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Hey i have a problem i need help


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#1 JumpingRabbits

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Posted 08 July 2009 - 04:14 AM

Hi every time i click on anything or just when i start up i get this error code

Attached File  image.jpg   103.31KB   15 downloads

my anti virus cant remove it it just tells me to restart i cant get this annoying error code to go away.

can someone help me out?


thanks.

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#2 garmanma

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Posted 08 July 2009 - 10:01 AM

It is possible you have an orphaned entry after previous malware removal


Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Mark
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#3 JumpingRabbits

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Posted 08 July 2009 - 10:03 AM

Thanks so much man i appreciate it it worked (Y)




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