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Win32/PSW.OnLineGames.NNU trojan


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34 replies to this topic

#1 missmuffy

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Posted 07 July 2009 - 10:38 AM

Hi, I recently found the torjan in the title on my pc and I have been on the Am I Infected forum getting some brilliant help there.

This is the link to the thread so you can see what we have doine up to date.
http://www.bleepingcomputer.com/forums/t/238305/infected-with-trojan/

We think we are getting to the bottom of the problem but as my helper says, they sent me here to make sure I am clean so here are my logs ect.

My AVG has stopped finding tojans on my pc and now only has a few cookies showing up, but there are still little 6's all over my Window Messenger, some icons in my start menu have changed but other then that my pc and internet seem to be working as normal. Like I said I think this is just precautionary...at least I hope so ;)

*edit*
I dunno if this means anything but I notice when going into 'my computer' and selecting anything, it sounds like it clicks a few times more then what I actually press. No idea if this is relevent


DDS (Ver_09-06-26.01) - NTFSx86
Run by Muffy at 16:29:01.90 on 07/07/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.400 [GMT 1:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Sygate Personal Firewall *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Sygate\SPF\smc.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Muffy\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [SmcService] c:\progra~1\sygate\spf\smc.exe -startgui
mRun: [C-Media Mixer] Mixer.exe /startup
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\muffy\applic~1\mozilla\firefox\profiles\hf764bbs.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-4-18 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-18 335752]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-18 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-18 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-6-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-6-23 72944]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-4-18 907032]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-18 298776]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-6-23 7408]
S3 AVPsys;AVPsys;c:\windows\system32\drivers\cdaudio.sys [2001-8-17 18688]
S4 vsdatant;vsdatant; [x]

=============== Created Last 30 ================

2009-07-05 12:21 286,208 a------- c:\temp\0hzql3zl.exe
2009-07-04 09:58 2,012 a------- c:\windows\system32\tmp.reg
2009-07-03 23:31 --d----- c:\program files\ESET
2009-07-03 12:16 14,774,760 a------- c:\temp\2f35pvh4.exe
2009-07-02 23:36 50,688 a------- c:\temp\ATF-Cleaner.exe
2009-07-02 23:36 --d----- C:\temp
2009-07-02 23:15 --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-07-02 23:15 --d----- c:\program files\SUPERAntiSpyware
2009-07-02 23:15 --d----- c:\docume~1\muffy\applic~1\SUPERAntiSpyware.com
2009-07-02 23:14 --d----- c:\program files\common files\Wise Installation Wizard
2009-07-02 18:29 --d----- c:\docume~1\muffy\applic~1\Malwarebytes
2009-07-02 18:29 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-02 18:29 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-02 18:29 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-02 18:29 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-21 23:39 --d----- c:\windows\system32\NtmsData
2009-06-09 11:42 --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar

==================== Find3M ====================

2009-07-01 10:52 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 20:46 21,840 a------t c:\windows\system32\SIntfNT.dll
2009-05-29 20:46 17,212 a------t c:\windows\system32\SIntf32.dll
2009-05-29 20:46 12,067 a------t c:\windows\system32\SIntf16.dll
2009-05-07 16:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 05:46 666,624 a------- c:\windows\system32\wininet.dll
2009-04-29 05:46 81,920 a------- c:\windows\system32\ieencode.dll
2009-04-25 23:07 14,988 a------- c:\windows\DIIUnin.dat
2009-04-25 23:07 94,208 a------- c:\windows\DIIUnin.exe
2009-04-25 23:07 2,829 a------- c:\windows\DIIUnin.pif
2009-04-25 22:01 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-04-23 09:47 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-04-19 00:35 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-04-18 17:59 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-04-17 13:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 15:51 585,216 a------- c:\windows\system32\rpcrt4.dll
1999-07-07 01:00 6 ---shr-- c:\windows\@@desktop.dat

============= FINISH: 16:29:41.76 ===============

Attached Files


Edited by missmuffy, 07 July 2009 - 11:19 AM.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 16 July 2009 - 11:21 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 missmuffy

missmuffy
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Posted 16 July 2009 - 01:45 PM

Woohoo! Thanks so much for getting back to me!

