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can't install any to stop this virus


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#1 TheBigFig

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Posted 06 July 2009 - 05:56 PM

Hello, I'm new here and hope this is the right section to post this. I'm having troubles with my desktop as it appears to be infected by Advanced Virus Remover. I have AVG and Malwarebyes but when I click on them, it does nothing. When I tried to put a new Malwarebytes EXE file, it won't run. I can't access the Windows Advanced Options Menu or any of its features (Safe Mode, etc). When I try to use Safe Mode, the computer restarts again. I can't even access the registry as it states that editing it has been disabled. I can't access the Task Manager. I get a prompt that says that it has been disabled by the Administrator. Right now I have the computer turned off (it's a desktop and I'm using my laptop now) and disconnected it from the internet. I'm feeling pretty lost at this point and heard this forum was a good one. Any help that can be given would be appreciated. Thanks.

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#2 Budapest

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Posted 06 July 2009 - 06:04 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 TheBigFig

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Posted 06 July 2009 - 06:26 PM

as I mentioned before, at this point my computer won't let me use safe mode. I use the F8 method to get that screen and click on it and it goes through it for a moment but restarts the computer within 10 seconds and I get the same menu choosing btwn safe mode, using last know good config, starting normal etc. Should I try to use that dr webcure even if not in safe mode?

#4 Budapest

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Posted 06 July 2009 - 06:32 PM

Yeah - try it in Normal Mode if you cannot get to Safe Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 TheBigFig

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Posted 06 July 2009 - 08:06 PM

it took a while, but this is what I got from the scan; it would have been more but halfway through the complete scan, the screen changed to a blue screen pretty much warning me that the computer had multiple virus, needing to protect it from them, etc which I think was probably a screen saver from the virus, but anyways this is what I got so far and after the comp restarted, there still the same messages prompting me to get the advanced virus remover.

5286c63b.sys;c:\windows\system32\drivers;Trojan.Spambot.4489;Moved.;
wiawow32.sys;C:\WINDOWS\system32;Trojan.Click.26455;Incurable.Moved.;
5286c63b.sys;C:\WINDOWS\system32\drivers;Trojan.Spambot.4489;Moved.;

#6 Budapest

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Posted 06 July 2009 - 08:10 PM

Will Malwarebytes work now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 TheBigFig

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Posted 06 July 2009 - 08:16 PM

nope, the original version I had won't come up at all and the extra exe version I downloaded and saved on the computer will for less than a second show the box to click for language but it immediately disappears before I can do anything. I also keep hearing the "pop-up sound" every so often although nothing else is showing up on my screen. still no access to the task manager either

#8 Budapest

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Posted 06 July 2009 - 08:25 PM

Navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan.

At the end of the scan allow MBAM to remove what it had found then reboot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 TheBigFig

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Posted 06 July 2009 - 08:56 PM

that seems to have helped as I can now access the task manager. I copied the report from MBAM so u can see what it shows and how we should continue. I just updated MBAM and am running a full scan now (it's found quite a few objects already though and is still searching). BTW thanks so far for your assistance

Malwarebytes' Anti-Malware 1.37
Database version: 2190
Windows 5.1.2600 Service Pack 3

7/6/2009 9:41:51 PM
mbam-log-2009-07-06 (21-41-51).txt

Scan type: Quick Scan
Objects scanned: 98282
Time elapsed: 7 minute(s), 18 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 10
Registry Data Items Infected: 9
Folders Infected: 2
Files Infected: 44

Memory Processes Infected:
C:\Documents and Settings\All Users\Application Data\16072504\16072504.exe (Rogue.Multiple.H) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{d76ab2a1-00f3-42bd-f434-00bbc39c8953} (Trojan.Zlob.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{d76ab2a1-00f3-42bd-f434-00bbc39c8953} (Trojan.Zlob.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\16072504 (Rogue.Multiple.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windows system recover! (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\12cfg515-k641-55sf-n66p (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysldtray (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\taskman (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winupdate.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\16072504 (Rogue.Multiple.H) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\gsf83iujid.dll (Trojan.Zlob.H) -> Delete on reboot.
c:\documents and settings\all users\application data\16072504\16072504 (Rogue.Multiple.H) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\16072504\16072504.exe (Rogue.Multiple.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\uaobttgu[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\wfcdqr[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\JCQB8BD4\aasuper3[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\uaobttgu[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\wfcdqr[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\fcdzd[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\wfcdqr[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\wfcdqr[2].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\wfcdqr[3].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\wfcdqr[4].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fcdzd[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fcdzd[2].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fcdzd[3].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fcdzd[4].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fcdzd[5].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\flvjj[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\flvjj[2].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\flvjj[3].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\flvjj[4].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\uaobttgu[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\uaobttgu[2].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\uaobttgu[3].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\uaobttgu[4].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\RECYCLER\s-1-5-21-0243636035-3055115376-381863306-1556\Desktop.ini (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\svchost.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\msa.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\msb.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\comsa32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\csrss.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sopidkc.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tpsaxyd.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winupdate.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\b.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\taskmgr.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\services.exe (Password.Stealer) -> Quarantined and deleted successfully.

