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Had the 9129837.exe virus, I think some remains.


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#1 richeyrock

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Posted 07 July 2009 - 07:24 PM

Late last week while surfing, I believe I clicked a bad link. Programs began acting strangely.
I opened task manager and saw a program running called 9129837.exe. I killed the process, but when I did, the computer began to shut down and reboot.
When it started back up, 9129873.exe was back. I killed it again and tried running the follwing:

My Symantec AV would run but could not update defs. Full scan showed nothing.
Spybot would not run start or run.
HiJackThis would not start or run.
ZoneAlarm was running, but would let 'net traffic continue even after I set it to lock all.

I shut it down, and booted with a "Deepwater" emergency CD and ran it's AV (I forget which) and it found and removed 9129837.exe, as well as brastia.exe and nah_xctp.exe

After finishing that and rebooting back into XP, I get a "Generic Host Process For Win32 Services has closed" crash window for SVCHOST.exe and it asks me to send the crash data to MS.
I did that - but it offers no resolution or fix.

Now, my computer can no longer see my home network either.

I'm wondering if there are remenants of the above that are still wreaking havoc, or if they've changed some settings that I'm missing to get my network visible again?

Any help is greatly appreciated! Let me know what to do.

Running XP Pro SP3

Thanks!

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#2 richeyrock

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Posted 19 July 2009 - 01:52 PM

Still can't connect to my home network. No help?

#3 garmanma

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Posted 19 July 2009 - 05:13 PM

Cannot connect:

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.

I would still scan for leftovers

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Edited by garmanma, 19 July 2009 - 05:14 PM.

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