Posted 03 July 2009 - 08:44 PM
Hi Need urgent assistance!!! PLEASE
Last night Windows Vista Home d/load new updates - IE 8 and I uninstalled Avast anti virus and put on PC Tools anti virus. It wanted me to restart which I did and now when it boots up it freezes on the screen 'Please Wait' the circle keeps spinning and acts like it is thinking but nothing. I have tried booting in Safe
mode with and without networking and with the command prompt - all with the same outcome.
This Acer is pretty new, last month or so, not sure of exact specs, but I don't even have the option to repair vista or restore from a previous config. Only options I get are the Safe Mode ones and Start windows Normally.
The Computer came pre loaded with Vista Home and hence I don't seem to have the disks. I know that normally the backup of vista is on the partition drive but how do I get to it if I cannot load into Windows? I need to fix this as its not my computer and feeling extremely guilty!!!
Please if you respond not to difficult indepth tech answers I know a little but not good with fiddling with the inside of the comp....
Thanks Anything would be GREAT!!!!!