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hijackthis log/ slow startup


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2 replies to this topic

#1 lululover215

lululover215

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  • Local time:03:13 PM

Posted 07 July 2009 - 03:33 PM

DDS (Ver_09-06-26.01) - NTFSx86
Run by user at 16:28:36.74 on Tue 07/07/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1513 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\vfsFPService.exe
C:\Program Files\Acer\Acer Bio Protection\CompPtcVUI.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\system32\spool\DRIVERS\W32X86\3\lxddserv.exe
C:\Windows\system32\lxddcoms.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\locator.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\iashost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\user\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Opera\opera.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\user\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant =
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: 1 (0x1): {02478d38-c3f9-4efb-9b51-7695eca05670} - Yahoo! Toolbar Helper
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
uRun: [eAudio] c:\program files\acer\empowering technology\eaudio\eAudio.exe
uRun: [LManager] c:\progra~1\launch~1\LManager.exe
uRun: [IgfxTray] c:\windows\system32\igfxtray.exe
uRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
uRun: [Persistence] c:\windows\system32\igfxpers.exe
uRun: [Aim6]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ePower_DMC] "c:\program files\acer\empowering technology\epower\ePower_DMC.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Skytel] Skytel.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Copy to &Lightning Note - c:\program files\wordperfect lightning\programs\WPLightningCopyToNote.hta
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AWinNotifyVitaKey MC3000 - c:\program files\acer\acer bio protection\WinNotify.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
LSA: Notification Packages = scecli c:\program files\acer\acer bio protection\PwdFilter

============= SERVICES / DRIVERS ===============

R0 AlfaFF;AlfaFF File System mini-filter;c:\windows\system32\drivers\AlfaFF.sys [2008-3-26 43184]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-23 64160]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-7-7 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-11 327688]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-30 108552]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-3-26 61424]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-29 906520]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-29 298776]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-3-21 24576]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1029456]
R2 lxdd_device;lxdd_device;c:\windows\system32\lxddcoms.exe -service --> c:\windows\system32\lxddcoms.exe -service [?]
R2 lxddCATSCustConnectService;lxddCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxddserv.exe [2007-5-25 99248]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-3-26 122368]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-7-7 348752]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 vfsFPService;Validity Fingerprint Service;c:\windows\system32\vfsFPService.exe [2008-2-15 595248]
R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2009-3-30 1533808]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-3-21 54784]
R3 L1E;NDIS Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1E60x86.sys [2009-5-20 48640]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 vfs101x;vfs101x;c:\windows\system32\drivers\vfs101x.sys [2008-2-15 40752]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\mcafee\siteadvisor\mcsacore.exe" --> c:\program files\mcafee\siteadvisor\McSACore.exe [?]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program

files\viewpoint\common\ViewpointService.exe [?]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-5-1 55280]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-3-21 80912]
S4 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-2-25 21752]
S4 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-3-26 81504]
S4 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-2-25 49152]
S4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-2-25 131072]
S4 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-3-26 233472]

=============== Created Last 30 ================

2009-07-07 13:40 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-07-07 13:40 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-07-07 13:40 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-07-07 13:40 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-07-07 13:40 <DIR> --d----- c:\program files\common files\PC Tools
2009-07-07 13:39 <DIR> --d----- c:\users\user\appdata\roaming\PC Tools
2009-07-07 13:39 <DIR> --d----- c:\programdata\PC Tools
2009-07-07 13:39 <DIR> --d----- c:\program files\Spyware Doctor
2009-07-07 13:39 <DIR> --d----- c:\progra~2\PC Tools
2009-07-04 22:15 <DIR> --d----- c:\program files\common files\DivX Shared
2009-07-03 10:22 <DIR> --d----- c:\programdata\Electronic Arts
2009-07-03 10:22 <DIR> --d----- c:\progra~2\Electronic Arts
2009-07-03 10:16 <DIR> --d----- c:\program files\Microsoft WSE
2009-07-03 10:15 2,414,360 a------- c:\windows\system32\d3dx9_31.dll
2009-06-29 14:09 <DIR> --d----- c:\programdata\AVG Security Toolbar
2009-06-29 14:09 <DIR> --d----- c:\progra~2\AVG Security Toolbar
2009-06-17 14:21 <DIR> --d----- c:\windows\system32\IOSUBSYS
2009-06-09 18:03 1,638,912 a------- c:\windows\system32\mshtml.tlb
2009-06-09 18:03 784,896 a------- c:\windows\system32\rpcrt4.dll

