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Number of problems, possibly virus-related...


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12 replies to this topic

#1 joestrummer

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Posted 09 July 2009 - 12:54 PM

Hi folks,

I've had a number of problems pop up simultaneously over the past few days. Unsure when it started exactly, but I first noticed it when I tried to log in to MSN. It went through the usual "logging you in" process, but just as the main MSN screen came up, the program just shut down. I tried reinstalling it, but that didn't help. I then noticed that some of my google searches were being redirected to dodgy websites, which made me think I had a virus, so I ran avast! and picked up a few things, which were either deleted or moved to the chest. Only problem is that now I can't use google at all - anytime I try to search for something, nothing happens - the spinning icon to say Firefox is finding the website just spins continuously. Anytime I try to access google I can't access any websites at all, unless I close firefox down and use ctrl-alt-del to end the firefox.exe process, then restart it. Other search engines seem to work fine, only google is giving me grief.

The next odd thing I noticed is that after I restarted my computer, the audio wasn't working. A quick search gave me a solution: Start, Run, type services.msc, find Windows Audio and start it manually. I have to do this everytime I restart my computer now, otherwise I get no audio at all. I'm also now having to start my wireless network manually too after a restart - usually it picks it up automatically, but not any more.

I tried a system restore, but none of the restore points seem to work (is this a common problem with system restore? I've had a lot of issues with it in the past).

I'm using Windows XP SP3. Any help anyone can give me would be great.

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#2 boopme

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Posted 09 July 2009 - 02:31 PM

Hello,let's move this from XP to Am I Infected and do some scans..

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 joestrummer

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Posted 09 July 2009 - 03:54 PM

Thanks for the quick reply, boopme. Here's the log:

Malwarebytes' Anti-Malware 1.38
Database version: 2400
Windows 5.1.2600 Service Pack 3

09/07/2009 21:42:45
mbam-log-2009-07-09 (21-42-45).txt

Scan type: Quick Scan
Objects scanned: 126279
Time elapsed: 4 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\LocalService\Application Data\twain_32 (Spyware.Zbot) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\localservice\application data\twain_32\user.ds (Spyware.Zbot) -> Quarantined and deleted successfully.

#4 boopme

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Posted 09 July 2009 - 04:03 PM

Ok cool. Please do these next so we can see if there is anything else.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 joestrummer

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Posted 10 July 2009 - 02:02 AM

All done. SUPER removed a few things, but nothing has changed - google is still acting up, MSN still crashes, and Windows Audio still needs to be started manually. Here's the SUPER log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/10/2009 at 05:35 AM

Application Version : 4.26.1006

Core Rules Database Version : 3983
Trace Rules Database Version: 1923

Scan type : Complete Scan
Total Scan Time : 06:43:54

Memory items scanned : 262
Memory threats detected : 0
Registry items scanned : 8020
Registry threats detected : 6
File items scanned : 280147
File threats detected : 41

Rogue.Component/Trace
HKLM\Software\Microsoft\503A2654
HKLM\Software\Microsoft\503A2654#503a2654
HKLM\Software\Microsoft\503A2654#Version
HKLM\Software\Microsoft\503A2654#503a8bd4
HKLM\Software\Microsoft\503A2654#503ae231
HKU\S-1-5-21-3848244587-2123032078-78071454-1006\Software\Microsoft\FIAS4057

Adware.Tracking Cookie
.mediaplex.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
media.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
media.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
media.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
media.adrevolver.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.trinitymirror.112.2o7.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.hitbox.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.hitbox.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.ehg-mgnlimited.hitbox.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adviva.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.overture.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.atdmt.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.tradedoubler.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
ads.revsci.net [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.casalemedia.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.casalemedia.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.casalemedia.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]
.adopt.euroclick.com [ C:\Documents and Settings\Studying\Application Data\Mozilla\Firefox\Profiles\w5aogkbs.default\cookies.txt ]

#6 boopme

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Posted 10 July 2009 - 10:56 AM

Ok,, sometimes it takes several tools and scans...
Now we'll run 2 part 1's..

GooredFix

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.