Here is the log. I am so pleased to be finally working on the problem! No new symptoms/problems to report really. Internet is acting a little slow from time to time and Windows Messenger still does not look right.

Logfile of random's system information tool 1.06 (written by random/random)
Run by Muffy at 2009-07-16 19:40:08
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 31 GB (79%) free of 39 GB
Total RAM: 767 MB (66% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:40:51, on 16/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Muffy\Desktop\RSIT.exe
C:\Program Files\trend micro\Muffy.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

--
End of file - 4684 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-04-23 1107224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-06-14 1004800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-06-14 1004800]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-06-09 1948440]
"Cmaudio"=RunDll32 cmicnfg.cpl,CMICtrlWnd []
"SmcService"=C:\PROGRA~1\Sygate\SPF\smc.exe [2004-10-15 2577632]
"C-Media Mixer"=Mixer.exe /startup []
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-01-05 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-04-02 342312]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]
"msnmsgr"=C:\Program Files\Windows Live\Messenger\msnmsgr.exe [2009-02-06 3885408]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2009-06-23 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-12-22 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-04-23 11952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AVG\AVG8\avgam.exe"="C:\Program Files\AVG\AVG8\avgam.exe:*:Enabled:avgam.exe"
"C:\Program Files\AVG\AVG8\avgdiag.exe"="C:\Program Files\AVG\AVG8\avgdiag.exe:*:Enabled:avgdiag.exe"
"C:\Program Files\AVG\AVG8\avgdiagex.exe"="C:\Program Files\AVG\AVG8\avgdiagex.exe:*:Enabled:avgdiagex.exe"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG8\avgnsx.exe"="C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"D:\Games\World of Warcraft\Launcher.exe"="D:\Games\World of Warcraft\Launcher.exe:*:Enabled:Blizzard Launcher"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"D:\Games\Zoo Tycoon 2\zt.exe"="D:\Games\Zoo Tycoon 2\zt.exe:*:Enabled:Zoo Tycoon 2 Executable"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4abc27eb-5e78-11de-946c-000b2b0bd0cf}]
shell\AutoRun\command - F:\1mteolu9.com
shell\open\command - F:\1mteolu9.com


======List of files/folders created in the last 1 months======

2009-07-16 19:40:13 ----D---- C:\Program Files\trend micro
2009-07-16 19:40:08 ----D---- C:\rsit
2009-07-16 01:31:02 ----HDC---- C:\WINDOWS\$NtUninstallKB973346$
2009-07-16 01:30:55 ----HDC---- C:\WINDOWS\$NtUninstallKB971633$
2009-07-16 01:28:15 ----HDC---- C:\WINDOWS\$NtUninstallKB961371$
2009-07-04 09:58:23 ----A---- C:\WINDOWS\system32\tmp.txt
2009-07-04 09:58:12 ----A---- C:\rapport.txt
2009-07-03 23:31:24 ----D---- C:\Program Files\ESET
2009-07-02 23:36:32 ----D---- C:\temp
2009-07-02 23:27:41 ----A---- C:\WINDOWS\ntbtlog.txt
2009-07-02 23:15:35 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-07-02 23:15:25 ----D---- C:\Program Files\SUPERAntiSpyware
2009-07-02 23:15:24 ----D---- C:\Documents and Settings\Muffy\Application Data\SUPERAntiSpyware.com
2009-07-02 23:14:54 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-07-02 18:29:40 ----D---- C:\Documents and Settings\Muffy\Application Data\Malwarebytes
2009-07-02 18:29:30 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-07-02 18:29:30 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-06-21 23:39:12 ----D---- C:\WINDOWS\system32\NtmsData

