-92d0-06e55671f75d} (Adware.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SSODL (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\linjtqlymvowfqq.dll-uninst.exe (Adware.BHO) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\components\d68a1195-204d-cfbd-51fa-6ec19bbd4dc2.dll (Adware.Yoog) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\components\e4c189ca-2e4e-b7a4-d65d-80ffd2a53734.dll (Adware.Yoog) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\nsBrowserGal.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nsqE27.dll (Adware.BHO) -> Quarantined and deleted successfully.

#4 Computer Pro

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Posted 13 July 2009 - 09:05 PM

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, push the Options button and then clickTrack this topic. The bullet the immediate notification bubble. Then press submit.




Next run ATF and SAS:
Credits to Boopme

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#5 missyj

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Posted 14 July 2009 - 06:19 PM

Don't mean to seem dumb, but I can't seem to start in Safe Mode. I restart the computer and when the info comes up, before the Windows screen, I push F8. Then it says, Loading Boot menu....
Then a screen comes up that says Select a Boot First Device
>Hard Disk
-1st Master: ST3250820A
-WD 3200AAJ External1.65
>CDROM
-1st slave; Lite-on LTR-24102M

I selected Hard Disk, 1st master and when the computer booted up, it looked like always--nothing about being in Safe Mode.

I've used Safe Mode on my old computer, and it always looked different and said Safe Mode somewhere.

What am I missing or doing wrong?

#6 Computer Pro

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Posted 14 July 2009 - 06:25 PM

What is the make and model of the computer?
Computer Pro

#7 DaChew

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Posted 14 July 2009 - 06:26 PM

You are pressing the F8 too early, but can repress it right after selecting HD in boot menu
Chewy

No. Try not. Do... or do not. There is no try.

#8 missyj

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Posted 14 July 2009 - 06:35 PM

I have no clue what make or model this machine is. The opening logo, which my old one said Dell, this one says AI.

I will try DaChew's suggestion and press F8 after selecting the HD in boot menu.

#9 Computer Pro

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Posted 14 July 2009 - 06:37 PM

Ok, let us know if it works
Computer Pro

#10 DaChew

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Posted 14 July 2009 - 06:52 PM

I have the same problem with my computer, it's a real pain to get to safe mode.
Chewy

No. Try not. Do... or do not. There is no try.

#11 missyj

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Posted 14 July 2009 - 07:43 PM

Ok. DaChew's suggestion worked and I did all the other stuff. Now, when I try to print the log for Super, nothing happens. The log is there, but clicking on it does nothing and clicking on View Log also does nothing.

#12 DaChew

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Posted 15 July 2009 - 11:39 AM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#13 missyj

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Posted 17 July 2009 - 11:43 AM

Gonna be out of town for the weekend. Will try this when I get back on Sunday.

#14 Computer Pro

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Posted 17 July 2009 - 11:47 AM

Ok, we will wait for your response
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#15 missyj

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Posted 19 July 2009 - 06:43 PM

