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Can't start in any mode, even safe mode


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9 replies to this topic

#1 siani

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Posted 08 July 2005 - 05:56 AM

My dear husband has been playing with my old desktop, and now, just when I want something off it, I can't get it to load up.
I can bring up the start up menu, but it doesn't matter which I choose, it hangs part way through loading.

When I try starting in safe mode the last thing it does is say:
HIMEM is testing extended memory...done.

Then the cursor snows really fast all over the screen and it just hangs there.

I have a start-up disk, but I am not really sure how to use it.

Computer came with Windows pre-installed, no disk. An HP. Is not used on the internet.

Any suggestions would be appreciated. Thanks in advance.

Siani

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#2 siani

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Posted 08 July 2005 - 07:34 AM

Also it has a second hard drive installed, for storage. Nothing much on it though.

#3 siani

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Posted 08 July 2005 - 11:11 AM

It doesn't recognise my cd-rom, so I cannot use my recovery disk.

Siani

#4 delta dart

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Posted 08 July 2005 - 11:23 PM

Siani
Try a registry restore from DOS.
See M/S web site below for instructions.
http://support.microsoft.com/default.aspx?...kb;en-us;221512]My Webpage[/URL]
Russ

#5 siani

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Posted 09 July 2005 - 06:24 AM

That looks nice and straight forward. I'll give it a go.
Thanks.

#6 siani

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Posted 09 July 2005 - 07:52 AM

Ok, tried that. The registry restore went ok, but it has had no effect on the original problem.
Still getting the same symptoms as my first post.
:thumbsup: :flowers: :trumpet:

#7 siani

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Posted 09 July 2005 - 08:17 AM

I did scanreg with out the restore, and it says the registry is good.

When I did a step-by-step confirmation start up, it freezes at:

WIN [Enter=Y,Esc=No]

#8 siani

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Posted 09 July 2005 - 08:39 AM

So, possibly a corrupt or missing win.com

So I did what they said HERE about replacing win.com from win.cnf

Got a message saying something about a device or file missing and then it came up:
C:\Windows\System\VSHINIT.VXD (no idea what that is)
then is said press any key to continue
and it booted to windows ok. Then blue-screened on me.

Am just restarting now in safe mode, but can someone tell me what that vxd above is?

#9 Herk

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Posted 09 July 2005 - 09:11 AM

Apparently, that file is a remnant left over from uninstalling McAfee antivirus. You should be able to get rid of it by downloading this file and running it:

McAfee Cleanup

The file is zipped, so you'll need a program to extract it, such as Winzip. And it's always a good idea to back up the registry before making changes. While running the McAfee cleanup file, it's going to ask you if you need to modify the registry - yes, you do.

Here is a link to a discussion of this problem.

#10 siani

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Posted 09 July 2005 - 09:29 AM

Cool, Thanks. I had not uninstalled McAfee, just disabled it, but it has disappeared anyway.
I use AVG.

I am now in the process of a big clean-up and sort out of all my unused programs.

Thanks guys for giving me a place to talk it all through, helped me get it straight in my head.
Never done any DOS before so I have learnt much in the last few days.

Best thing of all, PROBLEM SOLVED! Posted Image


Edited to add: I am now back in business. This is the trouble making computer I am on now. Got all the internet gear in place as well. Running sweet. Thanks.

Edited by siani, 09 July 2005 - 10:07 AM.





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