======List of files/folders modified in the last 1 months======

2009-07-16 19:40:14 ----D---- C:\WINDOWS\Temp
2009-07-16 19:40:13 ----RD---- C:\Program Files
2009-07-16 19:39:58 ----D---- C:\WINDOWS\Prefetch
2009-07-16 19:36:18 ----D---- C:\Program Files\Mozilla Firefox
2009-07-16 10:42:46 ----D---- C:\WINDOWS
2009-07-16 01:31:23 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-07-16 01:31:05 ----HD---- C:\WINDOWS\inf
2009-07-16 01:31:03 ----D---- C:\WINDOWS\system32
2009-07-16 01:31:01 ----HD---- C:\WINDOWS\$hf_mig$
2009-07-16 01:30:58 ----A---- C:\WINDOWS\imsins.BAK
2009-07-16 01:30:57 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-07-15 12:14:48 ----HD---- C:\$AVG8.VAULT$
2009-07-15 11:16:31 ----D---- C:\WINDOWS\system32\CatRoot2
2009-07-07 16:10:56 ----A---- C:\WINDOWS\system32\MRT.exe
2009-07-02 23:39:43 ----SHD---- C:\RECYCLER
2009-07-02 23:28:22 ----D---- C:\Documents and Settings
2009-07-02 23:15:32 ----SHD---- C:\WINDOWS\Installer
2009-07-02 23:14:54 ----D---- C:\Program Files\Common Files
2009-07-02 18:50:45 ----D---- C:\WINDOWS\system32\drivers
2009-06-30 10:24:35 ----SD---- C:\Documents and Settings\Muffy\Application Data\Microsoft
2009-06-30 10:23:59 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-06-22 09:45:18 ----D---- C:\WINDOWS\Minidump

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\system32\DRIVERS\amdk7.sys [2008-04-13 37760]
R1 AvgLdx86;AVG AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-07-01 335752]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-06-16 27784]
R1 AvgTdiX;AVG8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-04-23 108552]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 wpsdrvnt;wpsdrvnt; \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys []
R2 wg3n;SyGate for NT, wg3n; C:\WINDOWS\SYSTEM32\Drivers\wg3n.sys [2004-10-15 14568]
R2 wg4n;SyGate for NT, wg4n; C:\WINDOWS\SYSTEM32\Drivers\wg4n.sys [2004-10-15 14568]
R2 wg5n;SyGate for NT, wg5n; C:\WINDOWS\SYSTEM32\Drivers\wg5n.sys [2004-10-15 14568]
R2 wg6n;SyGate for NT, wg6n; C:\WINDOWS\SYSTEM32\Drivers\wg6n.sys [2004-10-15 14568]
R3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter; C:\WINDOWS\system32\DRIVERS\AN983.sys [2004-08-03 36224]
R3 cmpci;C-Media PCI Audio Driver (WDM); C:\WINDOWS\system32\drivers\cmaudio.sys [2002-11-18 377358]
R3 ms_mpu401;Microsoft MPU-401 MIDI UART Driver; C:\WINDOWS\system32\drivers\msmpu401.sys [2001-08-17 2944]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 AVPsys;AVPsys; \??\C:\WINDOWS\system32\drivers\cdaudio.sys []
S3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2005-12-15 1368000]
S3 ctsfm2k;Creative SoundFont Management Device Driver; C:\WINDOWS\system32\DRIVERS\ctsfm2k.sys [2005-01-10 138752]
S3 ossrv;Creative OS Services Driver; C:\WINDOWS\system32\DRIVERS\ctoss2k.sys [2005-01-10 106496]
S3 P17;SB Live! 24-bit; C:\WINDOWS\system32\drivers\P17.sys [2007-06-15 1127936]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []
S4 vsdatant;vsdatant; C:\WINDOWS\system32\drivers\vsdatant.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8emc;AVG8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-07-01 907032]
R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-04-23 298776]
R2 SmcService;Sygate Personal Firewall; C:\Program Files\Sygate\SPF\smc.exe [2004-10-15 2577632]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-04-02 656168]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:07:22 AM

