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Problems with malwarebytes and others


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3 replies to this topic

#1 kbelim54

kbelim54

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Posted 09 July 2009 - 09:24 AM

Iīm getting a 732 error when trying to update the malwarebytes and i junt canīt access their website.
In addition there was some problem with the "show hidden folders and files" feature, when i selected it, it just de-selected automaticaly, but for now, that is fixed. something modified the registry and changed the value to 2 instead of 1, however iīm afraid i hasnīt been able to find whatever caused this, so i think it will come back.

here is the dds log:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Daniel at 11:11:18,29 on 09/07/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_10
MicrosoftŪ Windows Vista™ Home Premium 6.0.6001.1.1252.55.1046.18.2037.713 [GMT -3:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\alg.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Windows\system32\Dwm.exe
C:\Users\Daniel\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\explorer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Vivo 3G\Vivo 3G.exe
C:\Windows\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\Documents\Downloads\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

BHO: Facilitador de Leitor de Link Adobe PDF: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Auxiliar de Conexão do Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Google Update] "c:\users\daniel\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\bubbles.exe" /runcleanupscript
StartupFolder: c:\users\daniel\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\users\daniel\appdata\roaming\micros~1\windows\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: realsecureweb.com.br\www
Trusted Zone: realsecureweb.com.br\www2
TCP: {C0817E6D-D9BE-46B5-BFDC-F78175CA1F84} = 200.220.227.101 200.142.130.10
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath -

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.allow_platform_file_picker", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.hideGoButton", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.remoteLookups", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.updateURL", "http://sb.google.com/safebrowsing/update?client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.lookupURL", "http://sb.google.com/safebrowsing/lookup?sourceid=firefox-antiphish&features=TrustRank&client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.reportURL", "http://sb.google.com/safebrowsing/report?");

============= SERVICES / DRIVERS ===============

R2 {95808DC4-FA4A-4C74-92FE-5B863F82066B};{95808DC4-FA4A-4C74-92FE-5B863F82066B};c:\program files\cyberlink\powerdvd\000.fcl [2007-11-3 41456]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-3-5 73728]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-4-17 1153368]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-3-5 111104]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2007-10-10 235648]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2008-3-5 7424]
S2 erzdtaxd;Support System;c:\windows\system32\svchost.exe -k netsvcs [2008-6-10 21504]
S2 gupdate1c9cdbe5366559f;Google Update Service (gupdate1c9cdbe5366559f);c:\program files\google\update\GoogleUpdate.exe [2009-5-5 133104]
S4 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-3-5 209408]

=============== Created Last 30 ================

2009-07-09 10:57 2,260 a------- c:\windows\system32\tmp.reg
2009-07-09 10:39 61,440 a------- c:\windows\system32\drivers\zqwbl.sys
2009-07-09 10:24 61,440 a------- c:\windows\system32\drivers\frftnwe.sys
2009-07-04 05:02 61,440 a------- c:\windows\system32\drivers\wjkgs.sys
2009-07-04 04:07 <DIR> --d----- c:\users\daniel\appdata\roaming\Malwarebytes
2009-07-04 04:07 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-04 04:07 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-04 04:07 <DIR> --d----- c:\programdata\Malwarebytes
2009-07-04 04:07 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-04 04:07 <DIR> --d----- c:\progra~2\Malwarebytes
2009-06-28 18:08 4,096 a------- c:\windows\system32\0AB7A.tmp
2009-06-24 01:46 4,096 a------- c:\windows\system32\09D28.tmp
2009-06-19 18:38 57,344 a------- c:\windows\system32\DPLAY.DLL
2009-06-17 14:39 3,495,784 a------- c:\windows\system32\d3dx9_33.dll
2009-06-17 14:39 1,123,696 a------- c:\windows\system32\D3DCompiler_33.dll
2009-06-17 14:39 443,752 a------- c:\windows\system32\d3dx10_33.dll
2009-06-17 14:39 81,768 a------- c:\windows\system32\xinput1_3.dll
2009-06-17 14:38 <DIR> --d----- c:\windows\system32\xlive
2009-06-17 14:36 4,096 a------- c:\windows\system32\0C94A.tmp

==================== Find3M ====================

2009-07-06 22:28 637,106 a------- c:\windows\system32\prfh0416.dat
2009-07-06 22:28 122,732 a------- c:\windows\system32\prfc0416.dat
2009-06-02 11:17 75,776 a------- c:\windows\system32\WS2Fix.exe
2009-05-31 20:46 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-31 20:46 86,016 a------- c:\windows\inf\infstor.dat
2009-05-31 20:46 51,200 a------- c:\windows\inf\infpub.dat
2008-11-04 06:45 1,830 a------- c:\users\daniel\appdata\roaming\wklnhst.dat
2008-07-24 10:49 174 a------- c:\program files\desktop.ini
2008-07-24 10:42 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-05 22:29 318,818 a------- c:\windows\inf\perflib\0416\perfi.dat
2006-11-05 22:29 318,818 a------- c:\windows\inf\perflib\0416\perfh.dat
2006-11-05 22:29 37,412 a------- c:\windows\inf\perflib\0416\perfd.dat
2006-11-05 22:29 37,412 a------- c:\windows\inf\perflib\0416\perfc.dat
2006-11-02 06:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 06:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 06:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 06:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-03-05 09:47 76 ---shr-- c:\windows\CT4CET.bin
2008-03-14 21:12 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-03-14 21:12 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-03-14 21:12 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-01-19 04:34 1,081,344 a--shr-- c:\windows\system32\pargauov.dll
2008-03-05 17:28 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 11:12:00,14 ===============
Attached File  Attach.txt   5.41KB   9 downloads

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m

#2 m0le

m0le

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Posted 17 July 2009 - 08:32 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 kbelim54

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Posted 18 July 2009 - 06:43 AM

Thanks a lot, but i got everything solved here.

#4 m0le

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Posted 18 July 2009 - 07:07 AM

Okay, thanks for letting me know.

Cheers :thumbup2:

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Since this issue appears to be resolved ... this topic has been closed.

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