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Can't Open Programs On My Mother's Computer


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#1 bobbitt

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Posted 08 July 2009 - 04:53 PM

I think my Mother's computer is using XP. Almost nothing opens up after you click it. I can't even open the about dialog box to find out which operating system she has, but I think it is XP Home.

She says all she wants is email, but she does click on links and goes to websites, she just thinks it part of the email.

I got the email opened for her, but I couldn't open Internet Explorer to search for a solution.

But, now I do have Internet Explorer open, but I can't open Outlook.

When you click the desktop email it makes a sound like something is wrong and nothing opens up.

When you click on the Start button and then click on a program nothing opens up.

She has a keyboard with a button for her email and one for the web, but when you press it, it makes that noise and nothing opens.

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#2 bobbitt

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Posted 08 July 2009 - 05:18 PM

Never mind.

My sister came over and said her husband said to try turning it off.

I did, and now it seems to be working again.

Thanks anyway, sorry to bother you.

Edited by bobbitt, 08 July 2009 - 05:18 PM.


#3 hamluis

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Posted 08 July 2009 - 05:25 PM

No bother :thumbsup:, the best problems are those with such easy resolutions...it may benefit someone else with a similar situation that you posted your solution.

Louis




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