S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 joestrummer

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Posted 10 July 2009 - 11:30 AM

Ok, both done, although Gooredfix didn't present me with any options. It just brought up a screen saying it would automatically check and remove infection, and asked if I wanted to go ahead with it. I clicked yes. Here is the log:

GooredFix by jpshortstuff (03.07.09)
Log created at 17:25 on 10/07/2009 (Chris)
Firefox version 3.0.11 (en-GB)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [17:09 12/05/2006]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [22:55 11/01/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [17:47 03/04/2009]
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} [13:00 17/06/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="C:\Program Files\Real\RealPlayer\browserrecord" [13:39 01/05/2008]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [22:55 11/01/2009]

-=E.O.F=-



And the Smitfraud log:



SmitFraudFix v2.423

Scan done at 17:27:33.56, 10/07/2009
Run from C:\Documents and Settings\Chris\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Acer\Acer eConsole\MediaServerService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vsnpstd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\wltray.exe
C:\WINDOWS\system32\lexpps.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Belkin\F5D7051v3\BelkinWCUI.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chris\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\Chris


C:\DOCUME~1\Chris\LOCALS~1\Temp


C:\Documents and Settings\Chris\Application Data


Start Menu


C:\DOCUME~1\Chris\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="c:\\windows\\system32\\dezubebo.dll,C:\\WINDOWS\\system32\\mufayehu.dll c:\\windows\\system32\\totemoze.dll"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Belkin Wireless G Plus USB Network Adapter
DNS Server Search Order: 192.168.1.254

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254


Scanning for wininet.dll infection


End

#8 boopme

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Posted 10 July 2009 - 11:51 AM

Looks like some baddies in both.
Goored Part 2
Please double-click Goored.exe on your Desktop to run it. Select 2. Fix Goored by typing 2 and pressing Enter. Make sure all instances of Firefox are closed at this point. Type y at the prompt and press Enter again. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).


S!Ri's SmitfraudFix part 2
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 joestrummer

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Posted 10 July 2009 - 12:39 PM

Goored gave back an identical log:

GooredFix by jpshortstuff (03.07.09)
Log created at 18:10 on 10/07/2009 (Chris)
Firefox version 3.0.11 (en-GB)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [17:09 12/05/2006]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [22:55 11/01/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [17:47 03/04/2009]
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} [13:00 17/06/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="C:\Program Files\Real\RealPlayer\browserrecord" [13:39 01/05/2008]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [22:55 11/01/2009]

-=E.O.F=-


Smitfraud gave me this:

SmitFraudFix v2.423

Scan done at 18:19:09.14, 10/07/2009
Run from C:\Documents and Settings\Chris\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts

127.0.0.1 localhost
127.0.0.1 mozilla.com
127.0.0.1 www.mozilla.com
127.0.0.1 firefox.com
127.0.0.1 www.firefox.com
127.0.0.1 www.firefox2.com
127.0.0.1 firefox2.com
127.0.0.1 ftp.saix.net
127.0.0.1 download.mozilla.com

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\..\{DDCFD457-C43A-4914-A0FC-792F473753D2}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

"System"=""


RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End



MBAM didn't find anything this time:

Malwarebytes' Anti-Malware 1.38
Database version: 2400
Windows 5.1.2600 Service Pack 3

10/07/2009 18:37:09
mbam-log-2009-07-10 (18-37-09).txt

Scan type: Quick Scan
Objects scanned: 125453
Time elapsed: 4 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 boopme

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Posted 10 July 2009 - 12:57 PM

And are you still being redirected??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 joestrummer

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Posted 10 July 2009 - 01:07 PM

Sorry, I neglected to inform you of my status :thumbsup:

Yeah, google still hangs, MSN crashes, windows audio still needs to be started manually. Also, the volume control has disappeared and I need to get to this through the start menu now.

I'm not being redirected to anything, google just hangs if I try a search and I can't access ANY websites afterwards. I have to close firefox and kill the firefox.exe process (seems to hang around even after the firefox window is closed) before I can access anything. Same thing happens in IE.

It's a complete mystery to me!

#12 joestrummer

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Posted 11 July 2009 - 06:19 PM

Any other ideas on what I could do?

#13 boopme

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Posted 11 July 2009 - 06:36 PM

Ok we have 3 tools left here. But they are one ata time.


Rerun MBAM like this:
Yours needs an update.
Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

***********************
Run Dr.Web

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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