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Some kind of Trojan/Virus/Malware - Ready for help!


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3 replies to this topic

#1 DannyTourettesGuy

DannyTourettesGuy

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Posted 09 July 2009 - 01:16 PM

Problem description: My internet connectivity has slowed and become unstable. Also, when I click on links in a google search I tend to get re-directed to another website such as "Toseeka" and so forth. Typical spyware, easy to fix? Apparently not. When I visit websites, it tends to give a web error page in Firefox ("Failed to Connect"). And when it does load, it tends to load the page all screwed up - as in all of the words/fonts are in Times New Roman and stacked vertically. I've had a Time Warner tech to my home to double check our connections after they mentioned that they were indicating a possible "physical issue" with the coaxial cables themselves, but nothing has changed. I'm sure now it's some kind of virus.

Attempted fixes: AVG, Malwarebyte's Anti-Malware, and Spybot Search & Destroy have found a couple issues and contained/destroyed them. I feel like there might still be some lingering nasties out smarting those programs.

Recent changes: Nothing worth noting.

--

Operating system: Windows XP Pro, Service Pack 2, 32-bit.

System specs: ASUS P5N-SLI, Intel Core2 Duo CPU, NVIDIA GeForce 7600 SLI, 2 GB Ram, 650Watt Power Supply, 250 Gig local drive

I have Googled and read the FAQ: Yes

HIJACKTHIS LOG:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:47:50 AM, on 7/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Julian\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: avast!antivirus - Unknown owner - C:\WINDOWS\System32\avast!Antivirus.exe (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StarWind AE Service (starwindserviceae) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 4970 bytes


DDS Log

DDS (Ver_09-06-26.01) - NTFSx86
Run by Julian at 11:12:44.21 on Thu 07/09/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1025 [GMT -7:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
svchost
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Documents and Settings\Julian\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: SfcDisable=-99 (0xffffff9d)
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [Google Update] "c:\documents and settings\julian\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
uPolicies-system: EnableProfileQuota = 1 (0x1)
dPolicies-explorer: NoFolderOptions = 1 (0x1)
dPolicies-system: DisableRegistryTools = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~1\office12\GR99D3~1.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\julian\applic~1\mozilla\firefox\profiles\ax1vdpjd.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\julian\application data\move networks\plugins\npqmp071504000001.dll
FF - plugin: c:\documents and settings\julian\application data\mozilla\firefox\profiles\ax1vdpjd.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\julian\application data\mozilla\plugins\npo3dautoplugin.dll
FF - plugin: c:\documents and settings\julian\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npWebLaunch.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{F138E102-6942-4277-A9B5-E6714181B438}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-4-20 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-20 335752]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-20 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-20 108552]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-6 231704]
S1 drvdrv;drvdrv;\??\c:\program files\drv\drv.sys --> c:\program files\drv\drv.sys [?]
S2 avast!antivirus;avast!antivirus;c:\windows\system32\avast!antivirus.exe -k netsvcs --> c:\windows\system32\avast!Antivirus.exe -k netsvcs [?]
S2 drv;drv;c:\windows\system32\svchost.exe -k drv [2002-12-31 14336]
S3 UnlockerDriver4;UnlockerDriver4 Driver;c:\windows\system32\UnlockerDriver4.sys [2009-4-19 3584]
S4 lich;lich;"c:\windows\system32\lich.exe" --> c:\windows\system32\lich.exe [?]

