Posted 08 July 2009 - 04:16 PM
I was directed here by an IT specialist at my university when I described troubles with my home computer(s). I have Vista, DSL (Verizon) and got hijacked by my.freeze, which took over as my homepage and has messed up browser links. I took steps to remove it, but there is residual damage. Many links to websites don't connect, seemingly at random, and some weird, invisible Word files open whenever the program is run, and I need to use task manager to turn it off. I've read the intro material and printed out the directions pages for combofix as instructed.
Long story short: I'm not a power user, and I was advised to use combofix to eliminate the troubles. That required me to register here, post this message, and get an approved combofix helper into the action to help. I take it this means I should await a reply before trying to run combofix.
Help is greatly appreciated since both my wife and I depend heavily on connectivity for work and lots of other things.