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Win32.TDSS.rtk


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15 replies to this topic

#1 VinnyP

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Posted 08 July 2009 - 09:40 AM

Everytime I open google and do a search and try to select one of the search results I am redirected to some BS site and sometimes get a pop that I am infected with a virus and should do a scan. I X out of this popup window and close my browser (IE8). I run Spybot and get these results:

Win32.TDSS.rtk: [SBI $79B0E3AB] File (File, nothing done)
C:\Windows\System32\drivers\SKYNETnhndplpb.sys
Properties.size=0
Properties.md5=282B9FF0290D24DA0EA61120FD42024C

Win32.TDSS.rtk: [SBI $49F1C28A] File (File, nothing done)
C:\Windows\System32\SKYNETdrccaqim.dll
Properties.size=0
Properties.md5=55B7F2C7B33EAE0D491835D31E22EF1F

Win32.TDSS.rtk: [SBI $49F1C28A] File (File, nothing done)
C:\Windows\System32\SKYNETpojiixvr.dll
Properties.size=0
Properties.md5=731C7FD5006DF3CC3AB01134CA3F94DE

Win32.TDSS.rtk: [SBI $00122603] File (File, nothing done)
C:\Windows\temp\SKYNETpyfilfwito.tmp
Properties.size=0
Properties.md5=9CAB8C63FC112DED4A0023F2231A36EC

Win32.TDSS.rtk: [SBI $00122603] File (File, nothing done)
C:\Windows\temp\SKYNETrsfefdylti.tmp
Properties.size=0
Properties.md5=731C7FD5006DF3CC3AB01134CA3F94DE

Win32.TDSS.rtk: [SBI $1A7ABF3C] File (File, nothing done)
C:\Windows\System32\SKYNETlog.dat
Properties.size=0
Properties.md5=F2308B7B83E58EF193FEB26054FAF576

Win32.TDSS.rtk: [SBI $1A7ABF3C] File (File, nothing done)
C:\Windows\System32\SKYNETremyxosu.dat
Properties.size=0
Properties.md5=9CAB8C63FC112DED4A0023F2231A36EC

Win32.TDSS.rtk: [SBI $1A7ABF3C] File (File, nothing done)
C:\Windows\System32\SKYNETrexpoxvh.dat
Properties.size=0
Properties.md5=5330F8F2DB0EAFFE68636761F11498EF

DoubleClick: Tracking cookie (Internet Explorer: Vincent) (Cookie, nothing done)


BurstMedia: Tracking cookie (Internet Explorer: Vincent) (Cookie, nothing done)


Zedo: Tracking cookie (Internet Explorer: Vincent) (Cookie, nothing done)


Right Media: Tracking cookie (Internet Explorer: Vincent) (Cookie, nothing done)


BurstMedia: Tracking cookie (Internet Explorer: Vincent) (Cookie, nothing done)
*****************************************************************************

I let Spybot remove these files but when I open browser and do a google search and select another result, the same thing happens.
How can I permanetly remove the above files so that they won't keep coming back? I also tried Ad-Aware without any luck either.
I am running Vista Home Premium 32bit. I am unable to install Service Pack2 also.
Thanks

Edited by VinnyP, 08 July 2009 - 10:14 AM.


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#2 boopme

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Posted 08 July 2009 - 10:58 AM

HJi Vinny,Please run Rootrepeal and then MBAM if possoble.

Next Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 VinnyP

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Posted 08 July 2009 - 01:20 PM

Ok, Boop
I ran RootRepeal but couldn't get it to finish. Tried several times. It would get close and then a popup window would appear with no visible message. Waited and waited but nothing. When I click close program would crash and I would have to start over only to have same problem. Tried to attach image of program at time of crash but not sure how to do it.

Ran MalwareBytes and am posting that report though. After scan I remove all problems and had to reboot to finish removal. AFter reboot I tried to run RootRepeal again and same thing happened.

