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removed virus and fixed search redirect but now....


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#1 az55

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Posted 05 July 2009 - 05:16 PM

It all started with my google searches being redirected and getting spyware alerts. My PandaAV didn't find anything so I used SpywareDr because it fixed the search problem In the past, but not this time. It did find some things but I still had my google searches being redirected.I then used Malwarebytes Anti-Malware. I did a full scan on both A and D drives (but not in safe mode). I have the log if you need to see it. All virus and malware programs were updated before using.

SpywareDr found These 3 things....

(1) (Trojan.FakeAlert) -> Quarantined and deleted successfully.

(2) (repdrvfs.dll) -> Quarantined and deleted successfully.

(3) (Trojan.Downloader) -> Quarantined and deleted successfully.

But I still think there is something lurking inside my computer.I cant do system restore and I wanted to run panda and Malwarebytes Anti-Malware in safe mode as advised elsewere here, but now I can't get to safe mode with the F8 keypress. Also my IE7 works when it first starts but sometimes after a short time it can't connect to the internet, but my uninfected laptop that connects from my router can connect with no problem. (both computers are using the same internet provider through the router)

I am using windows xp with IE7,Panda AV and zone alarm. I was using firefox but uninstalled it when the trouble started. Also tried Opera briefly. I'm sure I got my problems from surfing the darker side of the internet. :flowers: Lesson learned :thumbsup:
What should I do next?

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#2 boopme

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Posted 05 July 2009 - 07:04 PM

Hello please run malwarebytes in Normal mode it is stronger that way. But first it is important that you UN and RE install it..

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 az55

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Posted 05 July 2009 - 11:16 PM

Thank you Boopme for taking the time to help me,I appreciate it greatly.
Ok I un and reinstalled MBAM ,renamed it to zztoy.exe,then saved it to my desk top
Installed and ran a quick scan. Here are the results....

Malwarebytes' Anti-Malware 1.38
Database version: 2378
Windows 5.1.2600 Service Pack 3

7/5/2009 8:36:13 PM
mbam-log-2009-07-05 (20-36-13).txt

Scan type: Quick Scan
Objects scanned: 105582
Time elapsed: 7 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\compaq_owner\local settings\Temp\Rar$EX03.078\attacker.exe (Trojan.Flooder) -> Quarantined and deleted successfully.

Again thank you for helping me and I will await your instructions.

#4 boopme

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Posted 06 July 2009 - 10:36 AM

You're welcome. Let's see what may be left now.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 az55

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Posted 06 July 2009 - 03:52 PM

Well I have the two programs ready to go but now I cant get to safe mode with the F8 key. I tried 5-6 times and no luck. It starts to go but stops and goes back to the advanced option window. The last window I got was the "sorry windows didnt start right go back to the last good configuration". No scans have been run and I still can't get to safe mode with F8.
(We must be getting close to winning , so the bug is fighting back LOL)

#6 boopme

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Posted 06 July 2009 - 07:21 PM

The inability to get to Safe mode may be a problem.. Let's run in normal and see if things start to straighten out.

After those 2 Rerun MBAM: This we want in normal mode.


Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 az55

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Posted 06 July 2009 - 10:07 PM

Well it looks like everything came back clean, here are the logs...

Malwarebytes' Anti-Malware 1.38
Database version: 2384
Windows 5.1.2600 Service Pack 3

7/6/2009 7:53:30 PM
mbam-log-2009-07-06 (19-53-30).txt

Scan type: Quick Scan
Objects scanned: 98635
Time elapsed: 7 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/06/2009 at 06:56 PM

Application Version : 4.26.1006

Core Rules Database Version : 3974
Trace Rules Database Version: 1914

Scan type : Complete Scan
Total Scan Time : 00:59:09

Memory items scanned : 486
Memory threats detected : 0
Registry items scanned : 5649
Registry threats detected : 0
File items scanned : 94970
File threats detected : 0

#8 boopme

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Posted 06 July 2009 - 10:22 PM

This step involves making changes in the registry. Always back up your registry before making any changes.

Go to Start Run and type: regedit
Click OK.
On the left side, click to highlight My Computer at the top.
Go up to File Export
Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put RegBackup.
Choose to save it to C:\
Click save and then go to File Exit.
Or you can download and use ERUNTwhich is an excellent free tool that allows you to to take a snapshot (backup) of your registry before making changes and restore it when needed.


Go to Kellys Korner and download the script file on line 278
make sure you click on the "Restore/Enable system restore" and not the "Undo" file which is on the same line.
Save it to a folder on your desktop and allow it to run, when its finished running try to re-enable system restore.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 az55

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Posted 06 July 2009 - 11:25 PM

OK system restore is up and I have saved a new restore point

#10 boopme

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Posted 07 July 2009 - 08:55 AM

Do you have safe mode yet?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 az55

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Posted 07 July 2009 - 06:46 PM

Good evening Boopme
No I still don't have safe mode ,it still quits when it gets to the "giveio.sys" file.

Edited by az55, 07 July 2009 - 11:36 PM.


#12 az55

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Posted 08 July 2009 - 05:45 PM

Hey Boopme,
I am thinking about just wiping my hard drive and reinstalling windows. The computer is still not connecting to the internet sometimes, also it just stops responding for no reason and with no working safe mode etc. I am thinking it might be a better way to go. I mostly have pictures and a few word docs. I want to keep so I can just save them to a dvd or cd. What do you think ? Am I jumping the gun here?

I dont have a windows disk but I do have a set of recovery disk that I made when I first got the computer. Also my compaq has a system recovery option maybe that would be better to try first?

#13 boopme

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Posted 08 July 2009 - 09:20 PM

Hello you can go there or a repair install. But whenever I see a Safe mode issue I find a re install the best.. Here some reformatting advice az.

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.
==============================

2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe's, .scr, .com, .pif etc... as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 az55

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Posted 08 July 2009 - 11:59 PM

Boopme,
I just want to thank you for all the time that you spent helping me.I can't tell you how much I appriciate it. You and the other guys and gals @ Bleeping Computer are awsome for doing what you do for all of us that don't know what to do. :thumbsup:


I wish only good things for you in life my friend


Take Care




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