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Overclick.cn and now serious other problems (possibly Conficker?)


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#1 penguin2

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Posted 06 July 2009 - 05:23 PM

Hi, thank you very much in advance to anyone who can help!

I posted last Thursday at Techguy.org but never got a response, so I shut that down and was wondering if anyone could help me here!

The problem (as I observed it) started with constant redirects from overclick.cn on Firefox (whenever I was using Google) and very occasional pop-ups from IE. I ran Malwarebytes, it found some infected files, but then said I was clear. I also downloaded and ran Avira and did the same thing (I know it's bad to have two AVs, but Symantec had been worrying me--not communicating with Windows properly and saying itself that it had been updated, but then Windows would tell me it was out of date).

The overclick problem, however, has continued. My computer is also extremely slow and seems almost completely unable to boot up in regular mode (I've been running it in Safe Mode because of that and to try to prevent other infections). I left it alone for 2 days and when I came back to it it had one of those AntiVirus Pro fake spyware software alerts, so I restarted the computer and ran Malwarebytes immediately. It again found infection, but, after removal, said I was in the clear. Yet, if anything, the problems have gotten worse. I can now have trouble loading almost any site in Firefox or IE, even though Thunderbird is clearly working. The computer (especially restarting) also occasionally blue-screens.

On top of that, I've noticed a few more things now:

-My computer is now saying there's a CD drive E, though there wasn't before, and there's no such physical drive present.

-Both My Computer and Windows Explorer no longer have their icons--just the default blank one.

-Symantec's LiveUpdate and Avira's update are both encountering errors now and failing to update.

The last thing leads me to believe I may have some variation of Conficker (since the AV is being interfered with.

And now, I went to download DDS and attach its log, but when I go to run DDS, it says: "The system cannot find the file specified."

Please, if anyone has any ability to help, I would be eternally grateful! Thank you, in advance, so much for your time!

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#2 Guest_The weatherman_*

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Posted 06 July 2009 - 05:31 PM

Moved from hjt to a more appropriate forum. Tw

#3 penguin2

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Posted 06 July 2009 - 05:57 PM

Okay, thank you!

Also, have two more things to report:

-Ran Avira again, and it found almost 1600 infections!

-Went to the Conficker eyechart online and from the results, it looks like I might have a Conficker A/B variant.

Thanks again! Any help is much appreciated!

#4 penguin2

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Posted 06 July 2009 - 06:00 PM

And any attempts to start the computer regularly are completely unsuccesful...so I'm not sure now if the Avira delete on reboot fixes worked. But still having all of the same problems..thanks!



And any attempts to start the computer regularly are completely unsuccesful...so I'm not sure now if the Avira delete on reboot fixes worked. But still having all of the same problems..thanks!

#5 Budapest

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Posted 06 July 2009 - 06:04 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 penguin2

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Posted 06 July 2009 - 06:10 PM

Thank you so much for responding! In the interim, since that last Avira scan, I can't seem to get the computer to log-on at all (even in Safe Mode)

After I enter my password, it says, "loading your personal settings" and after a little bit, says "logging off" and returns back to the sign-in screen. Is there anything I can do at all to get back in?

#7 penguin2

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Posted 06 July 2009 - 06:13 PM

If any of this information helps--I have ThinkVantage, and Windows Recovery Console is installed but I've had trouble getting it to work before.

#8 Budapest

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Posted 06 July 2009 - 06:14 PM

There are a few things we can try but there is no guarantee of success. Given all the problems you are having I think it would be quicker and easier to just format and reinstall Windows. It's your call.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 penguin2

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Posted 06 July 2009 - 06:17 PM

I'd like to save the documents I have that are backed up and not saved anywhere else---if we do that, will they be saved?

#10 penguin2

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Posted 06 July 2009 - 06:18 PM

Also, living away from home at the moment, so don't have the Windows disc readily available. Would the other things we could try cause more damage? And should I just wait to take the documents off later and then reformat?

#11 Budapest

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Posted 06 July 2009 - 06:31 PM

The first step is to backup your important documents:

http://lifehacker.com/software/disk-recove...t-cd-192982.php
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 penguin2

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Posted 06 July 2009 - 06:36 PM

Okay, great. Thank you! I'm going to run out to Staples real quick to buy a USB drive and a blank CD. Thanks!

#13 penguin2

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Posted 06 July 2009 - 07:28 PM

Currently burning the file to my blank CD. Thanks so much for the help! I'll let you know as soon as I've backed up all the files.

#14 penguin2

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Posted 06 July 2009 - 07:57 PM

Hey, it's still burning (got about 40 mins left), but I have a quick question when I do go to do the recovery. Is there any way to save the Microsoft Office applications, so that they'll be there when I re-install Windows? If not, that's fine. Just have none of my disks here in my apartment. Thanks!

#15 Budapest

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Posted 06 July 2009 - 07:58 PM

No there isn't.

However, we can try to clean the computer without having to reinstall Windows. I'm not sure it will work but we can try.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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