Posted 16 July 2009 - 05:07 PM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 4

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 5
  • Please download Ad-Aware Free - Anniversary Edition to your desktop. The Ad-Aware Free - Anniversary Edition installation file will be Ad-AwareAE.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free - Anniversary Edition will be installed.
  • When the Ad-Aware Free - Anniversary Edition Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free - Anniversary Edition.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free - Anniversary Edition found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free - Anniversary Edition scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free - Anniversary Edition.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

Check your computer with anti-rootkit applications. I recommend avast! antirootkit or Trend Micro RootkitBuster.

Step 8

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 9

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

The entry below indicates that you have LinkScanner installed on your computer.

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dlll

WebmasterWorld says:
LinkScanner was withdrawn because it was a security risk for AVG users.

I recommend that you remove AVG V8 and reload it without the website scanner or download AVG Free. Please see this thread regarding LinkScanner Concerns AVG Stops Real-Time Scanning".

On July 5, 2008 Peter Cameron, a managing director of AVG for Australia and New Zealand, said that the AVG free edition is already fixed, and a new commercial version will be released on July 9. He pointed to a new version of free AVG 8 (build 138, July 4) that "addressed and rectified the issue," and also said that the old version of free AVG 8 was currently getting auto-updated with the new code, but that this usually takes a few days to propagate to the users.

Step 12
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 13

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

By fixing the "Optional Fixes", you will remove the program from your startup but you will not remove the program itself. Note the large number of startup items. This adversely affects the bootup time and computer speed with this large amount of unnecessary programs loading at startup and then running in the background.

Please run HijackThis and click Scan. Place checks next to the HijackThis entries that are Optional Fixes that you have chosen to remove from your startup list.

Rundll32 cmicnfg.cpl, CMICtrlWnd (System tray control panel for C-Media based soundcards ) process can be removed to free up resources without compromising system performance. System tray control panel for C-Media based soundcards - often included on popular motherboards with in-built audio. Available via Start > Settings > Control Panel. This is a valid program but it is not required to run on startup. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd

Mixer.exe (C-Media Mixer) process can be removed to free up resources without compromising system performance. The C-Media Mixer - C-Media produce audio chipsets that are often found on popular motherboards with on-board audio. Provides System Tray access to change audio settings. Available via Start -> Settings -> Control Panel or Start -> Program. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup

You have QuickTime running at Startup. This is QuickTime's system tray icon and not necessary for the program to function properly. It is considered to be a resource hog. You can fix this with HijackThis, but you will need to change the setting in QuickTime Player itself to keep it from resetting itself. To Remove The QuickTime Icon From System Tray:
  • Right-click the icon and select QuickTime Preferences.
  • Select Advanced tab (farthest to right)
  • Locate the option Install QuickTime icon in system tray in the Tray Icon area near the bottom and uncheck the box next to it.
  • Exit the Preferences by selecting OK.
  • This should remove the icon from your tray and it should not be there the next time you restart your computer.
Item(s) to fix in HijackThis:

O4 ‑ HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" ‑atboottime

You have iTunesHelper.exe running at Startup. iTunesHelper.exe is a process belonging to Itunes MP3 streaming tool by Apple which allows you to play MP3's. This process speeds up iTunes when it starts, and the program also monitors for connected iPod devices. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