=============== Created Last 30 ================

2009-07-09 10:39 <DIR> --d----- c:\program files\CCleaner
2009-07-08 18:05 <DIR> --d----- c:\program files\Trend Micro
2009-07-06 10:30 <DIR> --d----- c:\program files\AVG
2009-07-06 00:04 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-07-05 23:49 <DIR> --d----- c:\program files\MagicISO
2009-07-05 21:10 1,318 a------- c:\windows\EReg505.dat
2009-07-05 21:09 <DIR> --d----- c:\windows\ydkjmvs
2009-07-05 20:52 31,776 a------- c:\windows\UNWISE.EXE
2009-07-05 20:48 101,296 a------- c:\windows\~GLC0001.TMP
2009-07-05 20:09 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-07-04 01:25 48,128 a------- c:\windows\system32\drivers\61883.sys
2009-07-03 20:47 97 a------- c:\windows\wininit.ini
2009-07-03 13:47 0 a------- c:\windows\win32k.sys
2009-07-03 13:46 182,912 ac------ c:\windows\system32\dllcache\ndis.sys
2009-07-03 13:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\11386404
2009-07-03 13:44 <DIR> --dsh--- c:\windows\System Volume Information
2009-07-03 13:44 <DIR> --d----- c:\program files\drv
2009-07-03 13:44 2 a------- C:\-860092310
2009-07-01 17:31 64 a------- c:\windows\system32\Unlocker.cfg
2009-06-28 22:47 <DIR> --d----- c:\program files\WorldOfGoo
2009-06-28 22:39 <DIR> --d----- c:\program files\Magic Bullet Suite 2.0
2009-06-28 22:39 <DIR> --d----- c:\program files\Magic Bullet MisFire
2009-06-28 22:38 <DIR> --d----- c:\program files\Screaming Bee
2009-06-28 22:38 <DIR> --d----- c:\program files\Magic Bullet Looks
2009-06-28 22:38 <DIR> --d----- c:\program files\Magic Bullet Editors Vegas
2009-06-28 22:38 <DIR> --d----- c:\program files\KaraokeDX
2009-06-28 22:38 <DIR> --d----- c:\program files\Magic Bullet Editors 2.0 Vegas
2009-06-28 22:35 <DIR> --d----- c:\program files\YOU DON'T KNOW JACK
2009-06-28 22:34 <DIR> --d----- c:\program files\ydkj movies
2009-06-28 22:33 <DIR> --d----- c:\program files\Front Page Express
2009-06-25 23:19 <DIR> --d----- c:\docume~1\julian\applic~1\Malwarebytes
2009-06-25 23:19 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-25 23:19 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-25 23:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-25 23:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-24 20:58 <DIR> --d----- c:\program files\Tunatic
2009-06-16 14:45 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-06-16 14:45 <DIR> --d----- c:\program files\MSECACHE
2009-06-16 14:36 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-06-16 12:55 <DIR> --d----- c:\program files\Bonjour(2)
2009-06-15 16:51 <DIR> --d----- c:\windows\system32\KB905474
2009-06-10 18:22 <DIR> --d----- c:\program files\Alcohol Soft
2009-06-09 20:15 721,904 a------- c:\windows\system32\drivers\sptd.sys

==================== Find3M ====================

2009-07-09 11:12 105,292 a------- c:\windows\system32\drivers\47a6edf0.sys
2009-07-09 10:35 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-09 10:35 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-09 10:35 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-09 10:35 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-07-03 13:46 182,912 a------- c:\windows\system32\drivers\ndis.sys
2009-05-07 08:26 346,112 a------- c:\windows\system32\localspl.dll
2009-04-28 21:31 668,160 a------- c:\windows\system32\wininet.dll
2009-04-28 21:31 81,920 a------- c:\windows\system32\ieencode.dll
2009-04-19 21:09 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-04-19 20:31 99,970 a------- c:\windows\UninstallFirefox.exe
2009-04-19 20:31 2,648 a------- c:\windows\mozver.dat
2009-04-19 20:29 155,995 a------- c:\windows\java\packages\HRDBVF3R.ZIP
2009-04-19 20:29 2,232 a------- c:\windows\java\packages\data\DBZVDZP3.DAT
2009-04-19 20:29 2,678 a------- c:\windows\java\packages\data\RTJNDFD7.DAT
2009-04-19 20:29 2,678 a------- c:\windows\java\packages\data\OEKV1BPJ.DAT
2009-04-19 20:29 2,678 a------- c:\windows\java\packages\data\M7BX35ZX.DAT
2009-04-19 20:29 2,678 a------- c:\windows\java\packages\data\9NJHVVPB.DAT
2009-04-19 20:29 2,678 a------- c:\windows\java\packages\data\45FDRJXZ.DAT
2009-04-19 20:20 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-04-17 03:09 1,847,936 a------- c:\windows\system32\win32k.sys
2009-04-15 13:25 129,784 -------- c:\windows\system32\pxafs.dll
2009-04-15 13:24 90,112 a------- c:\windows\system32\dpl100.dll
2009-04-15 13:24 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-04-15 13:24 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-04-15 13:24 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-04-15 13:24 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-04-15 13:24 684,032 a------- c:\windows\system32\DivX.dll
2009-04-15 08:26 583,168 a------- c:\windows\system32\rpcrt4.dll

============= FINISH: 11:13:03.84 ===============

Attached Files



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#2 DannyTourettesGuy

DannyTourettesGuy
  • Topic Starter

  • Members
  • 2 posts
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  •  
  • Local time:01:11 PM

Posted 10 July 2009 - 12:45 PM

I understand everyone here is a volunteer, just wanted to move my post back somewhere near the top of Page 1 to see if I get any help.

Thanks. :thumbup2:

Hello DannyTourettesGuy,

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 10 July 2009 - 05:36 PM.


#3 m0le

m0le

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Posted 17 July 2009 - 08:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#4 m0le

m0le

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Posted 23 July 2009 - 01:06 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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