Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need help finishing a computer cleanup


  • This topic is locked This topic is locked
9 replies to this topic

#1 fujidave

fujidave

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 07 July 2009 - 07:07 PM

My neighbors laptop was "acting freaky". They asked me to look at it. I ran Malwarebyte's Anti-Malware, Spybot S&D, and Adaware. Anti-Malware found various trojans, viruses and assorted malware. I wish I would have wrote them down but alas I didn't. I ran each in safe mode and in user mode. Finally None of the three found any. Prior to running these I turned system restore off and deleted all temp files, internet temp files, and any old software that she doen't use. Because her ISP is comcast she opted for their free version of McAfee. After all of the above three software found no more problems, I updated and ran McAfee. It did not find anything else. She is also having problems with it running slow. I checked out and stop most of the unneeded background software using Autoruns and Bleepingcomputer's startup list. I also checked her services against other list on this website. Then I finally defraged the harddrive and turned recovery back on.

Now I just need a third and more knowing eye to look at the enclosed list to see what else I may need to do.

Thanks,
David Walden

DDS file follows:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Britani Hobby at 19:48:28.28 on Tue 07/07/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.74 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\progra~1\common~1\instal~1\update~1\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\Documents and Settings\Britani Hobby\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.dell4me.com/myway
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uInternet Settings,ProxyOverride = actsvr.comcastonline.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_08\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/html - {051c9ee7-0a51-44d4-8ef7-959bd6a11874} -
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-1 201320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-1 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-1 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-1 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-1 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-1 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-1 40488]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 sys;sys;c:\windows\system32\svchost.exe -k sys [2004-8-10 14336]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-1 33832]

=============== Created Last 30 ================

2009-07-06 17:08 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-06 17:08 1,409 a------- c:\windows\QTFont.for
2009-07-06 16:30 2 a------- c:\windows\msoffice.ini
2009-07-06 15:49 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-07-06 14:41 <DIR> --d----- c:\windows\system32\XPSViewer
2009-07-06 14:37 117,760 -------- c:\windows\system32\prntvpt.dll
2009-07-06 14:37 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-07-06 14:37 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-07-06 14:37 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-07-06 14:37 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-07-06 14:37 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-07-06 14:37 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-07-06 14:37 <DIR> --d----- C:\a4c8801c186db1fd0e8d2bcef6
2009-07-06 09:53 <DIR> --d----- c:\windows\system32\scripting
2009-07-06 09:53 <DIR> --d----- c:\windows\l2schemas
2009-07-06 09:53 <DIR> --d----- c:\windows\system32\en
2009-07-06 09:53 <DIR> --d----- c:\windows\system32\bits
2009-07-06 09:48 <DIR> --d----- c:\windows\ServicePackFiles
2009-07-06 09:37 <DIR> --d----- c:\windows\EHome
2009-07-06 06:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-07-05 15:15 <DIR> --d----- c:\docume~1\britan~1\applic~1\Malwarebytes
2009-07-04 23:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-01 19:31 10,531 a------- c:\windows\system32\Config.MPF
2009-07-01 19:30 143,360 a------- c:\windows\system32\dunzip32.dll
2009-07-01 19:25 33,832 a------- c:\windows\system32\drivers\mferkdk.sys
2009-07-01 19:25 201,320 a------- c:\windows\system32\drivers\mfehidk.sys
2009-07-01 19:25 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-07-01 19:25 40,488 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-07-01 19:25 35,240 a------- c:\windows\system32\drivers\mfebopk.sys
2009-07-01 19:25 113,952 a------- c:\windows\system32\drivers\Mpfp.sys
2009-07-01 19:24 <DIR> --d----- c:\program files\McAfee.com
2009-07-01 19:23 <DIR> --d----- c:\program files\common files\McAfee
2009-07-01 19:23 <DIR> --d----- c:\program files\McAfee
2009-07-01 18:44 <DIR> --d----- c:\windows\pss
2009-06-25 23:27 <DIR> --d----- c:\program files\sys

==================== Find3M ====================

2009-07-06 09:59 77,899 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:56 827,392 -------- c:\windows\system32\dllcache\wininet.dll
2009-04-29 00:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-29 00:56 44,544 a------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-29 00:56 1,159,680 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-29 00:56 671,232 -------- c:\windows\system32\dllcache\mstime.dll
2009-04-29 00:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-29 00:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-29 00:56 3,596,288 -------- c:\windows\system32\dllcache\mshtml.dll
2009-04-29 00:56 477,696 -------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-29 00:56 193,024 -------- c:\windows\system32\dllcache\msrating.dll
2009-04-28 05:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-25 01:27 636,088 -------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 01:26 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-04-21 22:01 2,724 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 08:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 10:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll

============= FINISH: 19:49:37.49 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 fujidave

fujidave
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 07 July 2009 - 07:11 PM

I meant to add,,, This is the forth computer of someone elses that I have had the pleasure of cleaning and low and behold like the other three it had a copy of Limewire. I deleted this and told her to never use it again. It's amazing how many problems could be prevented if it wasn't for this P2P virus sharing,,,,I mean, file sharing service.

Thanks again in advance.

David

#3 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:46 PM

Posted 16 July 2009 - 06:10 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#4 fujidave

fujidave
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 17 July 2009 - 10:11 PM

Nothing has changed since my original post. After posting my original post, I shut this laptop down and left it alone. I'll be leaving July 18th to go out of town for a week so if I won't be able to work on the laptop until then.
Thanks

#5 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:46 AM

Posted 21 July 2009 - 05:54 AM

Hi fujidave,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there when you return home.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#6 fujidave

fujidave
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 21 July 2009 - 08:08 AM

I'll be home on Friday 24 July and will be able to work on the laptop then. If there is anyway you can post some fixes by Thursday 23 July then I will be able to apply these when I get home.


Thanks,
David

#7 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:46 AM

Posted 21 July 2009 - 11:06 AM

The DDS log looks clean, fujidave. It sounds like MBAM cleaned it up nicely. Did you remove MBAM after the clean-up? The logfile would have been useful. However, you said that the last run of the three tools showed nothing. That corresponds with the DDS log.

There are a couple of things that you could do to clean up a bit.

The Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Also we can remove orphan entries with the reg file below.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it to your desktop (click file, save as) as fixit.reg In the same open notepad, at the bottom select:(filetype = any).

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{5CBE2611-C31B-401F-89BC-4CBB25E853D7}"=-

NOTICE: This file was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Locate fixit.reg on your Desktop and double-click on it.
You will receive a prompt similar to: "Do you wish to merge the information into the registry?".
Answer "Yes" and wait for a message to appear similar to "Merged Successfully".

Please reply back letting me know if it merged correctly.

Nothing else needs doing though. :thumbup2:
Posted Image
m0le is a proud member of UNITE

#8 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:46 AM

Posted 28 July 2009 - 04:55 PM

Are you still there fujidave?
Posted Image
m0le is a proud member of UNITE

#9 fujidave

fujidave
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 28 July 2009 - 10:03 PM

Sorry,
I thought I did reply but looking at the thread it appears that I may have closed the window before posting the reply.
I did everything suggested and all seems to be working OK. With the exception that she running on 256MB RAM but that's her problem.
My neighbor now has her laptop back and is enjoying it trojan free!
But it does appear that I did my job too good. Now her brother wants me to work on his computer. So I'll probably start a new thread in the coming weeks.

Again thank you for your help and you can now close this thread.

Fujidave

#10 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:46 AM

Posted 29 July 2009 - 12:36 PM

Okay, fujidave, thanks for the update. Glad I could help :thumbup2:

-------------------------------------

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
Posted Image
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users