Malwarebytes' Anti-Malware 1.38
Database version: 2394
Windows 6.0.6001 Service Pack 1

7/8/2009 12:27:55 PM
mbam-log-2009-07-08 (12-27-55).txt

Scan type: Quick Scan
Objects scanned: 82586
Time elapsed: 2 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 12
Registry Values Infected: 12
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\System32\SKYNETpojiixvr.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{85a35eb1-11bb-4fa8-bddb-9332afa280fe} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{85a35eb1-11bb-4fa8-bddb-9332afa280fe} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingb4097 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingd6734 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletinga1609 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingc1936 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingb7934 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingd1297 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletinga6590 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingc4748 (Trojan.TDSS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingb7807 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingd9511 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletinga113 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\spybotdeletingc4301 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\system32\kotobd.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
\\?\globalroot\systemroot\System32\SKYNETpojiixvr.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Windows\System32\SKYNETpojiixvr.dll (Trojan.TDSS) -> Delete on reboot.
C:\Windows\Temp\SKYNETporxqrdtrd.tmp (Trojan.TDSS) -> Delete on reboot.
C:\Windows\System32\SKYNETlog.dat (Trojan.Agent) -> Delete on reboot.
C:\Windows\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\Vincent\AppData\Roaming\msgwin.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\npptools.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.

#4 boopme

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Posted 08 July 2009 - 02:15 PM

Hi again ,I need to give you this advice now..

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 VinnyP

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Posted 08 July 2009 - 02:56 PM

I do not use this computer for banking and credit cards I have used in past have been cancelled re-issued with new account numbers. So lets go for it.

#6 boopme

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Posted 08 July 2009 - 03:43 PM

Ok run these next..
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 VinnyP

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Posted 09 July 2009 - 09:56 AM

I can not get SDFix to run. Did everything I could (Command Prompt flashes on then off again). SDFix help page suggest that this happens on XP or Windows 2000, but I have Vista Home Premium. I followed the direction anyway and it still didn't work so I tried the next step by checking the ComSpec value and it was as it should be. But still could not get it to run. Is there anything else I can do? Is there another method to fix this? I am going nuts with this.

#8 boopme

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Posted 09 July 2009 - 10:05 AM

Ok that was my bad,sorry, Can you try runnnig the Rootrepeall again?

Run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 VinnyP

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Posted 09 July 2009 - 10:29 AM

Still can not run RootRepeal but here is report from SmitFraudFix:

SmitFraudFix v2.423

Scan done at 10:25:23.21, Thu 07/09/2009
Run from C:\Users\Vincent\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS WiFi-AP Solo\RtWLan.exe
C:\Program Files\ASUS\AASP\1.00.32\aaCenter.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Vincent


C:\Users\Vincent\AppData\Local\Temp


C:\Users\Vincent\Application Data


Start Menu


C:\Users\Vincent\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="kotobd.dll"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\SYSTEM32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
DNS Server Search Order: 192.168.11.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C0D04378-DB87-4D80-9D46-F83BA441DD9E}: DhcpNameServer=192.168.11.1


Scanning for wininet.dll infection


End

#10 boopme

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Posted 09 July 2009 - 10:50 AM

Ok,that's good. Run DrWeb and post the log. Then do Part 2 of Siri


You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 VinnyP

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Posted 09 July 2009 - 11:10 AM

Where do I get DrWeb and what is Siri?

#12 boopme

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Posted 09 July 2009 - 11:29 AM

Siri smitfraudfix are the instructions I just posted and here is DRWeb
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#13 VinnyP

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Posted 09 July 2009 - 12:49 PM

I can not get DrWeb CureIt to run either. I get to the Start/Update window and once Start is selected, after a few seconds, I get popup window stating that

"t8c54.exe has stopped working"

"A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution
is available."

I tried to run in Safe Mode as per instructions. Are we running out of fixes here?

#14 boopme

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Posted 09 July 2009 - 12:54 PM

Well looks like we need specialized tools here. You will need to run HJT/DDS.
Please follow this guide.Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 VinnyP

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Posted 09 July 2009 - 01:44 PM

Thanks so much for your time and attempts to solve this. You are a tribute to those who are willing to help peeps like me who are dazed and confused.
Vinny




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