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Symantec blocking ntoskrnl.exe popping up every 2 min


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12 replies to this topic

#1 SB_guacho

SB_guacho

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  • 26 posts
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  • Local time:07:37 PM

Posted 07 July 2009 - 11:50 PM

I've been recieving the popup message that ntoskrnl.exe is being blocked every 2 minutes or so for the past few weeks. At first I ignored it, but after doing some searchign on the internet i am a bit concerned. My computer seems to be functioning fine other than the popup message though.


DDS (Ver_09-06-26.01) - NTFSx86
Run by AJ Schrader at 21:41:09.29 on Tue 07/07/2009
Internet Explorer: 8.0.6001.18783
Microsoft® Windows Vista™ Enterprise 6.0.6001.1.1252.1.1033.18.3069.1595 [GMT -7:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec Endpoint Protection *enabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\johnsadventures.com\John's Background Switcher\BackgroundSwitcher.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\AJ Schrader\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gmail.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [BackgroundSwitcher] "c:\program files\johnsadventures.com\john's background switcher\BackgroundSwitcher.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
TCP: {F06E5F34-11D1-417D-8456-D1F80628CB1E} = 192.168.35.2 192.168.35.2

============= SERVICES / DRIVERS ===============

R2 {22D78859-9CE9-4b77-BF18-AC83E81A9263};{22D78859-9CE9-4b77-BF18-AC83E81A9263};c:\program files\hp\quickplay\000.fcl [2008-11-14 13560]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-11-14 47640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-2 101936]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2006-12-18 73472]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2006-12-18 43904]
S2 gupdate1c9896810dbedd9;Google Update Service (gupdate1c9896810dbedd9);c:\program files\google\update\GoogleUpdate.exe [2009-2-7 133104]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-07-01 06:40 104,104 a------- c:\windows\system32\GDIPFONTCACHEV1.DAT
2009-06-18 21:38 <DIR> --d----- c:\program files\iPod
2009-06-18 21:38 <DIR> --d----- c:\program files\iTunes
2009-06-11 11:41 2,033,152 a------- c:\windows\system32\win32k.sys
2009-06-11 11:41 636,928 a------- c:\windows\system32\localspl.dll
2009-06-11 11:41 784,896 a------- c:\windows\system32\rpcrt4.dll

==================== Find3M ====================

2009-07-07 20:32 20,187 a------- c:\users\ajschr~1\appdata\roaming\nvModes.dat
2009-06-18 21:32 86,016 a------- c:\windows\inf\infstor.dat
2009-06-18 21:32 51,200 a------- c:\windows\inf\infpub.dat
2009-06-18 21:32 86,016 a------- c:\windows\inf\infstrng.dat
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-08 22:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-08 22:34 71,680 a------- c:\windows\system32\iesetup.dll
2008-11-14 11:36 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:42 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-03-31 19:57 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-03-31 19:57 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-11-14 16:38 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2009-03-31 19:57 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-02-16 17:13 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2009-02-16 17:13 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2009-02-16 17:13 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 21:42:05.34 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:37 PM

Posted 16 July 2009 - 08:52 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#3 SB_guacho

SB_guacho
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:07:37 PM

Posted 17 July 2009 - 12:26 AM

DDS (Ver_09-06-26.01) - NTFSx86
Run by AJ Schrader at 22:18:54.40 on Thu 07/16/2009
Internet Explorer: 8.0.6001.18783
Microsoft® Windows Vista™ Enterprise 6.0.6001.1.1252.1.1033.18.3069.1956 [GMT -7:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec Endpoint Protection *enabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\johnsadventures.com\John's Background Switcher\BackgroundSwitcher.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\AJ Schrader\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gmail.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [BackgroundSwitcher] "c:\program files\johnsadventures.com\john's background switcher\BackgroundSwitcher.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10a.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
TCP: {F06E5F34-11D1-417D-8456-D1F80628CB1E} = 192.168.35.2 192.168.35.2

============= SERVICES / DRIVERS ===============

R2 {22D78859-9CE9-4b77-BF18-AC83E81A9263};{22D78859-9CE9-4b77-BF18-AC83E81A9263};c:\program files\hp\quickplay\000.fcl [2008-11-14 13560]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-11-14 47640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-2 101936]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2006-12-18 73472]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2006-12-18 43904]
S2 gupdate1c9896810dbedd9;Google Update Service (gupdate1c9896810dbedd9);c:\program files\google\update\GoogleUpdate.exe [2009-2-7 133104]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-07-15 20:51 <DIR> --d----- c:\program files\iPod
2009-07-15 20:51 <DIR> --d----- c:\program files\iTunes
2009-07-15 20:08 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 20:08 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 20:08 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 20:08 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-01 06:40 104,104 a------- c:\windows\system32\GDIPFONTCACHEV1.DAT

==================== Find3M ====================

2009-07-16 21:23 20,187 a------- c:\users\ajschr~1\appdata\roaming\nvModes.dat
2009-06-18 21:32 86,016 a------- c:\windows\inf\infstor.dat
2009-06-18 21:32 51,200 a------- c:\windows\inf\infpub.dat
2009-06-18 21:32 86,016 a------- c:\windows\inf\infstrng.dat
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-08 22:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-08 22:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-04-23 05:43 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 05:42 636,928 a------- c:\windows\system32\localspl.dll
2009-04-21 04:55 2,033,152 a------- c:\windows\system32\win32k.sys
2008-11-14 11:36 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:42 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-11-14 16:38 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2009-02-16 17:13 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2009-02-16 17:13 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2009-02-16 17:13 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 22:19:49.92 ===============

Attached Files



#4 m0le

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Posted 17 July 2009 - 08:26 PM

Hi SB_guacho,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

I will be back soon with the first instructions.

Thanks :thumbup2:
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#5 SB_guacho

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Posted 17 July 2009 - 09:54 PM

Yep I still need help. Thanks mole

#6 m0le

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Posted 18 July 2009 - 03:31 AM

Hi SB_guacho,

This isn't a malware issue but a Symantec one. This solution (which I found here should solve it)

sep manager
clients
select your group
click the policies tab
expand the section location specific settings (insert your location name here):
edit the client user interface control settings (we are using mixed control)
under mixed control, select customize
at the very bottom, under show/hide intrusion prevention notifications, set to server control
select the client user interface settings tab
uncheck the box to display intrusion prevention notifications

Let me know if that fixes your problem. :thumbup2:
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#7 m0le

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Posted 21 July 2009 - 11:21 AM

Hi SB_guacho,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,


m0le
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#8 SB_guacho

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Posted 21 July 2009 - 01:24 PM

Mole, sorry I have been away from the computer for the past few days. I will be attempting to fix the problem today. Thank you for the help.

#9 m0le

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Posted 21 July 2009 - 01:57 PM

Cheers for the reply. :thumbup2:
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#10 SB_guacho

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Posted 21 July 2009 - 03:56 PM

I've tried searchign on the internet but i can't figure out how to access SEP manager... I've gone through all the settings on Symantec and can't figure out where to locate it. Sorry, thanks.

#11 m0le

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Posted 21 July 2009 - 05:17 PM

SEP manager is the Symantec Endpoint Protection control panel. Your antivirus' settings are found there and hopefully Clients should be there.

Find the icon in the bottom right tray and right click. Look for Open or something similar.

Edited by m0le, 21 July 2009 - 05:18 PM.

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#12 m0le

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Posted 24 July 2009 - 11:51 AM

Are you still there SB_guacho?
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#13 m0le

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Posted 25 July 2009 - 09:33 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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