Posted 08 July 2009 - 04:53 PM
I think my Mother's computer is using XP. Almost nothing opens up after you click it. I can't even open the about dialog box to find out which operating system she has, but I think it is XP Home.
She says all she wants is email, but she does click on links and goes to websites, she just thinks it part of the email.
I got the email opened for her, but I couldn't open Internet Explorer to search for a solution.
But, now I do have Internet Explorer open, but I can't open Outlook.
When you click the desktop email it makes a sound like something is wrong and nothing opens up.
When you click on the Start button and then click on a program nothing opens up.
She has a keyboard with a button for her email and one for the web, but when you press it, it makes that noise and nothing opens.