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GMER issue - scan button disabled


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2 replies to this topic

#1 Catch23

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Posted 03 July 2009 - 09:33 AM

Hi - I am trying, per your guide, to use gmer to scan my Win XP Home/SP3 system.
First, my Symantec AV gives the popup message (Even with AutoProtect Off)

SYMANTEC TAMPER PROTECTION ALERT

Target: C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
Event Info: Open Process
Action Taken: Blocked
Actor Process: C:\Documents and Settings\Katherine.HPDV8210\My Documents\Malware Scan\gmer\gmer.exe (PID 2964)
Time: Friday, July 03, 2009 10:16:25 AM

Second, inside gmer, the scan button is disabled.
But, it lists the following

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-03 10:29:26
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT spgh.sys ZwEnumerateKey [0xF72A5CA2]
SSDT spgh.sys ZwEnumerateValueKey [0xF72A6030]

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8A8B51F8

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

Device \FileSystem\Fastfat \Fat 8A506500

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)

---- EOF - GMER 1.0.15 ----

Is the above the scan?
If not, what am I doing wrong?
Thank you.

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#2 Net_Surfer

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Posted 09 July 2009 - 02:59 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 teacup61

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Posted 14 July 2009 - 10:32 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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