==================== Find3M ====================

2009-06-29 14:08 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-29 14:08 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-21 08:24 143,360 a------- c:\windows\inf\infstrng.dat
2009-06-21 08:24 51,200 a------- c:\windows\inf\infpub.dat
2009-06-21 08:24 86,016 a------- c:\windows\inf\infstor.dat
2009-06-17 11:27 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-17 11:27 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-27 19:02 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-27 17:38 665,600 a------- c:\windows\inf\drvindex.dat
2009-05-20 09:10 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-20 06:02 48,640 a------- c:\windows\system32\drivers\L1E60x86.sys
2009-05-09 01:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 01:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-05-04 17:26 56 a---h--- c:\programdata\ezsidmv.dat
2009-05-04 17:26 56 a---h--- c:\progra~2\ezsidmv.dat
2009-05-01 14:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-23 08:14 623,616 a------- c:\windows\system32\localspl.dll
2009-04-21 07:39 2,034,688 a------- c:\windows\system32\win32k.sys
2009-04-11 02:33 986,600 a------- c:\windows\system32\winload.exe
2009-04-11 02:33 926,184 a------- c:\windows\system32\winresume.exe
2009-04-11 02:33 614,376 a------- c:\windows\system32\ci.dll
2009-04-11 02:32 50,664 a------- c:\windows\system32\PSHED.DLL
2009-04-11 02:32 3,601,896 a------- c:\windows\system32\ntkrnlpa.exe
2009-04-11 02:32 3,549,672 a------- c:\windows\system32\ntoskrnl.exe
2009-04-11 02:32 438,744 a------- c:\windows\system32\mcupdate_GenuineIntel.dll
2009-04-11 02:32 245,736 a------- c:\windows\system32\clfs.sys
2009-04-11 02:32 177,128 a------- c:\windows\system32\halmacpi.dll
2009-04-11 02:32 140,776 a------- c:\windows\system32\halacpi.dll
2009-04-11 02:32 17,896 a------- c:\windows\system32\kd1394.dll
2009-04-11 02:32 19,944 a------- c:\windows\system32\kdusb.dll
2009-04-11 02:32 17,384 a------- c:\windows\system32\kdcom.dll
2009-04-11 02:27 627,200 a------- c:\windows\system32\sethc.exe
2009-04-11 02:22 7,168 a------- c:\windows\system32\f3ahvoas.dll
2009-04-11 02:21 37,376 a------- c:\windows\system32\cdd.dll
2009-04-11 01:03 12,240,896 a------- c:\windows\system32\NlsLexicons0007.dll
2009-04-11 01:03 2,644,480 a------- c:\windows\system32\NlsLexicons0009.dll
2009-04-11 00:57 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-04-11 00:54 2,048 a------- c:\windows\system32\mferror.dll
2009-04-11 00:39 16,384 a------- c:\windows\system32\iscsilog.dll
2009-04-11 00:27 2,560 a------- c:\windows\system32\msimsg.dll
2009-04-11 00:23 289,792 a------- c:\windows\system32\atmfd.dll
2009-04-11 00:12 617,984 a------- c:\windows\system32\adtschema.dll
2009-04-10 21:59 107,612 a------- c:\windows\system32\StructuredQuerySchema.bin
2008-08-19 19:33 0 a------- c:\users\user\appdata\roaming\wklnhst.dat
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-06-13 07:24 8 a--shr-- c:\windows\system32\705203836C.sys
2008-10-29 17:18 7,152 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 16:30:08.90 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:13 PM

Posted 16 July 2009 - 06:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 teacup61

teacup61

    Bleepin' Texan!


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Posted 22 July 2009 - 09:23 PM

Due to the lack of feedback this Topic is closed.

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Error reading poptart in Drive A: Delete kids y/n?




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