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Posted 08 July 2009 - 09:04 PM
Posted 08 July 2009 - 10:58 PM
Posted 09 July 2009 - 05:49 AM
CA anti-virus came up and said it quarantined these items, now windows is asking me to insert the CD for Windows service pack 3 because "files that are required for windows to operate properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files. Insert your Windows XP Home Edition Service Pack 3 CD now." When you click cancel, you get a warning "Windows File Protection. You chose not to restore the original versions of the files. This may affect Windows stability. Are you sure you want to keep these unrecognized file versions? Yes / No "
What's going on here and how do I fix it. None of us have a SP 3 CD as it was downloaded. If we clik yes on keeping the unrecognized file versions are we gonna mess up windows?
I have run a complete CA scan after the event, while running malwarebytes I got the windows message. Malwarebytes also came up clean.
Posted 09 July 2009 - 05:55 AM
Posted 09 July 2009 - 06:04 AM
If you go to the CA forum, it's obvious this is their problem.
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