OK, here is the Dr Web log---

RegUBP2b-user.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
02S0Y2DA.NQF;C:\Program Files\ESET\infected;Trojan.MulDrop.18916;Incurable.Moved.;
0CBIJHBA.NQF;C:\Program Files\ESET\infected;Trojan.Fakealert.4515;Deleted.;
0LH3IUBA.NQF;C:\Program Files\ESET\infected;Trojan.Virtumod.1678;Deleted.;
0POCETBA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.365;Incurable.Moved.;
13AKOMAA.NQF\data009;C:\Program Files\ESET\infected\13AKOMAA.NQF;BackDoor.Pigeon.23257;;
13AKOMAA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
2ARFSYCA.NQF;C:\Program Files\ESET\infected;Trojan.Click.25308;Deleted.;
2JIVI0AA.NQF;C:\Program Files\ESET\infected;Program.Ardamax.170;;
3DMLUPDA.NQF;C:\Program Files\ESET\infected;Trojan.Click.25308;Deleted.;
4FADKGAA.NQF\data004;C:\Program Files\ESET\infected\4FADKGAA.NQF;Adware.Vapsup.61;;
4FADKGAA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
53ELXXBA.NQF;C:\Program Files\ESET\infected;Trojan.Click.17232;Deleted.;
5A0TBXAA.NQF;C:\Program Files\ESET\infected;Adware.SAHAgent;;
BKLEZSBA.NQF;C:\Program Files\ESET\infected;BackDoor.Pigeon.23257;Incurable.Moved.;
BSSM42DA.NQF\data004;C:\Program Files\ESET\infected\BSSM42DA.NQF;Adware.Vapsup.61;;
BSSM42DA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
GLK4HUDA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.365;Incurable.Moved.;
HQLVYBCA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.650;Deleted.;
ILTS1JCA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.650;Deleted.;
IM3BQGDA.NQF;C:\Program Files\ESET\infected;Adware.SAHAgent;;
IOBKCWCA.NQF;C:\Program Files\ESET\infected;Trojan.Hooker.261;Deleted.;
J4RWEFBA.NQF;C:\Program Files\ESET\infected;Trojan.DownLoad.23641;Deleted.;
LR4AEHBA.NQF\data004;C:\Program Files\ESET\infected\LR4AEHBA.NQF;Adware.Vapsup.61;;
LR4AEHBA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
LXCW01CA.NQF\data004;C:\Program Files\ESET\infected\LXCW01CA.NQF;Adware.Vapsup.61;;
LXCW01CA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
MCUVVOBA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.650;Deleted.;
NUV32BAA.NQF;C:\Program Files\ESET\infected;Adware.SAHAgent;;
OY3YUUBA.NQF;C:\Program Files\ESET\infected;Trojan.Click.24233;Deleted.;
QP1BDSDA.NQF;C:\Program Files\ESET\infected;Program.Ardamax;;
RF504IDA.NQF\data004;C:\Program Files\ESET\infected\RF504IDA.NQF;Adware.Vapsup.61;;
RF504IDA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
SP1VRYDA.NQF\data004;C:\Program Files\ESET\infected\SP1VRYDA.NQF;Trojan.Popuper.14728;;
SP1VRYDA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
SRTCDOBA.NQF;C:\Program Files\ESET\infected;Modification of Win32.Sector.5;Moved.;
SYYE2UCA.NQF\data004;C:\Program Files\ESET\infected\SYYE2UCA.NQF;Trojan.Popuper.14728;;
SYYE2UCA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
T004PLDA.NQF\data004;C:\Program Files\ESET\infected\T004PLDA.NQF;Adware.Vapsup.61;;
T004PLDA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
THWU0EAA.NQF;C:\Program Files\ESET\infected;Trojan.Virtumod.1678;Deleted.;
UFPN0VCA.NQF;C:\Program Files\ESET\infected;Program.Ardamax;;
V1RWKCCA.NQF\data010;C:\Program Files\ESET\infected\V1RWKCCA.NQF;BackDoor.Pigeon.23221;;
V1RWKCCA.NQF;C:\Program Files\ESET\infected;Archive contains infected objects;Moved.;
WFHBG2DA.NQF;C:\Program Files\ESET\infected;BackDoor.Tdss.115;Deleted.;
X4XVFNDA.NQF;C:\Program Files\ESET\infected;Program.Ardamax;;
XNWN2TBA.NQF;C:\Program Files\ESET\infected;Trojan.PWS.Panda.122;Deleted.;
Y1JMDLBA.NQF;C:\Program Files\ESET\infected;Adware.Bho.61;;
Y200S2DA.NQF;C:\Program Files\ESET\infected;Trojan.Packed.2463;Incurable.Moved.;
A0001266.reg;C:\System Volume Information\_restore{5ACA5EDF-D7A3-4D9A-A2F4-DE8D11EE6463}\RP12;Trojan.StartPage.1505;Deleted.;




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