#10 Budapest

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Posted 06 July 2009 - 10:01 PM

Reboot your computer, run the Malwarebytes full scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 TheBigFig

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Posted 06 July 2009 - 10:09 PM

just finished the scan, here is the new log

Malwarebytes' Anti-Malware 1.38
Database version: 2384
Windows 5.1.2600 Service Pack 3

7/6/2009 11:01:34 PM
mbam-log-2009-07-06 (23-01-34).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 213289
Time elapsed: 1 hour(s), 4 minute(s), 36 second(s)

Memory Processes Infected: 5
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 8
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 56

Memory Processes Infected:
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Unloaded process successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Unloaded process successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Unloaded process successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Unloaded process successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{40196867-19f8-7157-c097-ecaff653c9ad} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d76ab2a1-00f3-42bd-f434-00bbc39c8953} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d76ab2a1-00f3-42bd-f434-00bbc39c8953} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AVR (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ (Rogue.AntiVirusBest) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsf7husjnfg98gi498aejhiugjkdg4 (Rogue.AntiVirusBest) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows System Recover! (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\UpdateNew (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\LowRiskFileTypes (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7998DC37-D3FE-487C-A60A-7701FCC70CC6}\InprocServer32\(default) (Hijack.Repdrvfs) -> Bad: (\\?\globalroot\systemroot\installer\37b23031.msi) Good: (repdrvfs.dll) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\izg57.exe (Rogue.AntiVirusBest) -> Quarantined and deleted successfully.
c:\nooakkv.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\ofufgldx.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\scfsiab.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\aasuper0[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\autochk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\bb090621[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\chkdisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\gklrwl.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\jkxyi765e4jrjfrmke435rfgs44.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\msb.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\doctorweb\quarantine\wiawow32.sys (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\h.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\msxml71.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\i.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\d.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\db.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\g.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\e.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\f.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\c.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\zjhufhdfe.exe (Trojan.Ertfor) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\vcru_1246927948.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\a.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\Temp\~TM9BA.tmp (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\fivijnnboc[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\fivijnnboc[2].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\fivijnnboc[3].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\flvjj[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\install.48349[1].exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\vfcggulym[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\vfcggulym[2].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\vfcggulym[3].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\2RIZV91B\vfcggulym[4].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\3XFJSF84\goborobov_install[1].exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\JCQB8BD4\db[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\JCQB8BD4\vfcggulym[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\JCQB8BD4\fivijnnboc[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\JNSYI4KF\aasuper2[1].htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\vfcggulym[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\fivijnnboc[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\THP2FNSL\flvjj[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\VIEFFS6W\pp.10[1].exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\fivijnnboc[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\compaq_administrator\local settings\temporary internet files\Content.IE5\WEBUVMSY\SetupAdvancedVirusRemover[1].exe (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.
c:\RECYCLER\s-1-5-21-951800305-3404363933-379910069-1008\Dc13\PAVRM.exe (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\AVR09.exe (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\wbem\proquota.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\taskmgr.exe (Trojan.Downloader) -> Delete on reboot.
c:\documents and settings\Compaq_Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\Advanced Virus Remover.lnk (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\win.exe (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\010112010146118114.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101464849.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\documents and settings\Compaq_Administrator\Local Settings\Temp\drv.bat (Malware.Trace) -> Quarantined and deleted successfully.

#12 Budapest

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Posted 06 July 2009 - 10:13 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Reboot.

Run another quick scan with Malwarebytes.

Post both the SUPERAntiSpyware log and the Malwarebytes log into your response.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 TheBigFig

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Posted 06 July 2009 - 10:42 PM

I downloaded the ATF and Superantispyware programs, however I'm still having the same problem with the safe mode where even though I can reach that menu, when I click it to be in safemode, it resets itself within 15 seconds. should I still run those scans u mentioned on normal mode or do u have any suggestions on how to get safemode to work

#14 Budapest

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Posted 06 July 2009 - 10:45 PM

Run them in Normal Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 TheBigFig

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Posted 07 July 2009 - 05:00 AM

here's the reports from the 2 scans

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/07/2009 at 01:26 AM

Application Version : 4.26.1006

Core Rules Database Version : 3975
Trace Rules Database Version: 1915

Scan type : Complete Scan
Total Scan Time : 01:29:54

Memory items scanned : 441
Memory threats detected : 0
Registry items scanned : 7091
Registry threats detected : 8
File items scanned : 100875
File threats detected : 13

Rootkit.Agent/Gen-Rustock
HKLM\System\ControlSet003\Services\5286c63b
C:\WINDOWS\SYSTEM32\DRIVERS\5286C63B.SYS
HKLM\System\ControlSet003\Enum\Root\LEGACY_5286c63b
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\DOCTORWEB\QUARANTINE\5286C630.SYS
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\DOCTORWEB\QUARANTINE\5286C63B.SYS

Adware.Tracking Cookie
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@ad.doubleclick[1].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\3C8BF6F2
HKLM\Software\Microsoft\3C8BF6F2#3c8bf6f2
HKLM\Software\Microsoft\3C8BF6F2#Version
HKLM\Software\Microsoft\3C8BF6F2#3c8b5b72
HKLM\Software\Microsoft\3C8BF6F2#3c8b3297
HKU\S-1-5-21-951800305-3404363933-379910069-1008\Software\Microsoft\FIAS4018

Trojan.Fake-Alert/Trace
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temporary Internet Files\fbk.sts

Trojan.Agent/Gen
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\DEBUG.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\INSTALL.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\MDM.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\SETUP.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\SPOOLSV.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\SYSTEM.EXE
C:\DOCUMENTS AND SETTINGS\COMPAQ_ADMINISTRATOR\LOCAL SETTINGS\TEMP\WINAMP.EXE

Adware.Vundo/Variant-Trace
C:\WINDOWS\SYSTEM32\DFXXTLSQ.INI


Malwarebytes' Anti-Malware 1.38
Database version: 2384
Windows 5.1.2600 Service Pack 3

7/7/2009 5:57:03 AM
mbam-log-2009-07-07 (05-57-03).txt

Scan type: Quick Scan
Objects scanned: 99047
Time elapsed: 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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