You have reader_sl.exe running at Startup. This is a process associated with the Adobe Reader. It is used to decrease the load time for the reader when a PDF document is selected. This is a non-essential process. You will still be able to start it manually if you need it. You can fix this with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

msmsgs.exe (MSN Messenger Internet chat tool) is the main process relating to the MSN Messenger Internet chat tool installed by default on most Windows computers. The Windows Messenger (IM, MSN Messenger) from Microsoft provides Online Chat and Instant Messaging. If you don't use Windows Messenger, you can
  • Rename the "Messenger" folder.
  • Uninstall, Stop, Disable or Remove "Windows Messenger (IM, MSN Messenger)".
A tray bar is also installed alongside this process for easy access to its features which include Internet chat, file sharing and audio/video conferencing. This is a non-essential process. Disabling or enabling it is down to user preference. process can be removed to free up resources without compromising system performance. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

msnmsgr.exe (MSN Messenger From Microsoft) (Windows Messenger) is the Microsoft instant messaging program built into Windows XP. There is also a Windows Messenger service built into Windows XP that helps produce pop up ads via IP addresses. The two programs are completely separate and do different things even though Microsoft has essentially named them the same. MSN Messenger from Microsoft is an online chat, instant messaging program and file sharing program bundled with Windows and Microsoft Office. MSN Messenger is another chat program from Microsoft that can run simultaneously with Windows Messenger. If you don't use Windows Messenger (IM, MSN Messenger), you can
  • Rename the "Messenger" folder.
  • Uninstall, Stop, Disable or Remove "Windows Messenger (IM, MSN Messenger)".
Item(s) to fix in HijackThis:

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

IDriverT.exe (InstallDriver Table Manager) process can be removed to free up resources without compromising system performance. IDriverT.exe is a process which belongs to the InstallShield product installation service which should only appear when you are installing a new piece of software. This program is not required to start automatically as you can start it manually if you need it. To change to Manual:
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for InstallDriver Table Manager and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

ipodservice.exe is a process belonging to Apple's iTunes peer-to-peer download tool. The ipodservice.exe process is a utility used to download mp3 files for your iPod. If you do not use it, or do not have an iPod, you can safely disable this process. This process can be removed to free up resources without compromising system performance. It is advised that you disable this program so that it does not take up necessary resources. To disable ipodservice, click Start > Settings > Control Panel > Performance and Maintenance > Administrative Tools > Services. Find the IpodService, Right-click and select Properties. Change the setting in StartUp type: to Disabled or click Start > Run. Type services.msc Find the IpodService, Right-click and select Properties. Change the setting in StartUp type to Disabled to disable the service. Item(s) to fix in HijackThis:

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 14

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • a new HijackThis log
Please advise me of any problems you still have.
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#5 missmuffy

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Posted 17 July 2009 - 01:14 PM

Okay I have just finished the first of the scans.

I did the Panda one first and got 15 hits. It says they are all Latent and can disinifect some of them if I sign up, should I?

W32/Lineage.KZQ.worm
1. D:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP78\A0018439.inf
2. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP83\A0019568.inf
3. D:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP77\A0018430.inf
4. D:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP83\A0019569.inf
5. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP83\A0019590.inf
6. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP83\A0019591.inf
7. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP78\A0018437.inf
8. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP77\A0018428.inf

Generic Malware
1. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP84\A0019631.exe
2. C:\Documents and Settings\Muffy\Desktop\SmitfraudFix\404Fix.exe

W32/Linegage.kot
1. hkey_classes_root\clsid\madown

Cookie/Atlas DMT
1. C:\Documents and Settings\Muffy\Cookies\muffy@atdmt[1].txt

Cookie/Doubleclick
1. C:\Documents and Settings\Muffy\Cookies\muffy@doubleclick[1].txt

Application/IEDefender
1. C:\System Volume Information\_restore{2C33E06...CBA-0DB92A1FC024}\RP84\A0019632.exe
2. C:\Documents and Settings\Muffy\Desktop\SmitfraudFix\IEDFix.C.exe


