Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


DDSlogs Norton360 found a few Globalroot\...\gxvx*.dll's

  • This topic is locked This topic is locked
2 replies to this topic

#1 Hacked0ff


  • Members
  • 11 posts
  • Gender:Male
  • Location:Wales
  • Local time:11:27 PM

Posted 10 July 2009 - 07:43 AM

Haven't needed to post anything for ages, just browsing your pages has helped me no end.
For this, i thank you all at BC :thumbup2:

Now to this..
A friend has asked me to get rid of this Globalroot trojan, that Norton360 picked up on his laptop.
I have followed Symantec's instructions but they don't work.

Here's the log's you've asked for..


DDS (Ver_09-06-26.01) - NTFSx86
Run by User at 13:03:13.46 on 10/07/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.623.320 [GMT 1:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Program Files\WinPcap\rpcapd.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Belkin\F5D9010\Belkinwcui.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.co.uk/
uSearch Page =
uSearch Bar =
mStart Page = hxxp://home.sweetim.com
mSearchAssistant =
mURLSearchHooks: H - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\\IPSBHO.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\\coIEPlg.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {EEE6C35B-6118-11DC-9C72-001320C79847} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] c:\program files\java\j2re1.4.2_01\bin\jusched.exe
mRun: [CARPService] carpserv.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [F5D9010] c:\program files\belkin\f5d9010\Belkinwcui.exe
mRun: [VTPreset] VTPreset.exe
mRun: [Media Codec Update Service] c:\program files\essentials codec pack\update.exe -silent
mRun: [Wireless Manager] "c:\program files\virgin broadband wireless\Wireless Manager.exe" startup
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1215940791979
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: NameServer =,
TCP: {31A8412E-08E3-407F-B9F8-18AE4B3D07A9} =,
TCP: {409E0176-AF03-4B64-BF04-487C44ABEF6D} =,
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.086\SymEFA.sys [2009-7-1 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.086\BHDrvx86.sys [2009-7-1 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.086\cchpx86.sys [2009-7-1 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090707.001\IDSXpx86.sys [2009-7-8 276344]
R2 N360;Norton 360;c:\program files\norton 360\engine\\ccSvcHst.exe [2009-7-1 115560]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-4-29 32512]
R3 CVIA2AUD;Fujitsu VIA2 3D Environmental Audio;c:\windows\system32\drivers\cvia2aud.sys [2002-4-1 321472]
R3 CVIA2HALA;CVIA2HALA;c:\windows\system32\drivers\cvia2hal.sys [2002-4-1 216928]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-2 101936]
R3 HSFHWVIA;HSFHWVIA;c:\windows\system32\drivers\HSFHWVIA.sys [2007-1-10 154148]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090709.049\NAVENG.SYS [2009-7-10 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090709.049\NAVEX15.SYS [2009-7-10 876144]
R3 StreamSurge;StreamSurge Driver (miniport);c:\windows\system32\drivers\ss.sys [2008-7-17 19968]
S3 G3GRSC;G3G R Smart Card;c:\windows\system32\drivers\g3grsc.sys [2007-1-24 18688]
S3 G3GRUMDM;G3G R USB Modem;c:\windows\system32\drivers\g3grumdm.sys [2007-1-24 27648]
S3 G3GRUSER;G3G R USB Serial;c:\windows\system32\drivers\g3gruser.sys [2007-1-24 24064]

=============== Created Last 30 ================

2009-07-02 23:47 <DIR> -cd----- c:\program files\Soulseek
2009-07-02 12:33 <DIR> -cd--r-- c:\program files\Norton Support
2009-07-02 05:24 487,587,840 a--sh--- C:\NRTPage.sys
2009-07-01 22:55 107,368 ac------ c:\windows\system32\GEARAspi.dll
2009-07-01 22:55 23,848 ac------ c:\windows\system32\drivers\GEARAspiWDM.sys
2009-07-01 22:55 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-07-01 22:53 <DIR> -cd----- c:\windows\system32\drivers\N360
2009-07-01 22:53 <DIR> -cd----- c:\program files\Norton 360
2009-07-01 22:50 <DIR> -cd----- c:\program files\NortonInstaller
2009-07-01 21:04 <DIR> -cd----- c:\windows\pss
2009-07-01 20:08 36,400 ac---r-- c:\windows\system32\drivers\SymIM.sys
2009-07-01 20:08 124,464 ac------ c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-01 20:08 60,808 ac------ c:\windows\system32\S32EVNT1.DLL
2009-07-01 20:08 7,386 ac------ c:\windows\system32\drivers\SYMEVENT.CAT
2009-07-01 20:08 805 ac------ c:\windows\system32\drivers\SYMEVENT.INF
2009-07-01 20:08 <DIR> -cd----- c:\program files\Symantec
2009-07-01 18:56 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\PCSettings
2009-07-01 18:56 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Norton
2009-07-01 18:46 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\NortonInstaller

==================== Find3M ====================

2009-05-22 18:06 0 ac------ c:\windows\system32\drivers\lvuvc.hs
2009-05-22 18:06 0 ac------ c:\windows\system32\drivers\logiflt.iad
2009-05-01 22:02 823,296 ac------ c:\windows\system32\divx_xx0c.dll
2009-05-01 22:02 823,296 ac------ c:\windows\system32\divx_xx07.dll
2009-05-01 22:02 815,104 ac------ c:\windows\system32\divx_xx0a.dll
2009-05-01 22:02 811,008 ac------ c:\windows\system32\divx_xx16.dll
2009-05-01 22:02 802,816 ac------ c:\windows\system32\divx_xx11.dll
2009-05-01 22:02 685,056 ac------ c:\windows\system32\DivX.dll
2009-04-15 21:25 129,784 -c------ c:\windows\system32\pxafs.dll
2009-04-15 21:24 90,112 ac------ c:\windows\system32\dpl100.dll
2007-06-26 09:54 31,240 ac------ c:\docume~1\user\applic~1\GDIPFONTCACHEV1.DAT
2007-01-26 12:21 48 ac------ c:\docume~1\user\applic~1\wklnhst.dat

============= FINISH: 13:05:00.19 ===============


attached (zipped) as requested.

My thanks in advance for taking the time to go through all this :)

Attached Files

BC AdBot (Login to Remove)


#2 schrauber



  • Malware Response Team
  • 24,794 posts
  • Gender:Male
  • Location:Munich,Germany
  • Local time:11:27 PM

Posted 19 July 2009 - 01:28 AM

Hello Hacked0ff and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 teacup61


    Bleepin' Texan!

  • Malware Response Team
  • 17,075 posts
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:05:27 PM

Posted 24 July 2009 - 04:45 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image

Error reading poptart in Drive A: Delete kids y/n?

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users