I did those things to the best of my ability. Since I have no access to my pc's windows explorer or the internet to download a program, unzip it, or click on the icon to run it, I downloaded Dial-A-Fix to a working computer, unzipped it, and then moved it onto a thumb drive. I then booted up my PC and attempted to run Dial-A-Fix via the task manager from the thumbdrive. I followed the check box instructions perfectly.
Dial a Fix encountered an error that reads:
"Error -2147024891 was encountered while trying to unregister C:\WINDOWS\system32\wuaueng.dll. The error text is: Access is denied.
Dial-a-fix currently has no suggestions for this error code. Please email dial-a-fix@DjLizard.net with a copy of the log pane and any details you can provide about this error."
I clicked ok, then:
"An error occurred during the registration of the fil: C:\WINDOWS\system32\wuaueng.dll (version 7.2.6001.788). The next dialog will contain an error code and possible suggestions."
I clicked ok, then:
Error 0x80070005: 'Acess denied'. It is suggested that you run "Repair permissions" which is found in the Tools dialog. Windows XP Home users will need secedit.exe to perform the repair - [url="http://DjLizard.net/software/secedit-sfx.exe""]http://DjLizard.net/software/secedit-sfx.exe"
I clicked ok. Dial a fix then completed running. I shut down and attempted to restart my computer in safe mode but recieved the same error as before. I shutdown and attempted to start Windows normally but still had no task bar, start buttons, or desktop icons.In the background behind the Dial-A-Fix box you mentioned, there was another Dial-A-Fix dialogue box that was not mentioned that might be helpful. The box was titled "Dial-a-fix: Restrictive Policies"
Then there was a table below it:
Hive Key Value Type
HKEY_CURRENT_USER Software\Microsoft\Windows\Currentversion\Policies\Explorer\NoFolderOptions 1 REG_DWORD
HKEY_CURRENT_USER Software\Microsoft\Windows\Currentversion\Policies\System\DisableRegistryTools 1 REG_DWORD
HKEY_LOCAL_MACHINE Software\Policies\Microsoft\WindowsNT\SystemResore\DisableSR 1 REG_DWORD
X Rescan  Hide disable policies CLOSE
3 possible restrictions were found."
When I posted in the Windows XP forum as you instructed, joseibarra mentioned that it looks like the virus changed permissions on my computer. OrangeBlossom moved the thread back to Am I Infected?. Would removing these policies allow me to run explorer again?
Edited by Sprite Monkey, 08 July 2009 - 07:23 PM.