It also produced a log which gave similar information but it does not copy/paste well into this box and gets a bit scrambled. I will anyway thought if it helps. Carrying on with other scans now.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2009-07-17 19:07:53
PROTECTIONS: 1
MALWARE: 6
SUSPECTS: 1
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
AVG Anti-Virus 8.5 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Muffy\Cookies\muffy@doubleclick[1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Muffy\Cookies\muffy@atdmt[1].txt
00484705 Application/IEDefender HackTools No 0 Yes No C:\Documents and Settings\Muffy\Desktop\SmitfraudFix\IEDFix.C.exe
00484705 Application/IEDefender HackTools No 0 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP84\A0019632.exe
00611227 w32/lineage.kot Virus/Trojan No 0 Yes No hkey_classes_root\clsid\madown
00921467 Generic Malware Virus/Trojan No 0 Yes No C:\Documents and Settings\Muffy\Desktop\SmitfraudFix\404Fix.exe
00921467 Generic Malware Virus/Trojan No 0 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP84\A0019631.exe
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP83\A0019590.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP83\A0019591.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP77\A0018428.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP78\A0018437.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No C:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP83\A0019568.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No D:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP77\A0018430.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No D:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP78\A0018439.inf
01676125 W32/Lineage.KZQ.worm Virus/Worm No 1 Yes No D:\System Volume Information\_restore{2C33E066-DDA0-4B50-8CBA-0DB92A1FC024}\RP83\A0019569.inf
;===================================================================================================================================================================================
SUSPECTS
Sent Location E
;===================================================================================================================================================================================
No C:\Documents and Settings\Muffy\Desktop\SmitfraudFix.exe E
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description E
;===================================================================================================================================================================================
;===================================================================================================================================================================================

Edited by missmuffy, 17 July 2009 - 01:23 PM.


#6 suebaby41

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Posted 17 July 2009 - 02:21 PM

Please delete the SmitfraudFix folder.

The files identified as malware are in your System Volume Folder. We will clean this folder after we finish cleaning.
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#7 missmuffy

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Posted 17 July 2009 - 03:45 PM

The results of the second scan using BitDefender

BitDefender Online Scanner - Real Time Virus Report
Generated at: Fri, Jul 17, 2009 - 21:44:00

Scan Info


Scanned Files 176531

Infected Files 1

Virus Detected Gen:Trojan.Heur.PT.2437C8D8D8 1


It says it eliminated this threat but I can't find where it found it. In the System Restore belive.

Will do a third scan tomorrow, got to go out now :thumbup2: Also, deleted the smitfraud folder.

Edited by missmuffy, 17 July 2009 - 03:48 PM.


#8 suebaby41

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Posted 18 July 2009 - 06:20 AM

  • Please download
    VundoFix by Atribune to your desktop.
  • Double-click VundoFix.exe to run it. If using Windows Vista, be sure to Run As Administrator.
    You want to run the fix until you see all Vundo files say: "Has been deleted".
  • Click the Scan for Vundo button.
  • When VundoFix opens, click the Scan for Vundo button.
  • After scanning is completed, click the Fix Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES.
  • After you click Yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot. Follow the above instructions starting from Click the "Scan for Vundo button. when VundoFix appears at reboot.
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#9 missmuffy

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Posted 18 July 2009 - 11:22 AM

Okay will get right on it. I still have steps 4 onwards to do. I'll run Vundo first then carry on with the rest of the instructions?

Here is the log of the thirds scan, using Windowssecurity.com Trojan scan.

a-squared Web Malware Scanner v. 4.0

Scan settings:

Objects: Memory, Traces, Cookies, C:\WINDOWS\, C:\Program Files
Scan archives: On
Heuristics: Off
ADS Scan: On

Scan start: 18/07/2009 11:50:58


Scanned

Files: 21195
Traces: 372123
Cookies: 338
Processes: 32

Found

Files: 0
Traces: 0
Cookies: 4
Processes: 0

Scan end: 18/07/2009 12:17:23
Scan time: 00:26:25

***edit***
I scanned with Vundo, it found nothing to fix. Sorting out a new log now then carrying on with the instructions.

Edited by missmuffy, 18 July 2009 - 11:59 AM.


