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DEP-Windows Explorer closes when pc is started.


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2 replies to this topic

#1 rk_77

rk_77

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  • Local time:11:05 AM

Posted 09 July 2009 - 01:22 PM

every time my pc is started ,i immediately get a DEP error for windows explorer and i'm forced to closed.Also I get a message saying that ZoneAlarm firewall is switched off but I can see that it's on.

what could be the problem here.From the event viewer these are the 2 errors i get
(1) Faulting application dy44n4.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000100b.
(2)Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x01fa0764.


Pasting the log here :



DDS (Ver_09-06-26.01) - NTFSx86
Run by z at 23:15:28.20 on Thu 07/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.210 [GMT 5.5:30]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\mHotkey.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
F:\Utils-Installed\Program Files\QuickTime\qttask.exe
F:\Utils-Installed\Program Files\PowerDVD\PDVDServ.exe
C:\WINDOWS\vsnp2std.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
G:\Broadband\Utils\DAP\DAP.EXE
F:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
F:\Utils-Installed\SpyBot\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\SonyHandyCam\Image Transfer\SonyTray.exe
svchost.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
F:\UTILS-~1\PROGRA~1\Yahoo\ymsgr_tray.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\tiaurtfl\tiaurtfl.exe
C:\Program Files\tiaurtfl\tiaurtfl.exe
C:\Documents and Settings\z\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\z\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\z\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\z\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\z\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.in/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - f:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - f:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - f:\utils-installed\spybot\spybot - search & destroy\SDHelper.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Catcher Class: {adecbed6-0366-4377-a739-e69dfba04663} - f:\utils-installed\flv downloader\MoyeaCth.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - f:\program files\yahoo!\companion\installs\cpn0\yt.dll
uRun: [Yahoo! Pager] "f:\utils-~1\progra~1\yahoo\YAHOOM~1.EXE" -quiet
uRun: [SpybotSD TeaTimer] f:\utils-installed\spybot\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\z\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [CHotkey] mHotkey.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [FixCamera] c:\windows\FixCamera.exe
mRun: [tsnp2std] c:\windows\tsnp2std.exe
mRun: [QuickTime Task] "f:\utils-installed\program files\quicktime\qttask.exe" -atboottime
mRun: [RemoteControl] "f:\utils-installed\program files\powerdvd\PDVDServ.exe"
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [snp2std] c:\windows\vsnp2std.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [DownloadAccelerator] "g:\broadband\utils\dap\DAP.EXE" /STARTUP
mRun: [PCSuiteTrayApplication] f:\program files\nokia\nokia pc suite 6\LaunchApplication.exe -startup
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
dRun: [Nokia.PCSync] f:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
StartupFolder: c:\docume~1\z\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\imaget~1.lnk - c:\sonyhandycam\image transfer\SonyTray.exe
IE: &Clean Traces - g:\broadband\utils\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - g:\broadband\utils\dap\dapextie.htm
IE: Download &all with DAP - g:\broadband\utils\dap\dapextie2.htm
IE: Download with ImTOO Download YouTube Video - f:\utils-installed\downloadutubevideo\download youtube video\upod_link.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - f:\utils-~1\progra~1\yahoo\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: cognizant.com\blr.mail
DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE}
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {3D6B8E7F-9FF5-4ACE-B62C-6978BF794E46} = 192.168.1.1,61.1.96.71
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - g:\broadb~1\utils\dap\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - g:\broadb~1\utils\dap\dapie.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\z\applic~1\mozilla\firefox\profiles\h0ppt5h5.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - plugin: c:\documents and settings\z\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: f:\utils-installed\program files\quicktime\plugins\npqtplugin7.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [2009-7-9 22024]
R0 pxsec;pxsec;c:\windows\system32\drivers\pxsec.sys [2009-7-9 27656]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-10-28 148496]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-10-26 353680]
R2 CSIScanner;CSIScanner;c:\program files\tiaurtfl\tiaurtfl.exe [2009-7-9 4368952]
R2 sbbotdi;sbbotdi;g:\broadb~1\utils\dap\speedb~1\sbbotdi.sys [2007-3-15 33024]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S3 iadusb;ASL-25020;c:\windows\system32\drivers\glauiad.sys [2007-9-16 30630]

=============== Created Last 30 ================

2009-07-09 22:18 27,656 a------- c:\windows\system32\drivers\pxsec.sys
2009-07-09 22:18 22,024 a------- c:\windows\system32\drivers\pxscan.sys
2009-07-09 22:18 <DIR> --d----- c:\program files\tiaurtfl
2009-07-09 22:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PrevxCSI
2009-07-09 22:17 58 a------- c:\windows\wininit.ini
2009-07-08 20:37 <DIR> --dshr-- C:\F
2009-06-28 13:58 <DIR> --d----- c:\docume~1\z\applic~1\Malwarebytes
2009-06-28 13:51 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-28 13:51 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-28 13:51 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-28 13:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-28 12:40 54,156 a---h--- c:\windows\QTFont.qfn
2009-06-28 12:40 1,409 a------- c:\windows\QTFont.for
2009-06-27 16:40 <DIR> --dsh--- c:\documents and settings\z\IECompatCache
2009-06-21 14:02 <DIR> --d----- c:\windows\ie8updates
2009-06-21 13:17 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-21 13:17 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-21 11:26 <DIR> --dsh--- c:\documents and settings\z\PrivacIE
2009-06-21 11:12 <DIR> --dsh--- c:\documents and settings\z\IETldCache
2009-06-20 19:58 <DIR> -cd-h--- c:\windows\ie8

==================== Find3M ====================

2009-06-28 10:55 126,069,024 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-28 10:55 1,695,744 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-13 10:45 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 21:02 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 17:56 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 20:21 585,216 a------- c:\windows\system32\rpcrt4.dll
2008-10-14 07:31 56 a------- c:\program files\LeapOffice_SW_LicenseKeyInfo_Readme.txt
2008-05-19 13:07 28 a------- c:\program files\deviceinfo
2008-05-15 18:48 55,533 a------- c:\program files\RealNetworks License.html
2008-11-21 15:12 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008112120081122\index.dat

============= FINISH: 23:18:54.64 ===============
Attached File  Attach.txt   11.18KB   3 downloads

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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 17 July 2009 - 08:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 23 July 2009 - 01:07 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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