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Malware Malfunction...


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#1 Fido Dido

Fido Dido

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Posted 09 July 2009 - 05:03 PM

I posted over in Vista OS forum and was told my problem might be malware....here is where I'm at - would be really greatful for any help.

Last week I installed Office 2007, but Outlook wouldn't send email. Despite changing my anti virus to AVG in an attempt to solve this, it still didn't work.
I then tried to un-install Office - but it froze half way each time. I manually sent all the programme files to the recycle bin but the computer wouldn't delete all of them.
So I reinstalled Office, outlook wouldn't send again and on trying to delete the programme I encountered the same set of problems.

Feeling I had no other choice I carried out a system restore. All three times it didn't complete, citing a system fault/power cut.

How can I make it all better?

Is there anymore info I need to give to get help from you guys? - I'm operating on Vista Ultimate

I tried on safe mode and still no luck, below is the problems as I try to system restore..

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then

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And once my computer has rebooted and taken 5 minutes to think about it, this comes up......

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#2 Fido Dido

Fido Dido
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Posted 12 July 2009 - 01:06 PM

My problems have got worse.

I don’t know how to delete or close this post.

I am going to carry out the instructions for, ‘before posting’ and post my hijackthis log.

Thanks.




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