#10 missmuffy

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Posted 18 July 2009 - 12:02 PM

***Updated***

Okay I did have a log posted form after I ran Vundo, but then I continued with your instructions.

I have ran everything except the scan for vulnerable software because I could not get it to work. I have disabled the AVG linkscanner but not got rid of it because I am unsure about downloading it again as I have the paid version and I am not sure if reinstalling will mess things up.

I ran Vundo, but it found nothing and neither did the Rootit scanner you recommended.
I have done all the optional fixes and I swear my boottime is actually slower but maybe it just needs settling down. Superantispyware slows down my boot time by a hell of a lot and can't wait to be rid of it.

Anyway, here is the log after all steps have been followed

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:45:56, on 18/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

--
End of file - 4669 bytes

Edited by missmuffy, 18 July 2009 - 02:51 PM.


#11 suebaby41

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Posted 18 July 2009 - 03:52 PM

Using Add or Remove Programs, uninstall Ad-Aware, Spybot S&D, and SuperAntiSpyware.
Follow the same procedure for each program.

To uninstall the Ad-aware.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight Ad-aware, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the Ad-aware folder. If the program folder is still there, select/highlight the Ad-aware folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing.

I highly recommend Avast4 Home Edition. I recommend that you uninstall AVG8 and install Avast4.

Avast! 4 Home Edition

If needed, see How to Install, Configure, and Use Avast Antivirus

Scan with HijackThis and place a check by:
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
Close HijackThis.
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#12 missmuffy

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Posted 18 July 2009 - 04:47 PM

Done, done and done

I would switch to Avast had I not just paid for a years cover with AVG, but I'll keep it in mind for when my subscription runs out ;)

What's next?


**edit**

On reboot this morning, msn has put itself back to starting on bootup. I checked my HFT, and the item you told me to get rid of :


O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

it has come back. Also it still looks strange, I have taken a screenshot to explain what I mean.

Posted Image

Can you see the little 6's? I am worried about them, shall I uninstall and reinstall it?

Can I start using my pc normally yet?

Edited by missmuffy, 19 July 2009 - 06:52 AM.


#13 suebaby41

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Posted 20 July 2009 - 09:26 AM

Do you use Windows Messenger for your Instant Messenger program? I suggest you uninstall it and reinstall it. If it is not in your Add or Remove programs, an easy way is to rename the Messenger file to Messengerold. Then you can reinstall it from Windows Update if you want to do so. I think you need to do this to get rid of the 6's.

Edited by suebaby41, 20 July 2009 - 10:05 AM.

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#14 missmuffy

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Posted 20 July 2009 - 10:24 AM

I reinstalled it but it still looks the same, with the little numbers all over it.

Do you think it will be okay?

Also, after we clean up the system restore, will my pc be safe to use? Nearly a month I have been avoiding using passwords and stuff on this pc. I am getting depserate to start using it properly again hehe.

Edited by missmuffy, 20 July 2009 - 10:31 AM.


#15 missmuffy

missmuffy
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Posted 23 July 2009 - 08:52 AM

Also, I have updated my version of Flash just now as I was playig a Flash game on Facebook and it just wasn't working....and while I am still unsure if my pc is clear, it is my main source of entertainment. Just so you know :D If you want me to uninstall it then I will.

Because I installed the Flash thing, I did a new HJT log. Sorry if I am getting ahead of myself here, I understand you and the rest of the HJT team are very busy and I sympathise with that I really do. But I really need to start being able to start using my pc normally again. I noticed:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

Has popped up agian, shall I fix?
Again, sorry for jumping the gun or whatever here, I just feel like I am progressing if I am at least doing something. I do not intent to come across as pushy or rude, that is far from my intention, I just am desperate for results (it's my birthday on sunday, I wanted new games lol)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:32:14, on 23/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

--
End of file - 4048 bytes

Edited by missmuffy, 23 July 2009 - 10:37 AM.





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