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finding a combo fix assistant


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#1 davehhidden

davehhidden

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Posted 05 July 2009 - 11:31 AM

I was told to locate an assistant before running combo fix.
The problem is that all my programs in lotus have dissappearred. and I cant log on to them. I got a mcafee error code of buffer overflow
c/recylers]s -1-5-21-2679560570 0306998039-187394615-2363\svchost.exe

a few days ago mcaffee said it located and quarantined a virus called generic pup . but colnt not remove it told me to use the add/remove programs feature. which couldnt find it

any suggestions?
thanks
dave

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#2 D_N_M

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Posted 05 July 2009 - 11:42 AM

Hello davehhidden

You should indeed wait for an Malware expert to assist you "BEFORE" running combofix as it is a very powerful tool.
Please be patient and someone will assist you

#3 Guest_The weatherman_*

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Posted 05 July 2009 - 11:49 AM

Hello davehhidden,

ComboFix should not to be discussed outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

This topic is now closed. If you have any questions, please PM me or another Moderator.
The BC Staff




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